Customer Reviews for Lenovo - Tuneable Smart Color Bulb (4-Pack) - Multi
Customer Rating
3
Confused
on March 11, 2022
Posted by: Zippy
from Edmonton
Your app doesn't list any color bulbs in the US only Australia. Now I'm in Canada which usually uses us settings but I purchased a Lenovo smart color bulb. This is confusing.
[This review was collected as part of a promotion.] Not easy to pair. Don't recommend these at all. Pick another brand.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 14, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Smart Technical Support at https://smartsupport.lenovo.com/ca/en/.
[This review was collected as part of a promotion.] it took 1 hour to register and use the lamps... i used 3 of them in same fixture and they cannot be synced! for example, i put all in colorful mode and they behave differently, each one is different color... and there is no fading effects, no smooth color change... if you use only static colors, it is ok, but dont expect more...
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 6, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Also, please refer to our Smart Technical Support at https://smartsupport.lenovo.com/us/en/.
[This review was collected as part of a promotion.] Good product and works great. Plus add the hassle free online shopping.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 14, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
[This review was collected as part of a promotion.] worked fine in the first 2 weeks, then it started to disconnect and have to go through reset and reconnect. even though my network connection has no problem (have other smart bulbs in my house that have no problem) and eventually it won't connect at all
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Smart Technical Support at https://smartsupport.lenovo.com/ca/en/.