Customer reviews from Samsung US
Samsung - Galaxy S21 FE 5G 256GB - Graphite (AT&T)
Average customer rating
4.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
13
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for Samsung - Galaxy S21 FE 5G 256GB - Graphite (AT&T)
Customer Rating
5
Fantastic phone
on June 29, 2022
Posted by: Jrc233
from West Virginia
Expertise:Expert
[This review was collected as part of a promotion.] No complaints whatsoever. It's a great phone. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 29, 2022
Posted by: Amby661
Expertise:Expert
[This review was collected as part of a promotion.] I have purchase this phone about two months ago and I love everything about it. The only downside to the phone is it overheats and sometimes drains the battery faster. Samsung I love your products but can you make a reliable long lasting battery and phone that doesn't overheat which I know is a slim chance.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Fan Edition - so many cool features
on June 29, 2022
Posted by: Ruferdan000
Expertise:Beginner
[This review was collected as part of a promotion.] was basically forced to upgrade and had no idea what to get. So very happy with this phone and the lavender is lovely
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not terribly happy
on June 29, 2022
Posted by: CallMeMaybe
Expertise:Intermediate
[This review was collected as part of a promotion.] Have only had this phone for a few months, and the volume button sticks. Phone also overheated and started giving me warning messages in Korean...?
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S21 FE 5G. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your device may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help with the problems you are experiencing with your device. I have also provided some links that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing New Phone
on July 1, 2022
Posted by: Livbig
from Tulsa, Ok
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my phone for a few months now and really love how fast it is! I love the camera feature and the battery has a great life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 2, 2022
Posted by: ceecii
from Westland MI
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone a few days ago and so far it's been an amazing upgrade from my LG Stylo 5+. My only complaint would be that this phone heats up a lot and the battery doesn't last too long. But you just have to use the battery saver to fix that problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and takes great photos
on October 11, 2022
Posted by: Roofie
from Herscher illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I had to get a new phone due to having a outdated phone i enjoy my new s21
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4 life
on December 4, 2022
Posted by: Eddy22597
from Katy TX
Expertise:Expert
[This review was collected as part of a promotion.] 1 and half years later not s single issue shoot your probably more likely to change wives before you ever change phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US