Customer reviews from weber.com
Weber - Crafted Flat Top Griddle - Gray
Average customer rating
4.2
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
63
4 Stars
3
3 Stars
9
2 Stars
3
1 Star
11
78%of customers recommend this product.
(
56 out of
72)
Customer Reviews for Weber - Crafted Flat Top Griddle - Gray
Customer Rating
1
Rust!!! Awful!
on September 2, 2025
Posted by: Lor McD
from Grove City, OH
Expertise:Intermediate
Got this as a gift for our Genesis grill. Watched the video and followed the directions for proper maintenence. So excited to make the grill part griddle for cooking breakfasts. Sadly, very disappointed. It rusts between each use. We have had it for almost 2 years now and we store it in the side grill locker. And the grill is covered in between uses. It is completely rusted every time we pull it out even though we have followed the care instructions. I am done scraping rust and oiling it every time just for it to rust again. Weber, what is the solution?
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, September 15, 2025
Thank you for your feedback. We apologize for the disappointing experience. If the griddle is not being used weekly, we recommend storing it indoors and keeping it dry to prevent excess corrosion. A member of our Care team will email you with more information on how to restore your griddle insert. We look forward to getting your gridle back in shape! Thank you.
Written by a customer while visiting weber.com
Posted by: Debbie S. Florida
from Palm Beach County, FL
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love this griddle!!! I seasoned it immediately. This griddle is a must have. I made smash burgers and bacon and it was the perfect flavor!!!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Nice addition, needs improvement
on June 30, 2023
Posted by: Dvalentine
from Virginia
Gender:Male
I've had this griddle for a few months now and have some concerns. While it makes great smash burgers, bacon, stir-fry, etc., it rusts very quickly if you are not using it every couple days. I seasoned it 5 times prior to use and made bacon for the first meal and it had small rust spots within a couple days. And that was after coating with a layer of oil when done using. After not using it for 2 weeks, it is completely rusted and now I will have to remove the rust and completely re-season the griddle. I have now bought a third party storage bag so I can store this griddle inside the house when not using it to hopefully stop from having to re-season it every time I want to use it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, July 2, 2023
Your feedback is very important to us. We want you to have the best possible experience with your new Weber CRAFTED Griddle and we are sorry to learn that you are disappointed.
This griddle must be seasoned before use and maintained per the instructions provided in the owner's guide. When maintained properly, your grill will stay beautiful and last for many years.
Please see our instructional video for a step-by-step guide to seasoning and maintaining your new Weber CRAFTED Griddle:
https://www.youtube.com/watch?v=2xdXgTOU-YQ
Our Support team is following up with you to make sure you have everything you need. Please look for our email. Thank you!
This griddle must be seasoned before use and maintained per the instructions provided in the owner's guide. When maintained properly, your grill will stay beautiful and last for many years.
Please see our instructional video for a step-by-step guide to seasoning and maintaining your new Weber CRAFTED Griddle:
https://www.youtube.com/watch?v=2xdXgTOU-YQ
Our Support team is following up with you to make sure you have everything you need. Please look for our email. Thank you!
Written by a customer while visiting weber.com
Posted by: Ingrid P
Verified Purchase:Yes
I have seasoned my grill as instructed and used it only 3 times. Already there is what looks like a top coat coming off right down to the metal. I think it might be defective and needs replacement. Please reply.
Response from weber.comBy Weber Grills, Consumer Care, July 30, 2023
We appreciate your feedback, and we are sorry to learn that your griddle's seasoning layer is not behaving the way we would expect! Seasoning issues are easy to fix, and our Care team can help with the process.
We do not expect this to be a sign of any product defect, but simply a seasoning issue. Please look for an email outreach soon so we can help get your griddle back in shape! Thank you!
We do not expect this to be a sign of any product defect, but simply a seasoning issue. Please look for an email outreach soon so we can help get your griddle back in shape! Thank you!
Written by a customer while visiting weber.com
Customer Rating
3
Warped
on October 26, 2024
Posted by: Rob***
from St. Croix Falls Wi.
Expertise:Intermediate
Warped when it hit 420 degrees. Flatted out as it cooled
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
2
Works great, rusts easily
on December 22, 2024
Posted by: Jeepgrrrl
from Washington, DC
Expertise:Intermediate
I've had this a little over 2 years. Seasoned properly and it rusted, stripped, re-seaoned and rusted again. I have to pretty much scrape and reseason it before each use. Stored in the storage bin on the side of my genesis, plan to try storing it inside. Really like it aside from the hassle of keeping it free of rust.
Response from weber.comBy Consumer Care, Weber, December 23, 2024
Your feedback is very important to us. I'm sorry to hear about the rust on your griddle. Our Care Team will reach out to help resolve this issue. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Wadler
from Colorado
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
This is a great flat top griddle. Great addition to an awesome grill
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Ohio
Gender:Male
Verified Purchase:Yes
It’s a great addition and gives me a little more flexibility to make eggs, bacon, smash burgers, etc. I treat it like a cast iron skillet. I scrape off the grease, etc with hot water. Then I dry it and heat it back up to make sure it’s completely dry. When it cools, I oil it lightly and store it to make sure it doesn’t rust.
I would recommend this to a friend!
Written by a customer while visiting weber.com