Customer reviews from epson.com
Epson - ET-3760 All-In-One Cartridge-Free Supertank Printer Refurb - White
Average customer rating
4.2
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
175
4 Stars
57
3 Stars
22
2 Stars
16
1 Star
23
82%of customers recommend this product.
(
220 out of
269)
Customer Reviews for Epson - ET-3760 All-In-One Cartridge-Free Supertank Printer Refurb - White
Customer Rating
1
only works on 2.4GHz
on December 2, 2019
Posted by: Ranch
from memphis tn
most other printers work on both 5 GHz and 2.4. I did not know this limitation before buying and do not recommend this purchase
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
5
"The Epson ET-3760 Makes Quality, Home Printing Doggone Easy
on August 8, 2019
Posted by: HappyHappa
from Sacramento, CA
"The Epson ET-3760 Makes Quality, Home Printing Doggone Easy!" - Boulder, The Photo Lab (Pictured)
The Epson ET-3760 has changed the way that I think about home printers. With its compact, sleek and modern design, the Epson ET-3760 looks amazing in my home office while producing quality prints that look just as good as those that used to cost me a pretty penny to order from my local print center! The 4800 x 1200 dpi print resolution ensures that everything that I print is crisp, sharp and perfect every time! I put it to the ultimate test by printing a collage comprised of 2000 pictures from family trips over the past few years that come together to form my favorite picture of our "Photo Lab", Boulder, on a dock overlooking the lake. The results were frame-worthy! I was blown away by the vividness of the colors, the sharpness of the lines and all of the detail that the Epson ET-3760 was able to squeeze into each itty-bitty picture! In person, you can still see freckles on people's faces, all within a picture less than a quarter of the size of a Tic-Tac! I've included a picture of the print with this review, but in all honesty, my little phone camera doesn't do this print justice! In person, it is beautiful with quality way beyond what I thought was possible from a home printer! I'll never use another brand's printer, again! When I think about superior print quality, I've always thought that laser jet printers are a step above a typical "home-office" ink jet printer; as an avid crafter, this has always been disappointing to me as the paper that I often use is designed exclusively for ink jet printers. The Epson ET-3760 has proven my assumptions about ink jet print quality to be absolutely false. This printer, dare I say, is superior to my office laser-jet printer in terms of print clarity and sharpness. I recently hosted a few baby showers with "build your own onsie" bars. I created designs and printed them via the Epson ET-3760 on iron on transfer paper that the shower guests could then use personalize an outfit for the baby. With transfer paper, the quality of the initial print is absolutely crucial! If the ink isn't laid evenly, densely, richly and perfectly during the initial print, the finished product is often patchy and unsightly. Additionally, if the printer runs too hot during the initial print, the design (which is intended to transfer via the heat from an iron) seals to the peel-off backing, omitting those portions of the design from the finished product, and causing tearing to the transfer that makes it peel up later. I put the Epson ET-3760 to work by printing over 200 designs on this expensive transfer paper, praying for the best as I only had exactly the right number of onsies per guest- there was absolutely no room for error! The results were very happy guests and perfectly transferred, personalized designs to celebrate the coming little ones! The Epson ET-3760 is now the most valuable tool in my crafting arsenal!
Out of the box, the Epson ET-3760's set up could not be more simple! It is honestly as easy as "plug-and-play." Epson's power cord seems to be a little bit longer than some of its competitors, giving me more freedom to plug it in where I want it instead of being so restrictively tethered so close to my available power outlet. After plugging it in, I decided to head over to YouTube where Epson America has generously posted a step-by-step setup guide. It took no time at all to install the software on my computer, set the printer up to my wireless network and to connect my devices! The 2.5" LCD touchscreen on the front of the printer is surprisingly bright, sharp and clear- it was easy to see even though I was setting it up at night in a low-light setting. Next came filling the ink tanks. I LOVE Epson's revolutionary tankless ink design! No longer do I need to desperately shake printer cartridges hoping to squeeze just a little more ink out of a cartridge that seems to dry up faster than I can use it! The tankless design ensures that I get to use every last drop of ink- and with the easy to view ink reservoir on the front panel of the printer, I'm never left guessing as to whether or not I have enough ink to complete a project! The sheer volume of ink provided out of the box (2 years worth), and the fact that the ink tanks are truly super-sized means that the Epson ET-3760 is both easy on my wallet and on our environment. Additionally, Epson has a wonderful recycling program for those empty ink bottles- talk about eco-friendly! My initial fears about spilling ink all over my office carpet were quickly quelled by the fact that the ink bottle has a slot that lines up perfectly with the ink reservoir and ensures that every last drop of that precious ink gets added to the ink tank without any wasting or spilling! Plus, the ink flow stops automatically when it reaches the max fill line, so there is no need to babysit it during set up! One of my favorite features is the wireless print capability! I can easily print night or day from my phone, tablet or laptop- and even easier- via voice commands from my Google Home and Amazon Alexa speakers! This is particularly useful when I'm in the kitchen cooking and remember something that I just know I'll forget to print later. I simply say "Hey Google, Ask Epson Printer to Print _____," and it immediately goes to work without me ever needing to put down my whisk! Now that is innovation that truly takes the cake! I also appreciate that this Epson printer prints double-sided as it saves paper, space and time! Its just one more way in which Epson is looking after my money and our environment! Another feature of the Epson ET-3760 that I cannot live without is the 30-page document feeder for scanning and copying! This is a feature that I thought was only available on those office laser-jet printers that take up an entire room. Never would I have thought that this kind of technology would be available in something that fits so compactly in my own home office. I definitely put the copier and scanner to the test when I volunteered to digitize a bunch of pictures from old family photo albums. I was dreading the task, but the Auto Document Feeder made it easy to accomplish without needing to babysit it or scan the photos one-by-one on the scanning bed. I saved a substantial amount of time and the scans turned out simply beautiful! Copying is a breeze as well, particularly due to the addition of the document feeder. I'll never pay a print center to make copies, again, thanks to the Epson ET-3760!
