Customer reviews from Samsung US
Samsung - Galaxy S21 FE 5G 256GB - Graphite (AT&T)
Average customer rating
4.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
13
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Samsung - Galaxy S21 FE 5G 256GB - Graphite (AT&T)
Customer Rating
4
Love this Phone!
on December 13, 2022
Posted by: AuntCJ
from Bossier City LA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for almost 2 years. All features work great with little to no issues. I have also dropped my phone in the water multiple times, unfortunately, but the phone has survived.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good features amazing
on December 15, 2022
Posted by: Strong side
from Atlanta ga
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a year now and it's excellent. I would not want any other cellular device. It's perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 16, 2022
Posted by: Anonymous
from Yonkers, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this in February. The important thing for me was the camera and the quality of the screen. It has been amazing how it takes the colors perfectly and clear. The zoom is wonderful. I have taken pictures of the moon and it looks perfect. The videos have wonderful quality and you can change the mode such as HD or Full HD. For gaming it is excellent, I have tried Fortnite and Apex Legend and it certainly goes very smoothly. It has many functions in the gallery. Without a doubt it is a great cell phone. Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The only phone to replace iphone
on December 18, 2022
Posted by: Avinash
from Jersey City
Expertise:Expert
[This review was collected as part of a promotion.] If you are looking for an alternative to the iPhone S21 is the ultimate phone to buy. The samsung ecosystem works perfectly with earbuds, galaxy watch has top notch integration. I have been using this phone for 1+ years and it still going strong.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 27, 2022
Posted by: Chm06351
from Plainfield Connecticut
Expertise:Expert
[This review was collected as part of a promotion.] Traded my s10 e fot this phone. It works great. Runs my apps very well. The camera is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not for hot climates
on June 27, 2023
Posted by: Ryan
from Tampa, Florida
Expertise:Intermediate
Overall it's a fairly decent phone. I don't have a case on it and it still overheats while trying to watch a video and especially while using the camera. Going with the camera, Samsung..this has 3 camera lenses..fix your software. 22 pictures and not one is usable is laughable. Just an idea but maybe if you weren't so focused on releasing a new phone every year like some big automaker and allowed your team of engineers some time to create, go in depth, and test new features, especially in real-world settings, I belive your phones would skyrocket in quality and bring the Samsung name back to being known for amazing and reliable electronics. I'm a die-hard Samsung fan but it does seem like quality has dropped off a bit. And not everyone uses their phones in a 20⁰C environment, in my case, the average is around 32⁰C and even with a fan blowing on it and no case, it still gets too hot to operate. I took a temperature reading of my screen the last time it got too hot..it read 44⁰C. Just carrying it around in my pocket outside caused the adhesive to soften enough that the backplate came off. Again, maybe give your engineers time to focus on a quality phone and test said phone meticulously before release. Just an opinion of course.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 28, 2023
Hey Ryan, we appreciate your feedback on your Samsung Galaxy S21 FE 5G. We understand how important the functionality of your device is to you daily use, and we want to help you. We have included a link to the Samsung Support Team to help you with your device. Without knowing how long you've owned the device we also have included information on the manufacturer warranty offer on all Samsung devices. Once we have gotten that resolved, we recommend taking a look at the articles available on our website about the differen camera features and settings of your device to help you get the best pictures and videos in every environment. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US