Customer reviews from epson.com
Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Average customer rating
4.2
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
175
4 Stars
57
3 Stars
22
2 Stars
16
1 Star
23
82%of customers recommend this product.
(
220 out of
269)
Customer Reviews for Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Customer Rating
4
Would have given 5 stars but........
on May 3, 2020
Posted by: Nancy707
from Los Alamitos, CA
I just bought this. The plus is the refillable ink. Unfortunately it does not come with an instruction booklet or a You-Tube or link of how to use the scanner. Very confusing and difficult to scan a document especially without a USB to save it to or how to use the Cord. This is my 3rd Workforce and I was hoping to be able to scan with this device. Just spent 3 hours on-line searching for a tutorial. Still have not found it! ugg
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Best inkjet printer I’ve owned
on April 19, 2020
Posted by: ScoobyDoo
from Memphis
This printer was the most expensive inkjet printer I’ve ever bought, but based on the 1st month’s use, I think it’s the best inkjet printer I’ve owned.
Easy to set up and after the 1st couple hundred pages printed, it appears the ink levels have barely changed.
Very happy early returns!
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Customer Rating
2
Very Slow
on April 15, 2020
Posted by: SeanPBGFL
from Palm Beach Gardens, FL
I am printing documents with up to 300 pages and this printer is very slow. The advertised PPM for one sided B&W is 15 PPM, however, I am printing B&W pdf's and it takes roughly 20 seconds/page, which is 3 PPM. I have turned off quiet mode printing and made sure the computer and printer settings are set to high speed. For $400, I would not buy this printer again.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from epson.comBy Bobby D., Epson, April 16, 2020
Hello SeanPBGFL, your Epson ET-3760 includes free lifetime technical support and we're here to help. Epson provides an FAQ to help troubleshoot problems with print speed at www.epson.com/faq/SPT_C11CG20203~faq-00004c6-et3760. If this does resolve the problem, you can reach our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Cannot Scan
on April 10, 2020
Posted by: VARan256
from Virginia
Have had this printer for about 3 months. The document feeder for the scanner no longer works. It jams 90% of the time. Quality of print is average, not high quality.
Printer is okay if used only for average quality letters and such, and you do not need the document feed scanner.
Personally, I wish I had not purchased it.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from epson.comBy Bobby D., Epson, April 13, 2020
Hi VARan256, we value your business and we're here to help. Epson provides useful information to help you troubleshoot most problems with paper feed in the FAQs at www.epson.com/s/SPT_C11CG22201#faq-8796127504460. You can also contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Poor quality ink
on March 29, 2020
Posted by: patmurihy
from Tampa, FL
After just a few months of limited use the printer stopped printing yellow ink. As a result print quality is horrible. The tank shows that it is still three quarters full. Nothing online to help and support too slow.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, March 31, 2020
Hi patmurihy, we're sorry to hear you've encountered issues with the Epson ET-3760. This may be related to clogged nozzles. Epson provides useful tips to help you recover and avoid clogged nozzles in the FAQs at www.epson.com/s/SPT_C11CG20203#faq-8796127537228. If this does not resolve the problem or you'd like to speak to someone from our support team, please call (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. We appreciate your business and we're here to help. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Six minutes to print the TEST PAGE!
on March 21, 2020
Posted by: Disapointed printer
from Maryland
I bought this yesterday, returning it today. It took six minutes to print the test page, and 23 minutes to print one double-sided page. The print quality was extremely poor. Colors were faint (even the black) and images were not sharp.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, March 23, 2020
Dear Valued Customer, we regret to hear you were not satisfied with the Epson ET-3760. Customer feedback is very important to us. We'll ensure your feedback is sent to the appropriate departments to help improve future Epson products. If we can help you with anything else, please call our support team at (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Best no-hassle printer I've ever owned!
on March 4, 2020
Posted by: Drozilla
from San Francisco, CA
Finally - a printer you won't hate.
Sets up and then works effortlessly.
Great-looking print-outs
Refill the ink tanks once every year or two!
Scans directly to your Dropbox
Can be set to operate quietly
Excellent queue management and maintenance user interface
Multi-sheet copier and scanner works every time.
Fairly priced for the performance and features. (Until you factor in the cost of the cartridges you won't be buying. Then it's crazy-inexpensive!)
Does not make cappuccinos. Everything else - YES.
Sets up and then works effortlessly.
Great-looking print-outs
Refill the ink tanks once every year or two!
Scans directly to your Dropbox
Can be set to operate quietly
Excellent queue management and maintenance user interface
Multi-sheet copier and scanner works every time.
Fairly priced for the performance and features. (Until you factor in the cost of the cartridges you won't be buying. Then it's crazy-inexpensive!)
Does not make cappuccinos. Everything else - YES.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Terrible printer
on February 4, 2020
Posted by: Peter P
from Taos, NM
I bought the 3760 January 2020. It felt a bit flimsy, but I can live with that. I like the idea of the EcoTank. However, it is an extraordinarily slow printer, both B&W and color. Scanning a multi-page doc results in each page in a separate document, and it does not scan 2 sided originals. The control panel is separate from the screen which is an inconvenience. I strongly do not recommend this product.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Stephan, Epson, February 5, 2020
Hello Peter P., we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-3760 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance with scanning at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. We’re here to help.
Sincerely, Stephan – The Epson Team.
Sincerely, Stephan – The Epson Team.
Written by a customer while visiting epson.com