Customer reviews from nightowlsp.com
Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
103
4 Stars
21
3 Stars
8
2 Stars
5
1 Star
5
89%of customers recommend this product.
(
118 out of
132)
Customer Reviews for Night Owl - 8 Channel 8 Wired 4K Ultra HD Spotlight Cameras, 1TB HD Bluetooth DVR Surveillance System with Audio - White/Black
Posted by: Mt Zion
from Spartanburg, South Carolina
Gender:Male
Verified Purchase:Yes
Very hard to connect to from a remote location. Only 3 or 4 cameras connect. Can not get any play back from any cameras. Does not work as well as the first Night Owl system we had.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: krk0131
from Tennessee
Verified Purchase:Yes
I just purchased this security system and installed it on the weekend of April 1rst, no joke here! I am really impressed with the clarity of the 4k cameras especially at night in my shop it pitch black and you still see everything. I will revisit and update my post and review after a few months. Fir now 5stars
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 6, 2022
Thank you for the review!
Written by a customer while visiting nightowlsp.com
Posted by: RogPol
from Jennings La
Gender:Male
Verified Purchase:Yes
The picture quality is great, but the footage is choppy, the app is temperamental, and I keep getting alerts for vehicles when they’re turned off in the settings.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Almost 5 star
on April 23, 2022
Posted by: Gina70
from So. California
Gender:Female
Cameras work amazing and when you replay can zoom into crazy close but for some reason 2 of the 4 go black and white at night. Can't seem to have these 2 cameras color 24/7.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Good afternoon and thank you for reaching out. If you have a camera that is going black at night, that means it is not receiving enough power to activate Night Vision. This can be for one of a few reasons, including the camera being pushed out further from the DVR, a bad power adapter or a bad power splitter. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Kema1007
from South Carolina
Gender:Female
Verified Purchase:Yes
We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Nannatthelake
from Whitney, Texas
Gender:Female
Verified Purchase:Yes
I bought this camera system for my Lake house. (Things had started coming up missing.) I love this system. The spotlights a voice alerts make it a wonderful deterrent. So far so good!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Awesome! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
great video. large HDD capacity and text alerts.
on May 13, 2022
Posted by: domhart
from pdx
Gender:Male
Verified Purchase:Yes
I bought this last week after someone made off with my utility trailer and my 4 camera system did not capture the theft
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 17, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Bigwalt44
from Indiana
Gender:Male
Verified Purchase:Yes
The cameras has to mounted straight up because they want turn on the swivel to adjust to any angle meaning that if you tilt the lens it will be tilted on the screen. My other cameras were able to turn on every angle and view upright. Plus one off my cameras face recognition lights will not work in channel 3
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 20, 2022
We sincerely apologize for the issue you have been experiencing and support you have received. Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com