Customer reviews from epson.com
Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Average customer rating
4.2
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
175
4 Stars
57
3 Stars
22
2 Stars
16
1 Star
23
82%of customers recommend this product.
(
220 out of
269)
Customer Reviews for Epson - Refurbished Good - ET-3760 All-In-One Cartridge-Free Supertank Printer - White
Customer Rating
1
Should be a great printer if I can ever get it to work
on March 8, 2021
Posted by: Maurice69
from Colorado Springs Colorado
This is my 3rd epson printer over last 20 years. I have NEVER had the problems that I have with this printer. Last epson was a WF845 that I used for almost 11 years at home, so not printing or scanning 500 pages a day. But never had any problems until the rollers started sticking and causing paper jams and scanner taking 1 hour to scan what use to take 3 minutes. So thought that I would try an ecotank. BIG MISTAKE, no longer does epson include a software disk so as to install on several devices, now you have to download it from the support section. NO ISSUES until you try to scan. You have to go to the Windows store to be able to download scanner software. WHY???????. As I do not have windows store on my computer, how do I download scanner software??? Main reason for purchasing this model. If all I needed to do was print, I would have bought a less expensive model. Will try contacting support and if not resolved will be returning to store.
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from epson.comBy Bobby, Epson, March 9, 2021
Hello Maurice69, we apologize for the frustrating experience that you've encountered. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll pass along this information to the relevant department for review. Additionally, your EcoTank ET-3760 is backed by a 1-year Limited Warranty and includes free lifetime tech support. If we can help you with troubleshooting problems with Epson software installation or address other issues, our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Kind Regard, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
easy to set up and operate
on March 7, 2021
Posted by: kansas boy
from overland park
prints and scans easily. compact size. much happier than with last 2 HP models
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Best printer I ever own.
on March 7, 2021
Posted by: Todtedbe
from San Diego
This printer doesn’t use ink cartridges so it will save a tons of money. Very happy with it. Print great!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Set up was easy!
on March 3, 2021
Posted by: Tom427
from Portland OR
We got it home and in no time we were able to print from our iPhones and laptop!
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great features
on March 3, 2021
Posted by: Dotman
from Elgin,il
Best of all love the lower cost of the inks. This printer replacing a original Kodak printer. Has all the features i needed and it prints great.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Very nice printer
on March 1, 2021
Posted by: Yup99
from FLORIDA
Very easy to use.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Great machine. Even looks great
on March 1, 2021
Posted by: John Wesly
from Medford Oregon
Make sure you can install. Tech support is India. I and a friend spent most of the 45 minute conversation asking the lady to repeat instructions.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Cheap Ink; Good Support
on March 1, 2021
Posted by: shrinks15
from Portland, OR
Ink lasts a very long time and it's cheap to refill the cartridges--a combo pack of all four colors is less than a single black HP cartridge. Epson includes enough ink to completely fill all reservoirs (not just a starter pack like other printers) so you're good to go for a long time from day one. Our printer had a cracked scanner glass and Epson replaced the entire printer, and paid shipping both ways. The only complaint is the replacement was refurbished, but is operating perfectly (so far). Excellent print quality. No touch screen so it's a little cumbersome to navigate the menu screen using the arrows, but a small price to pay. More expensive to buy but will clearly save money with ink refills.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com