Customer reviews from lenovo.com
Lenovo - IdeaPad 5 15ITL05 15.6" Laptop - Intel Core i5 - 16 GB Memory - 512 GB SSD - Abyss Blue
Average customer rating
3.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
11
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
10
48%of customers recommend this product.
(
11 out of
23)
Customer Reviews for Lenovo - IdeaPad 5 15ITL05 15.6" Laptop - Intel Core i5 - 16 GB Memory - 512 GB SSD - Abyss Blue
Customer Rating
1
The hinge broke. Custom service was very rude
on March 13, 2023
Posted by: No Ienovo
The lid couldn't be closed after a year of use. It had two years of warranty. Spent over 40 minutes to call custom service and was told that it was not covered!!! She hang off the phone and close the case without even mentioned it. I found from the website the case was closed. I had owned more than 6 Lenovo both for work and home use. Never will buy it again.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
1
Does not power on after 3 times
on January 6, 2023
Posted by: huey 2050
from Los Angeles
I purchased this 3 days ago finger printer did not work, I thought ok I can live with that but then it just wouldn't power on something with the power on button. Worst purchase I have ever made.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 9, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: dunz4x4
from california
Verified Purchase:Yes
a great all-around type of platform. not sure how it holds up against gaming but seems to do fine under different types of other programs. fingerprint reader is spot on and the built in camera cover is a nice plus.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Johanssen Smythe
from Waswanipi, Canada
Verified Purchase:Yes
Keys are too low
Trackpad too difficult to press - frustrating
Numeric pad keys are small so that they fit but functionally difficult to use - lots of typos
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 29, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We offer accessories, as well as other systems that may better suit your needs. Please check out more options on our website at https://www.lenovo.com/us/en/pc.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: The Carter
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is top notch. The color and texture are very nice. The keyboard is super quiet and the performance of this machine is great.
Written by a customer while visiting lenovo.com
Posted by: Gaille H
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great purchase. Easy set up. Multiple sign in options.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Joegoad1
from Naperville, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent Mobile PC at a Great price. We purchase Lenovo at my work, and have become very fond of the products offered.
Well made, very reliable
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kirsten Joi
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this laptop to replace another Lenovo laptop I had for a couple years that started having issues with the screen blinking... this new one is not only blinking, but with a white steady screen and I have had it less than a month. This is unacceptable. Still trying to contact support!!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 6, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please check your email.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com