Overall, I am an Epson fan for life and highly recommend the Epson ET- 3760 to my family and friends! From the wallet and eco-friendly, cartridge free ink design -- to the wireless, voice-activated capabilities -- to the quick and efficient 30-page auto document feeder for scanning and copying, this home-office super machine has implemented technological innovations that have exceeded my wildest imagination! The vivid, true-to-color, sharp and crisp print quality are second to none and ensures that every project- whether its text or photo/image based, looks like it has come straight out of a professional print center! To quote Boulder, The Photo Lab: "The Epson ET-3760 Makes Quality, Home Printing Doggone Easy!" “This is a review for the Epson EcoTank ET-3760 All-In-One SuperTank Printer that I received free of charge to do a beta test and review.”
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Poor quality ink
on March 29, 2020
Posted by: patmurihy
from Tampa, FL
After just a few months of limited use the printer stopped printing yellow ink. As a result print quality is horrible. The tank shows that it is still three quarters full. Nothing online to help and support too slow.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, March 31, 2020
Hi patmurihy, we're sorry to hear you've encountered issues with the Epson ET-3760. This may be related to clogged nozzles. Epson provides useful tips to help you recover and avoid clogged nozzles in the FAQs at www.epson.com/s/SPT_C11CG20203#faq-8796127537228. If this does not resolve the problem or you'd like to speak to someone from our support team, please call (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. We appreciate your business and we're here to help. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Cannot Scan
on April 10, 2020
Posted by: VARan256
from Virginia
Have had this printer for about 3 months. The document feeder for the scanner no longer works. It jams 90% of the time. Quality of print is average, not high quality.
Printer is okay if used only for average quality letters and such, and you do not need the document feed scanner.
Personally, I wish I had not purchased it.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from epson.comBy Bobby D., Epson, April 13, 2020
Hi VARan256, we value your business and we're here to help. Epson provides useful information to help you troubleshoot most problems with paper feed in the FAQs at www.epson.com/s/SPT_C11CG22201#faq-8796127504460. You can also contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Duplexing Feature
on January 18, 2021
Posted by: JustMe56
from SouthCarolina
I welcomed the tanks verses cartridges. I recently bought this printer and discovered today that duplexing is a manual process. Navigating the menu is not user-friendly. For the price of this printer and features of its competitor, it is very disappointing. I will returning it to the store for a refund and buying a HP printer.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Bobby, Epson, January 21, 2021
Hi JustMe56, we're sorry to hear you were not satisfied with the EcoTank ET-3760 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Trash
on May 14, 2021
Posted by: Shaq your printer stinks
from Montana
The only reason I rated it 1 star is because I had to. I'd rate it -5 if I could. Who cares that it practically never runs out of ink if the rest of the printer is a piece of garbage. If all you ever do is print paper, fine. Forget about it if you have to do anything else with it and it is not user friendly whatsoever. If I could throw this thing off a cliff before taking it back to the store, I would.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Kevin, Epson, May 19, 2021
Hello, we're sorry to hear about the issues that you've encountered. Your ET-3760 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If we can help you with troubleshooting issues with wireless network connectivity or anything else, our Advanced Support Team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Kevin - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Would have given 5 stars but........
on May 3, 2020
Posted by: Nancy707
from Los Alamitos, CA
I just bought this. The plus is the refillable ink. Unfortunately it does not come with an instruction booklet or a You-Tube or link of how to use the scanner. Very confusing and difficult to scan a document especially without a USB to save it to or how to use the Cord. This is my 3rd Workforce and I was hoping to be able to scan with this device. Just spent 3 hours on-line searching for a tutorial. Still have not found it! ugg
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Six minutes to print the TEST PAGE!
on March 21, 2020
Posted by: Disapointed printer
from Maryland
I bought this yesterday, returning it today. It took six minutes to print the test page, and 23 minutes to print one double-sided page. The print quality was extremely poor. Colors were faint (even the black) and images were not sharp.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, March 23, 2020
Dear Valued Customer, we regret to hear you were not satisfied with the Epson ET-3760. Customer feedback is very important to us. We'll ensure your feedback is sent to the appropriate departments to help improve future Epson products. If we can help you with anything else, please call our support team at (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com