Customer reviews from hp.com
HP - 17.3" Laptop - AMD Athlon Silver 3050U - 4GB Memory - 256GB SSD
Average customer rating
4.2
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
443
4 Stars
127
3 Stars
60
2 Stars
29
1 Star
62
82%of customers recommend this product.
(
179 out of
219)
Customer Reviews for HP - 17.3" Laptop - AMD Athlon Silver 3050U - 4GB Memory - 256GB SSD
Posted by: Annj
Verified Purchase:Yes
Great laptop. Arrived very quickly.
Written by a customer while visiting hp.com
Posted by: painterfitz
Verified Purchase:Yes
AMD processor I like its fast
Written by a customer while visiting hp.com
Posted by: CASD
from Central NJ
Verified Purchase:Yes
I do not like the location of the delete key. It is not in a good location, and being too small, it is easy to hit the key next to it. I often delete by mistake, not being a professional typist. It is very annoying.
Written by a customer while visiting hp.com
Posted by: MBCrad
Verified Purchase:Yes
Like the large black letter keys. Don’t like the location and size of the on button and delete key.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Steve3432432
Verified Purchase:Yes
Computer processor and graphics could not handle running a game with discord in the background. The computer would lag out every 15 secs. The CPU ran so hot even while idle the CPU fan would run are full speed if you did a simple task such as opening a web browser.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Alexis, HP Care, July 18, 2023
Hi Steve,
I'm sorry to hear that your laptop was a disappointment. That is not the kind of service we intend to offer our customers, and I can certainly understand how frustrating this must be. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com if we can assist you.
Alexis
HP Care
I'm sorry to hear that your laptop was a disappointment. That is not the kind of service we intend to offer our customers, and I can certainly understand how frustrating this must be. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com if we can assist you.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Chandra81
from Alabama
Verified Purchase:Yes
I love my new laptop. It was shipped from China and was delivered to me in a good time. The processor is fast. Web browsers and applications load quickly. Logging into the account is quick.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: pocket
Verified Purchase:Yes
Awesome computer!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Atlanta Georgia
Verified Purchase:Yes
It is good so far
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com