Customer reviews from nightowlsp.com
Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Average customer rating
4.5 out of 5
4.5
(142 Reviews)
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
103
4 Stars
21
3 Stars
8
2 Stars
5
1 Star
5
89%of customers recommend this product. 
(
118 out of 132
)
Best Buy Privacy Policy
Customer Reviews for Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Customer Rating
4 out of 5
4
Good Video, App needs work
on October 18, 2021
Posted by: FloridaMan2
from Florida
Gender:Male
Verified Purchase:Yes
These were an upgrade to an older Night Owl System so installation was a breeze as basically I just changed the cameras and the DVR. The video is nice and the ability to do human vs vehicle vs face detection is very helpful at cutting down false alerts that you used to get from the "pixel change" motion alerts of the older systems.
My biggest gripe with this product is the app. It's slow to load, and some of the features for iOS don't work.
-For example the do not disturb function is hit or miss as I set a time only to fin out that it does not work.
-There is no snooze function for motion, so you have to turn off notifications if you are going to be in an area outside for a while, be prepared to be constantly bombarded with notifications.
-The sound warnings, while effective are all or nothing. They constantly go off when motion is around and repeat the same phrase over and over. Would be nice to have a chirp option that let's someone know there are cameras but does not constantly shout out Smile you are are being recorded.
-It would also be nice if there was greater integration into the smart home universe. For example, IFTTT integration would be amazing such that you could trigger lights to come on inside the home if a human is detected, etc. None of that is possible currently.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Amazing video quality
on November 6, 2020
Posted by: FLCatLover
from Tampa, FL
Gender:Female
[This review was collected as part of a promotion.] Just what we needed for video security. It can be hooked to your wifi network, or kept completely off the net. The setup took about 20 minutes, each camera has 60ft of wire, and it's own DVR. It needs to be hooked up to your own tv or pc monitor. but everything else is included. When you set it up, you password protect it, which is another great feature.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer SupportCustomer SupportNovember 12, 2020
Welcome to the Night Owl family. Thank you for trusting us to Secure, Protect and Connect your world!
Written by a customer while visiting nightowlsp.com
Customer Rating
1 out of 5
1
Bad resolution not 4K
on April 15, 2022
Posted by: Fabrizzio671
from Los Angeles Ca.
Gender:Male
I bought this security system in January 2022 hoping that would be a great upgrade to replace my night owl 5.0 which was a HD and 5 mp cameras but after installing my new 4K 8mp cameras I realized that the resolution quality was poor and you can’t make adjustments in your cameras like brightness, contrast, color and zoom is a complete joke, glitches in the image are constant, I’m really disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2 out of 5
2
Good while it lasted
on April 20, 2023
Posted by: Ed209
from Copperas Cove Texas
Gender:Male
Purchased a DP8 series 12 Channel wired system. Sam's Club. Great clarity fairly easy to install. The android application was useless, after 6 months as it did not connect with my phone. Sadly the hard drive simply stopped operating after 19 months and warranty is only one year.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer SupportApril 25, 2023
Check the device's support page for steps on replacing the hard drive.
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Good no frills system
on July 25, 2020
Posted by: Davidg5252
Verified Purchase:Yes
Installation was super easy since I was upgrading from an older night owl system and used the same wires. DVR interface is really nice. I don't really care for the mobile app. It takes too many steps to get to the live view. Record sensitivity isn't as accurate as my old system did which is disappointing but overall it is satisfactory.
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
Night Owl 4k Security Cameras
on November 2, 2020
Posted by: dameon29
from Riverside,CA
Gender:Male
[This review was collected as part of a promotion.] The Night Owl 4k Security Cameras are pretty amazing. We love the clarity and that we are able to use thru wifi directly to our television as well as on our phones. They also track people as they come into view so you are able to monitor quickly. The dvr also has a 1 tb hard drive so it holds a ton of video for you to keep on hand just in case anything needs to be watched. As I said before such a great device and I would definitely recommend to all in need of a great Surveillance system!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4 out of 5
4
Quality security cameras, easy self install
on November 3, 2020
Posted by: Anonymous
from Deltona
Gender:Male
[This review was collected as part of a promotion.] My current security system is a single camera so I have been looking for a good upgrade. When I had the opportunity to try the Night Owl 12 Channel 4K DP8 Series 2TB DVR system (comes with six cameras) I took it. Overall the system looks nice, has a clear picture, and was a pretty easy install if you don’t mind entering your attic. I do have a couple of issues that are more like personal opinions which I will address later.
In the box – The camera system basically comes with everything you will need for install with the exception of any junction boxes or wall plates you may wish to use. That said you get the DVR itself, six cameras, an HMDI cable, an RJ45 cable, a mouse, six 60’ rolls of camera cable, and the power adapters/splitters. Everything was well packaged to protect from damage.
Installation – While I will not go deep into details on my installation, suffice to say I installed mine at the tops of the walls where I wanted them and ran the cables through the soffits. The lengths of cable supplied should be sufficient for most homes if you plan out the install first. I chose to place the DVR in a central location in the house which just happened to coincide with the location of my router. I also decided to have the mouse and monitor (which you supply) located in another room. This was solved with a 32’ USB extension and a 50’ HDMI cable. As I am comfortable crawling through my attic the install was pretty easy, the hardest part was at the camera connections on the DVR as the screw on connectors are super close, but this could just be my big hands.
Use – The DVR displays several different formats for the camera layout and the controls for LED, motion recording, continuous recording ETC are intuitive. The camera quality is good even with my less than 4k monitor. The camera will switch to black and white in absence of a light source and the built in LED spot lights seem to work ok but the range seems to be best within around 40’ of the cameras. Personally I just leave the LED spotlights off as the black and white seems to work well enough for the two cameras that are not in light.
Final thoughts, this is an all around great camera system. If there are any drawbacks in my mind it is that the camera lack IR which nowadays is standard on most camera systems, and that the camera housings are plastic. My concern about the plastic housings is that where I live in Florida the sun seems to quickly destroy plastic, usually in a matter of a few years. Other than my couple of reservations this is a great product!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5 out of 5
5
4K is much Better!
on March 1, 2022
Posted by: BT672
from Milton, FL.
Verified Purchase:Yes
I upgrade my old 8channel 1080p to the 4K... The quality is just like they stated! Vivid & much better, the field of view is wider also. Only negative is thde DVR doesnt have audio in like my old one; I only had one audio camera anyway. So, it was a good trade.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
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