I'm a copier printer Tech and I've had this bag now for over 10 years use it every single day carrying my tools and laptop. I put it through what some people might say h*** this will be my 2nd, the 1st one is still good but the handle broke. I only wish I could order just handle. Worth every penny.
I've used Targus for years in the harsh railroad environment as a locomotive engineer. My only concerns are the build quality compared to what it used to be is now cheaper than that of say 2009. Targus has also eliminated the shoulder strap for this bag. Also the inner pockets and sleeves as well as the electronic mesh case are smaller and not as durable as before. The plastic roller wheels hold up very well but as all wheels do, they split after 16-18 months of use.
Overall the Targus bag remains my favorite. I just wish they functioned as well as they did back in the mid 2000's.
Purchased this one as a replacement for the previous model which I had for slightly over 2 years. Held up well, but seams splitting. Had heavy use as I travel a lot and stuff lots of gear into it. New model a little different - tablet compartment is open and can't be closed off, which is my biggest gripe. Build quality seems to be the same high standard. I think it should last as long as my old one. Would like to see some partitioning in new models to keep gear seperate - ideal would be some padding with Velcro to accommodate multiple configurations... But as it is - still a good case.
I bought this product back in 2012, when this had a shoulder strap, and it was the perfect bag. I worked in the field as a home health nurse, and it allowed me to store all of my medical supplies/documents needed. I was able to visit patients while keeping the bag comfortably at my side with the shoulder strap, and for visits that required extensive walking to get to my patient, I could set it down, pull out the handle, and drag it along to my visits so my shoulder would not wear down. I've been able to use this same bag for the last 6 years with absolutely no problem until the zippers finally started to wear down. Now that I'm looking to replace this with the same bag, I see the new model does not include shoulder strap or even strap loops, which is HUGE disappointment for me. Please at the very least, add the strap loops back again, as they at least give the user the option to wear the bag over your shoulder or drag it as a roller. Making it solely a rolling bag has brought it's versatility down.
Response from TargusBy Targus Customer Support, January 20, 2021
Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you.