Customer reviews from jbl.com
JBL - FLIP6 Portable Waterproof Speaker - Camo
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
290
4 Stars
28
3 Stars
20
2 Stars
17
1 Star
30
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for JBL - FLIP6 Portable Waterproof Speaker - Camo
Customer Rating
1
Garbage sound after a fee months of use!
on June 3, 2023
Posted by: Fybhgfffgjj
I bought this about 3 months ago. Speakers already are blown. At least thats what it sounds like. Sounded great at first now it sound like garbage. Ive been reading all these things about making sure other devices dont have bluetooth cone ted and all this stuff but inpaid good money for this to work and it is not working. Never will I ever buy Ny JBL device again!
By Customer Support, June 5, 2023
We appreciate your feedback your time in providing feedback on our JBL Flip 6. We understand that the bass of this product didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
2
Defective wrap
on June 12, 2023
Posted by: IvanDom
Bought it few weeks ago arrived with defective wrap. Around the edges on/off bottom.
By Customer Support, June 12, 2023
Thanks for reaching out. We looked into your case and we'd like to let you know that our customer support sent you an email waiting for your response. The email comes from HCG Customer Support. Kindly check your inbox so we can assist you further. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
3
Video syncing not so great with desktops
on June 24, 2023
Posted by: terryt356
The sound is pretty good (I like that it allows you to adjust on the app) and the battery holds up really well. Videos, however, are a different story. Its works great on my phone but when I tried playing a video clip on my desktop, there's a second or two delay. Customer service kept telling me my computer needed to be updated but it's current with all updates and it's only five years old. It's not terribly noticeable and if I pause the video it syncs up, but then after a few seconds it starts to lag again. I'll still use it for listening though.
By Customer Support, June 25, 2023
Thanks for your feedback. Our JBL Flip 6 is designed to be used for connecting with your mobile phones, tablets, and laptops for streaming audio. You may encounter audio-video delays when you'll be using it with video content since this speaker doesn't have an aptXHD low latency codec.
Written by a customer while visiting jbl.com
Customer Rating
5
Just what I was looking for!
on June 30, 2023
Posted by: EE90
from San Jose
I bought this product for my dad for Father’s Day. He loves every bit of it! To the the customized photo of his pup to the quality of the sound and capabilities of the JBL Flip 6.
Written by a customer while visiting jbl.com
Customer Rating
1
Broken device
on July 25, 2023
Posted by: Konovaltsev
from Ukraine
The bluetooth speaker has broken sound right from box. And unfortunately I haven't possibility to send back for refund, because I'm in Ukraine, and for next year can't arrive in US (just 1 year warranty on product)
By Customer Support, July 25, 2023
Hello, you can try reaching out to our local support in Ukraine, Karma Digital Ltd, to inquire about your available options.
Listed below are their contact details.
Telephone: +380 44 406 65 15
Web: www.karma.digital
E-mail: info@karma.digital
Listed below are their contact details.
Telephone: +380 44 406 65 15
Web: www.karma.digital
E-mail: info@karma.digital
Written by a customer while visiting jbl.com
Customer Rating
2
quality worsened
on July 30, 2023
Posted by: el08
from New Jersey
had the flip 5 for many years and it was awesome, but it got stolen so i had to get a new one. the quality of the flip 6 is significantly worse. it doesn't hold battery and it makes a static noise every 45 seconds when playing music
By Customer Support, July 30, 2023
Thank you for providing your feedback on our JBL Flip 6. Try to do a forced power cycle on your JBL Flip 6 by holding the power button for 30 seconds while it's not connected to a power supply or charger. You may also try using a different USB cable and chargers rated at least 2-amp. See if there's any sand or dirt in the speaker's charging port, then clean it with compressed air. We also recommend doing a factory reset with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. If the issue remains, please contact our customer support. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
5
35 Foot Drop To Concrete
on August 15, 2023
Posted by: Arrillion
from Seattle
This is a well built speaker. I bought it because I work in the steel industry and can use it in the Crane when I'm working. I also am a Whitewater guide and wanted something waterproof to bring with me.
I was exiting the Crane after a twelve and a half hour night shift so my relief could take over. I grabbed on my gear and thought I had secured the speaker with a carabiner I have attached to it. When climbing up the stairs of the Crane cab the speaker slipped and fell about 35 feet onto the concrete ground and we have stacks of steel everywhere. I thought for sure it was toast.
After searching for it, I found where it had bounced to. The case had widened on the seem about 2 mm and there was a little dent in the side of the speaker. I snapped it back together and turned it on. The speaker still works LOL! CRAZY! Im guessing it's not water proof anymore but I am happy. Great product JBL, thank you.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome speaker
on August 19, 2023
Posted by: Ozzy34
from Miami, fl
The first flip 6 I order came defective, it turns off after 3 or 4 minutes., apparently the battery was bad , I call customer service and they really did a good job in helping me … that was one of the reason why I order a replacement, also the speaker sound is awesome
I recommend it. The only thing I don't like is that it's made in China and apparently it seems they don't check the product well, that's why the previous one had problems with the battery that didn’t work and is not just me I have seen reviews from other customer with the same complaint. The replacement is working very well and I love the sound from that small speaker, honestly you won’t regret the sound it produces for the price ..Also the shipping was very fast …thanks
I recommend it. The only thing I don't like is that it's made in China and apparently it seems they don't check the product well, that's why the previous one had problems with the battery that didn’t work and is not just me I have seen reviews from other customer with the same complaint. The replacement is working very well and I love the sound from that small speaker, honestly you won’t regret the sound it produces for the price ..Also the shipping was very fast …thanks
Written by a customer while visiting jbl.com