Customer reviews from nightowlsp.com
Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
103
4 Stars
21
3 Stars
8
2 Stars
5
1 Star
5
89%of customers recommend this product.
(
118 out of
132)
Customer Reviews for Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Posted by: HEEW
Verified Purchase:Yes
I had a little trouble with the set-up, but I went to the website live-chat & they talked me right through it. Love the cameras very wide & clear view.
Response from nightowlsp.comBy Customer Support, Customer Support, May 26, 2020
Sorry to hear you had an initial issue, but so happy you were able to self-help and get the product setup. Please let us know if any future issues whatsoever!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great System, Easy Setup and Install.
on June 3, 2023
Posted by: Retired USAF
from Panama City, Florida
Gender:Male
We purchased our system yesterday (02 Jun 2023). This is our third Night Owl system. First one took a beating from Hurricane Michael in 2018 and survived, with a loss of 2 out of 8 cameras, the DVR eventually died. Our second one the motherboard fried after we took a lightening hit 3 weeks ago, turned out our surge protector was no longer protecting, it was now a fancy extension cord. Not an Night Owl issue, so check your surge suppressors out regularly to prevent having your system damaged.
Now to the new system. Connected everything up, inside the house, and the system booted right up, did its firmware update, then walked me through the setup with screen prompts (Have a monitor hooked up to it). Had zero issues with the setup/install. Deleted the old phone app (Android) and installed the new app, it was easy to setup and within minutes the system was up and running, both on the phone and in the house.
A time saving surprise for us was our existing cameras were compatible, so leaving them, gave us spare cameras, which is awesome.
With any technology you're bound to have issues, no company has 100% issue free products. Also something that is running nonstop for years is bound to wear out eventually. That said ALL of our Night Owl products have been awesome, and worked right out of the box, on the rare occasion we needed customer support we've had no issues with them.
Over the years our Night Owl systems have caught people breaking into cars, accidents, vandalism, kids sneaking in and out. It has given us peace of mind, security, and safety. Can't ask for more, so maybe I'm bias, but I've loved ALL our Night Owl systems. I look forward to many years of continued peace of mind and security with our new system.
Sorry for the long post....
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 7, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Paul in Michigan
from Michigan
Gender:Male
Verified Purchase:Yes
This 8-camera system is working great. Installation was easy, software was intuitive and the I-Phone app works great. This is my 2nd Night Owl system, 1 16-channel for house and 1 8-channel for the barn.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
All night owl products suck
on November 21, 2022
Posted by: L3456
from West Virginia
Gender:Female
This cameras have been a horrible not worth the stress of trying to keep them working or calling technical support go to switch to ring
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Well made
on July 4, 2020
Posted by: Anonymous
from Youngstown Ohio
Gender:Male
I've owned Night Owl cameras for 5 years and love it.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: CACustomer
from California coast
Gender:Female
Verified Purchase:Yes
I’ve had this up and operating for about 2 was. The picture is very clear with no doubt about facial details or license plate numbers. I also like the spotlight that is triggered by motion, like a mini spotlight.The app for remote viewing however, is clunky and less than seamless, but it works and seems to do the job for the most part.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Thank you for the review. If you need assistance with the app and navigating its features, please do not hesitate to contact our support team by visiting support.nightowlsp.com. Thank you!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Awesome System!
on May 22, 2020
Posted by: Masha
from susquehanna pennsylvania
Gender:Female
I just upgraded from an older system that was setup in my house for years and wow what a difference. For the price you really cant beat this.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 26, 2020
Happy to hear you decided to upgrade and glad you chose Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Best system yet
on May 26, 2020
Posted by: Hearns
from Plainview, NY
Gender:Male
I have owned Night Owl in the past and still have some older systems in place, but this new one is sweet. Love the spotlights on the cameras, great for my location. The app works great and I can switch between my different Night Owl DVRs. Pretty easy install, and I am not that handy.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 28, 2020
Glad to hear you are loving the spotlights and the system is working well.Thank you so much for shopping Night Owl!
Written by a customer while visiting nightowlsp.com