Customer reviews from epson.com
Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Average customer rating
4.2
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
175
4 Stars
57
3 Stars
22
2 Stars
16
1 Star
23
82%of customers recommend this product.
(
220 out of
269)
Customer Reviews for Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Customer Rating
3
Scanner doesn't work, unless you buy another program
on November 27, 2020
Posted by: Suzee
from San Diego, Ca
Very frustrating, just set this up to work from home. I only use scanner on occasion, but it will not work unless you buy a program for $9.99 per month..
Quality
3
Value
3
Response from epson.comBy Bobby, Epson, December 1, 2020
Hello Suzee, we're sorry to hear about the issues that you've encountered during the initial setup. Your EcoTank ET-3760 printer includes free technical support for the life of the product. If you've been asked to pay for technical support, please go to www.epson.com/support/fraud to learn how to file a complaint against the company that charged you. Our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great Printer!
on November 18, 2020
Posted by: Roy39
from Irvine, CA
I feel sorry that did not use this ET-3760 Epson Printer sooner, very detailed designs with great useful functions needed!
Great Product!
Great Product!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Over all I like the machine
on November 17, 2020
Posted by: Cam56
from New York
I purchased this about a month ago and setting it up was fairly easy following the instructions. I had a Epson Artisan 725 that I replaced this one with. Loved my Artisan and sorry it stopped printing all of a sudden. I am hoping this machine will do as well. I am still trying to get used to this new machine its a bit of a learning curve. The onscreen options are set up much differently and I kinda liked the old machines better, but I'm sure i will adjust. It prints very well, has a sturdy tray, love that I can lift the lid to copy and scan as well as feed papers in on top for copying.Has a few more features that I haven't tried yet. Unlike my old machine it doesn't have a separate photo tray that i liked. For this one you have to remove the paper . Also doesn't have a separate CD print option or SD cards readers. Although I used the CD printer option, I didn't use the SD card option at all. But overall I like this machine so far. It has the features I want and it works very nicely. Like the ink tanks too. We will see how well they last over time I guess.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Fool me twice
on November 14, 2020
Posted by: Linux Tech Nick
from Chicago, IL
I was surprisingly happy with this printer for the first 4 days.....until I let it do its own firmware upgrade. Now its a paperweight (powers up and thinks its on the network, but nothing can ping, browse, or print to it). HOW do you screw up a firmware upgrade which is supposed to FIX bugs? WHY did I convince myself that Epson was a good alternative to a Brother printer? I'm done being a guinea pig to firmware screwups. Guess I'll just put it back in the box and take it back to the store.
No, I would not recommend this to a friend.
Value
3
Response from epson.comBy Bobby D., Epson, November 16, 2020
Hello Linux Tech Nick, we sincerely apologize for the firmware issues that you had experienced with the EcoTank ET-3760. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Lemon
on November 11, 2020
Posted by: Mosley
from Washington DC
Spent 2.5 hours with a very nice customer support rep but nothing would stop the printer from looping into printing blank pages. Sadly had to return the printer.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, November 13, 2020
Hello Mosley, we apologize for the disappointing experience that had encountered with the EcoTank ET-3760. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Wow, never looking back.
on November 9, 2020
Posted by: Jeffth222
from California
WOW, I only have 3 words: NEVER LOOKING BACK!
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
EcoTank ET-3760 So Far So Good
on November 9, 2020
Posted by: EdwardInEdgewood
from Edgewood, KY
EcoTank ET-3760 So Far So Good. Easy set up. To drain the ink bottles after charging, I had to jiggle them or reset them. On a Mac, I connected the printer to my wireless network using the screen on the printer. Mac couldn’t see printer on the network. Epson install program couldn’t see the printer. Turned the router off for a few seconds, then back on, and the printer was available using system preferences > add printer. Prints look great. Very quick. Happy so far.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great Printer
on November 8, 2020
Posted by: Anonymous
from St Cloud FL
Bought it a week ago and just love how easy to use and the quality
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com