Customer reviews from nightowlsp.com
Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
103
4 Stars
21
3 Stars
8
2 Stars
5
1 Star
5
89%of customers recommend this product.
(
118 out of
132)
Customer Reviews for Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Customer Rating
2
Missing basic features from older systems
on October 28, 2023
Posted by: LongTimeCustomer
from Lake Worth, FL
Gender:Male
Recently purchased one of these new 4K systems. I had a 5 year old 1080P system and thought I would upgrade. Will return as basic features that did exist no longer do. Expected it to be better quality video and add and enhance features from the older application. Not the case. Although the video recording quality seems good, the system is now missing basic features such as being able to record audio. My old system had 2 audio recording channels connected directly to audio cameras. I had an audio camera in the front and rear of my home. New system has no audio recording or playback although sales description have wireless cameras states recording of audio. does not make sense. System only seems to be able to Export video based on "Events". Old system I could set a start and end time for exporting. Sometimes small movements are not part of an Event and the recording of sound would also not be an event but you may want to export with the sound just for timeframe of sound. Have given videos to the police multiple times. Cannot give up that feature. Only reason for "Continuous" recording a channel would be to be able to export a range of time and for sound. Strange that an "Upgrade" would result in less basic features than previous very old systems. Not sure who designs these and decides what features. Time to go elsewhere
Written by a customer while visiting nightowlsp.com
Posted by: Stevenp
from Edgerton Missouri
Gender:Male
Verified Purchase:Yes
We have owned the night our security system for several years, we are on our third system. The last system that finally wore out this week we purchased in 2017 and utilized The night owl HD app. I utilize an old tablet as a monitor in my work area so that I can see when I have deliveries. The tablet is mounted and displayed my four primary cameras throughout the day uninterrupted. It is too far from the system itself to use a cable to have the normal monitoring. This app is absolutely useless for a constant monitoring. It shuts down right at the most inapt time and then takes forever going through all the steps to get it back up and running again. Basically this app is made my system useless for my every day use and is making me reconsider night owls system.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: ROC64
from Southaven, MS
Gender:Male
Verified Purchase:Yes
I have this equipment for 3 weeks now and there are some features to improve: definitely the App; besides not so user friendly it doesn’t respond fast enough when want to have access for a quick view or to check a sensor alert. Also I have to close it totally very often to make it respond and load the cameras. The other not so good features are the cameras speakers and the siren. Those aren’t good quality and hard to understand the prerecorded message or when having a conversation by the two way audio cameras.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
On the other hand, the good things it has are the good quality video of the cameras and the no need to have a tv or monitor connected to set up the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Good quality
on November 11, 2020
Posted by: Isamplepr
from Springfield, VA
Gender:Female
[This review was collected as part of a promotion.] Good thing first, the quality of the image is amazing! The images and videos are very clear. The app is easy to use as well. Not so good...the cables! It was not difficult to install. My husband and I installed all the cameras by our self, but all those cables where a hassle. The hard work pays off!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
spotlights are great!
on May 26, 2020
Posted by: Marie Y
from Cooper City, FL
Gender:Female
WOW! Awesome buy! I had the installer put all 8 cameras inside and outside around my house. I love the feature on the app where you can shut off the spotlights because I really didn't want the lights in my house but absolutely wanted them on all outdoor cameras!
The lights are super bright which I love so it's like a deterrent for anyone who comes on my property!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, May 26, 2020
Thank you so much for the review and for choosing Night Owl. Yes, the spotlights can be easily disabled if there are select cameras you do not want the light on. It looks like the installer did a great job. Thank you for sharing!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Amazing 4K security system
on November 4, 2020
Posted by: Ian516
from NY NY
Gender:Male
[This review was collected as part of a promotion.] I totally am in love with this night owl 4K security system. I got tired of relying on my internet connection to be able to save and stream my properties video feed. This is all on a 1TB hard drive and honestly it’s a very easy setup. Everything is wired. Each camera comes with ample length to run a connection to different areas of your house or property. So far the Apple app it pretty good. I have very fast internet so my stream is perfect remotely. I love the clarity and the spot light motion sensor. It makes getting a clear shot at night easy. So far I am loving this system and might upgrade for other cameras.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2020
Thank you for the amazing feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Nice DVR great picture. But laggy, hence 3/5 avg
on October 3, 2022
Posted by: BoostedCajun
from Biloxi, MS
Gender:Male
Very easy to setup, but the laggy video playback from the app and mobile app is very annoying. The picture is much wider than my older camera system, the picture from 1080p to 4K is about the same maybe a tad sharper. I just can't for the life of me figure out the lag issues. I have a 1G internet connection, I stream 4K movies on multiple devices all the time with zero issues. The Windows app is severely lacking in features and being able to change network settings or anything like that. Not even sure there is web gui built into the DVR to tweak it to maybe get rid of the lag? I am on the fence of ripping it all out and going back to my old camera system, if I can't rid the device of the lag. That is just unacceptable for the price you're paying for these cameras.
Response from nightowlsp.comBy Customer Support, October 4, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: HEEW
Verified Purchase:Yes
I had a little trouble with the set-up, but I went to the website live-chat & they talked me right through it. Love the cameras very wide & clear view.
Response from nightowlsp.comBy Customer Support, Customer Support, May 26, 2020
Sorry to hear you had an initial issue, but so happy you were able to self-help and get the product setup. Please let us know if any future issues whatsoever!
Written by a customer while visiting nightowlsp.com