Customer reviews from Targus
Targus - 15" to 17.3” CityGear Overnight Travel Roller - Black
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Targus - 15" to 17.3” CityGear Overnight Travel Roller - Black
Customer Rating
4
This is my second purchase of this product - love it!
on June 14, 2018
Posted by: Anonymous
Very satisfied with this bag - it's quite handy for my international travels!
Written by a customer while visiting Targus
Customer Rating
4
Repeat customer
on April 27, 2018
Posted by: Anonymous
Use for Business travel / transport of laptop and documents.
Written by a customer while visiting Targus
Customer Rating
3
Please add the shoulder strap back...
on February 3, 2018
Posted by: Anonymous
I bought this product back in 2012, when this had a shoulder strap, and it was the perfect bag. I worked in the field as a home health nurse, and it allowed me to store all of my medical supplies/documents needed. I was able to visit patients while keeping the bag comfortably at my side with the shoulder strap, and for visits that required extensive walking to get to my patient, I could set it down, pull out the handle, and drag it along to my visits so my shoulder would not wear down. I've been able to use this same bag for the last 6 years with absolutely no problem until the zippers finally started to wear down. Now that I'm looking to replace this with the same bag, I see the new model does not include shoulder strap or even strap loops, which is HUGE disappointment for me. Please at the very least, add the strap loops back again, as they at least give the user the option to wear the bag over your shoulder or drag it as a roller. Making it solely a rolling bag has brought it's versatility down.
Response from TargusBy Targus Customer Support, January 20, 2021
Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you.
Written by a customer while visiting Targus
Customer Rating
3
I would not buy this product again.
on January 27, 2018
Posted by: Anonymous
I would not buy this product again until a shoulder strap is a part of the package, I work in the field and travel extensively for work and the shoulder strap is a must.
Response from TargusBy Targus Customer Support, January 20, 2021
Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you.
Written by a customer while visiting Targus
Customer Rating
5
Exactly what I needed and more!
on March 30, 2017
Posted by: Anonymous
It is very difficult to find a rolling travel case for a 17" laptop. After my last trip through TSA security and having to remove my laptop that was sandwiched between my clothes making a mess everywhere, I decided to search again when I found this terrific Targus bag. My laptop fits safely and I will be able to take it out with ease at the security checkpoint! There is also ample room for my tablet and a separate area for my paperwork and needed supplies. It also has just enough room to a nice outfit - so no need to stress over lost luggage. It is not nearly as bulky as I would have thought it would be and the telescoping handle is nice as my husband can use it at the longer length if he should be with me. I am so happy to have this addition to my travel gear!
Written by a customer while visiting Targus
Customer Rating
2
Where'd the strap go?
on April 23, 2023
Posted by: SadTheStrapIsGone
from Washington DC Metro
I have owned or gifted 7 of these bags over the past 15 or so years. It was by far the best large/flexible/overnight/daily computer bag on the market. I told COUNTLESS other people how great it was. My handle and wheels finally gave out so I was returning to happily buy another one. And then I noticed that there was no shoulder strap and no shoulder hooks even. That immediately ended my search. The bag's super power was that you could roll it when it was completely full or heavy, but could still throw it over your shoulder as you boarded a flight or climbed a set of stairs in a hurry. Without the shoulder strap, I will be forced to buy elsewhere. :(
Response from TargusBy Targus Support, April 26, 2023
We are sorry to hear that the updated version of the CityGear overnight Roller does not have a feature you enjoyed. We do version updates from time to time that most of the time reflect current trends our development team has found. This may mean some features go away and some can get added. Our customer support team would be happy to help you find a bag that would work for you needs. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Written by a customer while visiting Targus
Posted by: Mike G
from OC Califonia
Verified Purchase:Yes
The handle on one side does not engage the locking clip at times. The handle and rails feels loose like it’s too small for that roller bag.
Response from TargusBy Targus Support, May 8, 2023
We are sorry to hear that the handle feels like it may be too small. Our customer support team would be happy to take a closer look. Please contact them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST
Written by a customer while visiting Targus
Posted by: PC
from CA
Verified Purchase:Yes
Love this case for all the things I need to carry for work
I would recommend this to a friend!
Written by a customer while visiting Targus