Hello there,

I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating the loud fan and display issues must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:

Regarding the display concerns you mentioned, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing. There, you can choose "Display and touchscreen issues" to get started. You can also search "Computer is slow" to see how you might reduce heat inside your computer and quiet the fan.

If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP

I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

Alexis
HP Care