Customer reviews from epson.com
Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Average customer rating
4.2
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
175
4 Stars
57
3 Stars
22
2 Stars
16
1 Star
23
82%of customers recommend this product.
(
220 out of
269)
Customer Reviews for Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Customer Rating
3
Ok printer
on January 14, 2021
Posted by: Cher20
from Seattle, Wa
Seems to print okay but nothing great about this model. Doesn’t compare to my epson wf 7120 that suddenly died. I tried to find a repair location but have been unsuccessful. I’m disappointed with ET 3760. For the hefty price there isn’t a touch screen and no wide format. Arrowing right, left, up and down and using the ok button is really annoying. Set up was difficult and have yet to get the scanning feature to work right.
No, I would not recommend this to a friend.
Quality
3
Value
5
Response from epson.comBy Bobby, Epson, January 20, 2021
Hello Cher20, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your EcoTank ET-3760 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CG20203. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Awesome Concept, Poor results!
on January 13, 2021
Posted by: Nickname Headache
from Englewood CO
Constant issues with printing errors. If the printer runs out of paper and you put more paper in, it says it's still out of paper. Other times, it has issues with the wifi and it won't print through the wifi. When you reboot the computer, all of a sudden everything you had tried to print previously but had canceled due to the errors starts printing meaning wasted paper and ink.
There is also issues trying to get it to scan to a connected computer at time either through wifi or hard line connection.
Sometimes it works for a month or so and then it glitches again.
While the refillable ink tanks are super easy to refill and the ink last a while. It is not worth all the extra headaches.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Bobby, Epson, January 20, 2021
Dear Valued Customer, thank you for taking the time to share your experience. You mentioned quite a few issues, and we believe they can all be addressed. Your EcoTank ET-3760 includes free technical support for the life of the product. Please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great size, reliable
on January 13, 2021
Posted by: RichK
from Montana
After many years using HP printers, I’ve finally switched to Epson. I really like the Eco Tank concept. So far, after a couple of months, I am pleased with my Epson.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Great printer.
on January 13, 2021
Posted by: Capster
from California
So far, I'm very pleased with the EcoTank ET-3760. The ease of installation and functionality are excellent. My only disappointment is that as an All-in-One it doesn't include FAX capability. I probably wouldn't have bought it if I had noticed that. I guess I assumed that anything called an All-in-One always includes FAX.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
3
No fax
on January 13, 2021
Posted by: Joebob
from MN
I bought my Epson Eco tank 3760 and set it up I plugged my old printer phone line in to the Epson 3760. A few days later we noticed our phone wasn’t working, I checked phones, line connections, modems, and messed around for hours trying to find the problem. After messing with the phone wire connections the phone started working again. But a day later it quit again not knowing where to start looking again my wife suggested unplugging the printer phone line and it fixed the problem. Turns out the new printer has no fax but it does have a place to plug a phone line in that will torpedo your phone service! Thanks Epson you thought of everything!
No, I would not recommend this to a friend.
Quality
2
Value
3
Response from epson.comBy Bobby, Epson, January 20, 2021
Hi Joebob, we appreciate your feedback, and we'll forward this information to the relevant department for review. Your EcoTank ET-3760 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Very Economical Printer
on January 13, 2021
Posted by: Laurellr
from California
I bought this printer for a project I had that involved a huge amount of color copies. It has been heavily used and had performed well.
Initially I had some problems but they were solved by installing the proper drivers. At one point I also had trouble with lines appearing in the printing about 100 pages into the document. I cleaned the print heads frequently for a while and have had little trouble since.
The printing was much slower than I hoped (about 5 pages per minute) but I am printing things with very complicated graphics and layouts. It is plenty fast for traditional documents.
Because of the level of usage I am considering also purchasing an ET-5850. My only concern is that my printing is done in batches...lots and lots at one time with possibly a month or two break when I am traveling. I am concerned about having trouble with the print heads when the machine sits unused.
Initially I had some problems but they were solved by installing the proper drivers. At one point I also had trouble with lines appearing in the printing about 100 pages into the document. I cleaned the print heads frequently for a while and have had little trouble since.
The printing was much slower than I hoped (about 5 pages per minute) but I am printing things with very complicated graphics and layouts. It is plenty fast for traditional documents.
Because of the level of usage I am considering also purchasing an ET-5850. My only concern is that my printing is done in batches...lots and lots at one time with possibly a month or two break when I am traveling. I am concerned about having trouble with the print heads when the machine sits unused.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
So perfect for home use
on January 13, 2021
Posted by: Steve from Miami
from Miami, FL
I was totally fed up with paying $40 per cartridge for my old printer. It seemed it was always running out of ink exactly when I needed to print the most. I visited several stores and did extensive research on line in my search for a new and more economical printer. I eventually chose the Epson - Eco tank ET-3760 and I am so glad I did. This printer is perfect for our family's requirements. It has all the features our family needs and is so economical I regret not throwing out my old printer long ago. The eco tank is inexpensive to fill and mine is still half full after printing several hundred pages. In my opinion, this is the best printer on the market for the price.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Upgrade from Cartridges
on January 13, 2021
Posted by: Oklahoma
from Oklahoma
I purchased this item for my home office, having used an Epson printer with cartridges for the last couple of years. Hands down, so much better. My ink levels have hardly dropped in the same amount of time that I would have been replacing cartridges. It's pretty quick and with the document feeder for the scanner, I have everything I need. So far so good!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com