Not able to give complete positive feedback. Memory availability small and creating difficulty w/ handling my previous data. Transfer programs inadequate to deal w/ my old data. Be more clear with programs you suggest to do the job.
This laptop was everything I expected and more. The ordering process was easy, efficient and though I did not need any upgrades (processor, memory, etc.), it was nice to have the option if I needed it. I received the laptop about a month ago and it suits my needs fine- I had read some reviews but for basic home computing, it is phenomenal! The 17" screen is the perfect size and negates the need for multiple monitors. I have been on numerous video calls that run better than on my phone or iPad. Great product at a great price!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Don’t even bother purchasing
on January 6, 2025
Posted by: Alykinss
from Cleveland ohio
This laptop isn’t even a year old and yet I’m having constant issues with it , from the mouse constantly disconnecting to now all of a sudden the blue screen of death. HP has gone downhill so bad I will never buy another product from them
The hardware is outstanding. The software included is so bogged down with bloatware that it slowed the computer down. HP would be better off sending these laptops empty and letting you install Windows yourself.