Customer reviews from Kitchen Aid
KitchenAid - Secure Fit Pouring Shield - KSMTHPS - clear
Average customer rating
3.9
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
26
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
9
79%of customers recommend this product.
(
26 out of
33)
Customer Reviews for KitchenAid - Secure Fit Pouring Shield - KSMTHPS - clear
Customer Rating
5
Just what I needed
on December 9, 2022
Posted by: Mom96
from Rural Indiana
[This review was collected as part of a promotion.] Now I don't make a mess when I use my mixer and the spout is convenient to add ingredients
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not so Good
on January 17, 2023
Posted by: Broome
from South Dakota
[This review was collected as part of a promotion.] This item does not work the way I expected. It is difficult to put on and take off.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Breaks and doesn’t snap securely
on February 3, 2024
Posted by: Spendsister
Doesn’t attach to the bowl. One of the snaps broke off on my 2nd use. Very disappointing!
Response from Kitchen AidBy KA Review Team, February 5, 2024
Dear Spendsister,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pouring Shield. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 277921098 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pouring Shield. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 277921098 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Small lid
on December 16, 2023
Posted by: Cyn88
This came as an accessory and it's nice and all but it was very difficult to put on without using some type of force. The video makes it look easy but not at all Atleast with the cover that came with my mixer. I believe mine was defective it actually broke trying to remove it.
Response from Kitchen AidBy KA Review Team, December 18, 2023
Dear Cyn88,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Pouring Shield. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276355552 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer Pouring Shield. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276355552 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Doesn’t fit
on March 16, 2025
Posted by: Jess5678
I bought this last week for my KitchenAid Classic Mixer (4.5 quart bowl). The shield is way too big! I can barely get the shield on the bowl when the bowl is off the mixer. When I try to put the shield on the bowl while the bowl is on the mixer-forget about it! The hole for the mixer is too small and touches the mixer when the it is down. Super disappointing!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, March 17, 2025
Dear Jess5678,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pouring Shield order. We will follow up with instructions via email.
We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Pouring Shield order. We will follow up with instructions via email.
We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Plastic Pouring Shield
on January 25, 2025
Posted by: musicagain333
The only way my plastic pouring shield stays on the mixer is if I'm standing there & holding it on; very disappointed.
Response from Kitchen AidBy KA Review Team, January 27, 2025
Dear musicagain333,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer pouring shield. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287821653 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer pouring shield. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287821653 used for the review, phone number, street address, zip code, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid