Customer reviews from hp.com
HP - 17.3" Laptop - AMD Athlon Silver 3050U - 4GB Memory - 256GB SSD
Average customer rating
4.2
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
427
4 Stars
123
3 Stars
56
2 Stars
29
1 Star
60
82%of customers recommend this product.
(
172 out of
209)
Customer Reviews for HP - 17.3" Laptop - AMD Athlon Silver 3050U - 4GB Memory - 256GB SSD
Posted by: twilightsamurai
from Kitsap, WA
Verified Purchase:Yes
Just unpacked it, turned it on, so far not too bad . . . first thing noted, and it has been an issue with the past/previous two machines purchased . . . weak casing. There are several soft spots in both case halves, this laptop as with the previous one has spots located close enough to a seam that when flexing occurs, the seam will open up and get stuck open. Also, soft spots located in an area that when you grasp the laptop, it executes un-wanted functions. Secondly, I do not have wi-fi service available, which makes it very difficult to set up this computer. I miss my early HP's, built like tanks, you could change batteries and keep working, easier to operate because they were not doing things you did not want them too, and you did not have to spend months deleting program functions you did not want, yet still maintain operations.
Value
4
Quality
3
Written by a customer while visiting hp.com
Posted by: PWesley
from North Carolina
Verified Purchase:Yes
The Laptop is fast, Screen size is excellent. AMD processor exceeds my expectations. Lots of Memory and Storage offered, Lifetime Microsoft is a wonderful value. The interface with my HP printer works well. Highly recommend this Laptop. Excellent price and value.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Chris1964
from Albany, Wisconsin
Verified Purchase:Yes
I've only had the machine for a little over a week so this review is really just my first impressions. The machine looks great, it boots up in seconds and the screen (17.5") is large and the display is bright and clear. Setup was straightforward and only took a few minutes to complete. The laptop is fast and has plenty of memory to render web pages quickly.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Ssarah
Verified Purchase:Yes
It’s a great computer for gaming, I mostly play Valorant and it works great for that
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ineka
Verified Purchase:Yes
I am loving this computer! So far, it's very user friendly. It isn't inundated with unnecessary apps, programs are easy to open/use, set up was a breeze, and overall our done everything I needed. I highly recommend this computer!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: LDR studio
from Fort Lauderdale, FL
Verified Purchase:Yes
Very pleased with my new laptop HP 17. The sale price was well worth it, and I love a lot of the newest features that Windows 11 offers. The set up of the keyboard is easy to use and I have added a mouse for ease of searching, etc. I still have a few minor visual chinks to work out but overall is it great. I recommend this for anyone that doesn't want to break the bank with a new laptop purchase.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
I love hp laptops. Had to replace my old one after I broke it.
on December 5, 2024
Posted by: JamesJams
from Vermont USA
Verified Purchase:Yes
I love my hp. Inexpensive and high quality. Super fast and great. I love the big screen for watching YouTube. At first I didn't like the keyboard setup but then I discovered the number pad, which also functions as direction keys. One thing I don't like about it is I sometimes press the right click on the mousepad instead of normal click which is annoying. I also don't like Microsoft Windows and setting it up is a huge pain. Otherwise it's great . Only froze on me once so far. Great laptop and good price..
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: NOT GOOD HP
from NJ
Verified Purchase:Yes
This Laptop has such huge fan noise. Also I don't feel the computer is any faster than my old intel chip computer. The screen gets dark time to time without reasons. Some website does not properly displayed on this laptop monitor. I don't understand why there are so many issues. But the worst problem is the fan noise. It really bothers. I haven't had fan noise for years. I thought that was for the desk top computer in 90's.
No, I would not recommend this to a friend.
Response from hp.comBy Alexis, HP Care, November 10, 2021
Hello there,
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating the loud fan and display issues must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
Regarding the display concerns you mentioned, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing. There, you can choose "Display and touchscreen issues" to get started. You can also search "Computer is slow" to see how you might reduce heat inside your computer and quiet the fan.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating the loud fan and display issues must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
Regarding the display concerns you mentioned, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing. There, you can choose "Display and touchscreen issues" to get started. You can also search "Computer is slow" to see how you might reduce heat inside your computer and quiet the fan.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com