Customer reviews from lenovo.com
Lenovo - IdeaPad 5 15ITL05 15.6" Laptop - Intel Core i5 - 16 GB Memory - 512 GB SSD - Abyss Blue
Average customer rating
3.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
11
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
10
48%of customers recommend this product.
(
11 out of
23)
Customer Reviews for Lenovo - IdeaPad 5 15ITL05 15.6" Laptop - Intel Core i5 - 16 GB Memory - 512 GB SSD - Abyss Blue
Customer Rating
1
The hinges broke
on October 6, 2021
Posted by: BT01
from Chicago, IL
Laptop was working great until all of a sudden the hinges broke and the screen separated from the base. The laptop was well taken care of. This should not have happened. And of course it happened a few months after the one year warranty expired. Can't recommend this laptop for that reason.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 7, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Customer Service team at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Great for school
on December 11, 2021
Posted by: FutureMD24
Got the laptop when I started medical school and its going strong two years later. Love the touch screen. Its pretty light weight and durable as long as you don't get too rough with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Joegoad1
from Naperville, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent Mobile PC at a Great price. We purchase Lenovo at my work, and have become very fond of the products offered.
Well made, very reliable
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gaille H
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great purchase. Easy set up. Multiple sign in options.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: LB007
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I wanted. Easy initial start up. Boots up immediately every time. Runs quietly and good battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Excellent Laptop for School, Work, or Light Gaming
on December 19, 2021
Posted by: Neon05
from Frederick, Maryland
[This review was collected as part of a promotion.] I have been using my Lenovo Ideapad 15IIL05 for several months now for school. As someone who uses advanced applications such as Autodesk Inventor and Revit while simultaneously listening to music, browsing the web, doing other schoolwork, etc- I really appreciate how this laptop has the power when I need it and the battery life when I want it in other classes. It's affordable, well made, (it's stood up to me for several months now, the ultimate durability test) and has a pretty decent selection of ports. Some things I really like about it are the keyboard and the screen. The keyboard is backlit, tactile, and easy to use. It also has function keys at the top for volume, brightness, music controls, etc. which are extremely useful. The screen is bright and sharp at 1080P full HD resolution. The only complaint I have about the laptop right now is that the ram can't be upgraded.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Battery Charging
on September 3, 2021
Posted by: Billsbro
from St. Louis, MO
Oh, if only I'd known the Lenovo approach to battery charging, the time it would have saved. The battery on the Ideapad Flex 5 is allowed to degrade to 94% before charging starts. I though I had a bad AC converter, so I bought a replacement. Also spent a lot of time with technical support trying to resolve the non-problem.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Hinge will break after one year
on December 30, 2021
Posted by: Wilson5360
from Norfolk, VA
Do not invest in this product. It has faulty hinges that will fail after a year. After normal use, I opened it one day and heard a crack. I noticed the hinges were stiff and the screen covering was pulling a little, so tried to be as gentle as possible for the next few weeks. After 2 weeks, it progressed to full separation on the left side. The left side will not open fully now and this is a known issue with the laptop that is somehow not covered under the warranty. Do not buy this laptop. It will break in less than a year.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 5, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com