Customer Reviews for Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Customer Rating
2
Poor scan feature and poor management software
on May 11, 2021
Posted by: Juarbe
from Puerto Rico
I purchase printer to save on ink and that cool , but for a $350 + all in one printer the ADF will not scan two side papers. Even the cheap HP with ADF does that. and the Management software is very limited .
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Kevin, Epson, May 11, 2021
Hello Juarbe, we're sorry to hear you were not satisfied with your ET-3760 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Kevin - The Epson Team.
I followed the instructions and it has been working fine for over two months. I am waiting to get some Epson paper delivered here, to see what the print out will look like, the paper I have now sucks up a little more ink than I wan but, it dries very quickly. I have tested everything except for the automatic document feeder, will check that out later - I probably will not have any need for it, but just to make sure it works. I did have two paper jams, but I think it is the fault of the paper I am using, We'll see when the Epson paper gets here.
I bought this a month ago and use it for recipes and printing my bills from online accounts. The only thing that I would change is to print on the reverse side like a book instead of upside down.
Bought this printer about a month ago. I didn’t need anything this big, but it seems most other printers of this style were sold out. Setup is easy (maybe a bit too long though) with step by step instructions. Holds plenty of paper and more than enough ink than I’ll need.
I took 1 star because I feel like there are some considerable flaws for the price of the printer. 1) it prints insanely slow 2) the colors on colored pages are not very bright and it doesn’t appear that adjusting any settings have changed this 3) if you are printing wirelessly from a phone, and are not near the printer to pull out the tray, the papers just shoot out onto the floor if you print more than one page
Great ink usage.. but has some very annoying features
on March 31, 2021
Posted by: Wallstars
from Broken Arrow, OK
I bought this newer model. I formerly had the EPSON WorkForce ET-4550. I thought the printer was going bad but later found out that it was a Microsoft Update that messed with the printing but oh well. LOVE the new ink loading style. LOVE the many selections of photo paper type!!! HATE HATE HATE when I change the paper from letter to print a 4x6 that I have to click through some many screens to make it print. Really liked only having to only hit the up arrow 1 time to make it go. But so far the prints are awesome like the EPSON WorkForce ET-4550.
I would recommend this to a friend!
Quality
4
Value
4
Response from epson.comBy Kevin, Epson, April 1, 2021
Hello Wallstars, we're sorry to hear that you were not satisfied with the Epson ET-3760. Your feedback is important to us, and we'll forward this information to the relevant departments to help improve future driver updates. Additionally, your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you would like additional assistance, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team.
Purchased early March 2021 to replace a struggling expensive All-In-One. Positives: small footprint, less expensive ink (we’ll see, right?), and early on very good quality printing. Blacks are clear, no line breaks and no fading. Full color is near photo quality with no line breaks. Apple iPhone and iPad setup was instantaneous. Cons: PC setup was another issue. New Lenovo laptop took 15-20 minutes and had some quirks. Older Sony Vaio was a nightmare setting up. Installation manual says ink provided is only enough for setup and to be prepared to buy more. Color tanks were 3/4 full after setup so seems to contradict manual. Two additional black cartridges provided so don’t see any immediate need for ink. Small (non-touch) screen is tedious to navigate through, requiring directional toggling for every character entered during setup. Micro buttons (analog not digital) were finicky and although they worked the tactile feedback was different for most of them making me wonder if there will be a failure in my future. Only one paper tray so loading and unloading envelopes is necessary. But that’s why it’s smaller. Warming up and connecting to the network takes 5-7 minutes which is below expectations. The printer is right next to the modem and router. The Epson software was buggy and convoluted during setup and on one pc required a complete removal and reinstall. So early feeling is that it fits our home office needs, but time will tell if the ink tank system makes $ sense.