Customer reviews from hp.com
HP - 17.3" Laptop - AMD Athlon Silver 3050U - 4GB Memory - 256GB SSD
Average customer rating
4.2
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
427
4 Stars
123
3 Stars
56
2 Stars
29
1 Star
60
82%of customers recommend this product.
(
172 out of
209)
Customer Reviews for HP - 17.3" Laptop - AMD Athlon Silver 3050U - 4GB Memory - 256GB SSD
Posted by: S. Arends
from Colorado
Verified Purchase:Yes
Another fine product. Using computer for every day stuff and very happy.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Cogoddess
from St. Paul, Minnesota
Verified Purchase:Yes
Easy to shop and select. Arrived on time and worked right out of the box!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Karen 78
Verified Purchase:Yes
Takes some getting used to since the pad is a lot more sensitive than my old laptop.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Annj
Verified Purchase:Yes
Great laptop. Arrived very quickly.
Written by a customer while visiting hp.com
Posted by: Aric18
Verified Purchase:Yes
It runs my games pretty good the only problem is no matter what game I play I can only play for 1 hour before my battery is dead so I keep it plugged in the entire time I’m on
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Elcazador
from Florida
Verified Purchase:Yes
The laptop is a basic laptop but it's still missing a few items that I guess should have been included on my part in the build. USB ports Ethernet port, and a few other items, this was bought t support a program
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Steve3432432
Verified Purchase:Yes
Computer processor and graphics could not handle running a game with discord in the background. The computer would lag out every 15 secs. The CPU ran so hot even while idle the CPU fan would run are full speed if you did a simple task such as opening a web browser.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Alexis, HP Care, July 18, 2023
Hi Steve,
I'm sorry to hear that your laptop was a disappointment. That is not the kind of service we intend to offer our customers, and I can certainly understand how frustrating this must be. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com if we can assist you.
Alexis
HP Care
I'm sorry to hear that your laptop was a disappointment. That is not the kind of service we intend to offer our customers, and I can certainly understand how frustrating this must be. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com if we can assist you.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Chandra81
from Alabama
Verified Purchase:Yes
I love my new laptop. It was shipped from China and was delivered to me in a good time. The processor is fast. Web browsers and applications load quickly. Logging into the account is quick.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com