Customer reviews from weber.com
Weber - Crafted Flat Top Griddle - Gray
Average customer rating
4.2
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
63
4 Stars
3
3 Stars
9
2 Stars
3
1 Star
11
78%of customers recommend this product.
(
56 out of
72)
Customer Reviews for Weber - Crafted Flat Top Griddle - Gray
Posted by: Raal Alkass
from Milford MA
Verified Purchase:Yes
1st wash and start to see rust already, see picture
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 10, 2022
Thank you for your feedback! We want you to have the best possible experience with your new Weber CRAFTED Griddle and we are sorry to learn that you are disappointed.
This griddle must be seasoned before use and maintained per the instructions provided in the owner's guide. When maintained properly, your grill will stay beautiful and last for many years.
Please see our instructional video for a step-by-step guide to seasoning and maintaining your new Weber CRAFTED Griddle:
https://www.youtube.com/watch?v=2xdXgTOU-YQ
Our Support team is following up with you to make sure you have everything you need. Please look for our email. Thank you!
This griddle must be seasoned before use and maintained per the instructions provided in the owner's guide. When maintained properly, your grill will stay beautiful and last for many years.
Please see our instructional video for a step-by-step guide to seasoning and maintaining your new Weber CRAFTED Griddle:
https://www.youtube.com/watch?v=2xdXgTOU-YQ
Our Support team is following up with you to make sure you have everything you need. Please look for our email. Thank you!
Written by a customer while visiting weber.com
Posted by: Doughboy333
from crystal lake IL
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Product material seems good, I feel the design and technology of the grill isn’t good, my new 4 burner smart grill is not smart for this cook stop , it’s takes the air temp but not the griddle temp very stupid
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Consumer Care, July 20, 2022
Thanks for your feedback! We are excited for you to discover what's possible with your new Weber CRAFTED Griddle.
All of our grill thermometers provide the ambient temperature inside the grill, not the grate temperature. If you are unsure of which heat setting to use for a particular item, we can provide assistance!
Please look for an email outreach from our Support team. Thanks for being part of the Weber family!
All of our grill thermometers provide the ambient temperature inside the grill, not the grate temperature. If you are unsure of which heat setting to use for a particular item, we can provide assistance!
Please look for an email outreach from our Support team. Thanks for being part of the Weber family!
Written by a customer while visiting weber.com
Posted by: Pattipaul
from Calabash, NC
Verified Purchase:Yes
I wish the griddle had more of a charcoal taste….is there anything I can buy to achieve this
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, May 1, 2025
Thank you for your feedback. Your satisfaction is very important to us!
Griddles work by applying intense, direct heat to food in a short period. This results in a crispy or seared exterior and retained moisture inside (because of the fast cooking time). However, there’s no time for smoke or wood-based aromatics to penetrate the food to imbue smoky flavor.
We would like to offer our support. Please look for an email from our Care team soon. Thank you!
Griddles work by applying intense, direct heat to food in a short period. This results in a crispy or seared exterior and retained moisture inside (because of the fast cooking time). However, there’s no time for smoke or wood-based aromatics to penetrate the food to imbue smoky flavor.
We would like to offer our support. Please look for an email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Christina Espinosa
from Bayonne, NJ
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Very good buy. Very classic. So sophistacated and unique.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Alan E
from San Jose California
Expertise:Intermediate
Verified Purchase:Yes
Thick and good quality griddle.Haven’t use yet but it looks good as an insert griddle.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Pennsylvania
Gender:Male
Verified Purchase:Yes
High quality same as all Weber products that I've purchased. It is very heavy, I wish there was an easy way to store it on the grill. There are hooks on the side of the grill for hanging the grates when not in use.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Sjbekwils
from Las Vegas, NV
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Love having the ability to interchange accessories and still have the grill too!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Matt14
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Plancha very nice . A little difficult to clean with water. Need oil. Don’t know if it’s really cleaned. Not easy to determine
I would recommend this to a friend!
Written by a customer while visiting weber.com