Customer reviews from Nokia.com/phones
Nokia - XR20 5G 128GB (Unlocked) - Granite
Average customer rating
4.1
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
123
4 Stars
52
3 Stars
22
2 Stars
9
1 Star
18
84%of customers recommend this product.
(
176 out of
209)
Customer Reviews for Nokia - XR20 5G 128GB (Unlocked) - Granite
Posted by: Darkstar
Frequency of use:Daily
Verified Purchase:Yes
Advanced features on a solid device without the cost seems to me to be a winning strategy.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Nokia Mobile, July 17, 2022
Thanks for the wonderful words!
Written by a customer while visiting Nokia.com/phones
Posted by: Lord Heisinger
Frequency of use:Daily
Verified Purchase:Yes
Nokia is known for the superior quality and this one does not disappoint. I love the dual sim function. You can have 2 sim cards or 1 sim card and 1 micro sd card. The only thing I would change is I would make it 2 sim cards and 1 micro card like the previous models, like the 7.2. I love this phone!
I would recommend this to a friend!
Response from Nokia.com/phonesBy Nokia Mobile, August 1, 2022
Thanks for sharing your feedback. We're glad to hear the phone lived up to your expectations!
Written by a customer while visiting Nokia.com/phones
Posted by: LizO
Frequency of use:Daily
Verified Purchase:Yes
I was really looking forward to my new Nokia
I love the idea of no extra apps, its 2 Sim cards for travel, using Google photos to save space, the FM radio feature, the rugged look, the blue color, the lanyard slot, the camera, the OS and the fact that it was Finland's Nokia; my first cellphone brand in the 90's. So sad it failed after almost 2 weeks. It would not start. I was really looking forward to my new Nokia XR20. Even ordered an original vintage Nokia phone carry leather strap online! I had used it the night before trying to fix backup issues with Google Drive. I was surprised it got fried, but blessed I guess; the 15-day return warranty ended the next day. Might get one in the future if that issue gets fixed. An awesome phone otherwise.
I love the idea of no extra apps, its 2 Sim cards for travel, using Google photos to save space, the FM radio feature, the rugged look, the blue color, the lanyard slot, the camera, the OS and the fact that it was Finland's Nokia; my first cellphone brand in the 90's. So sad it failed after almost 2 weeks. It would not start. I was really looking forward to my new Nokia XR20. Even ordered an original vintage Nokia phone carry leather strap online! I had used it the night before trying to fix backup issues with Google Drive. I was surprised it got fried, but blessed I guess; the 15-day return warranty ended the next day. Might get one in the future if that issue gets fixed. An awesome phone otherwise.
No, I would not recommend this to a friend.
Response from Nokia.com/phonesBy Nokia Mobile, August 10, 2022
We're sorry to hear you had trouble with the handset. We are always looking to improve our products and thank you for taking the time out to write us a review. Our phones are built with durability and affordability in mind so we regret to hear that you had a return it. Please check out our other products that might be better suited to your needs.
Written by a customer while visiting Nokia.com/phones
Customer Rating
4
Great rugged Android phone with a couple quirks
on August 5, 2022
Posted by: Tyler
Frequency of use:Daily
Verified Purchase:Yes
I love the no-nonsense version of Android (the splash screen when turning the phone on says AndroidOne, but it's not advertised as such nor listed on the AndroidOne model list), the rugged form factor (especially the lightly textured back and metallic side plates), and I'm really growing to like the fingerprint reader built in to the power button! After a couple of weeks of use, drawbacks for me are the Google Assistant button (I just wish I could reprogram it, or at least add an additional function when held down. It's the easiest button to accidentally press, by far), the screen auto-brightness gets confused in low light (I'm hopeful this one can be fixed with an update), and the screen size is just a quarter- to a half-inch too large for my preference, but that's the way phones are going these days. The phone has some heft and a bit of a black border around the screen (price of ruggedness, I suppose - I personally like the black border). Great speeds on T-Mobile, plenty of storage space, NFC, good camera, good wireless charging - overall I am looking forward to using this phone for years to come.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Nokia Mobile, August 10, 2022
Thanks for taking the time to share your thoughts with us. We're happy to hear you're loving your new phone!
Written by a customer while visiting Nokia.com/phones
Customer Rating
2
Watch out for the Red Button
on September 2, 2022
Posted by: Nokia
Frequency of use:Daily
My son bought me the Nokia phone because it was noted as the best protected phone in case a person dropped it. So I started using it as I always do putting it in my pocket, not knowing that the top red button calls 911. So far I've called 911 four times by accident. My son has now reprogrammed the red button to turn on the flashlight instead of calling 911.
No, I would not recommend this to a friend.
Written by a customer while visiting Nokia.com/phones
Customer Rating
3
Hate googles helpful stuff
on September 2, 2022
Posted by: Matthew
Frequency of use:Daily
Good phone spoiled by a button for ok Google on side, google maps freezing phone, interaction with Spotify that cant seem to disable. I understand google wanting to make a phone nice and safe for driving, but created a big steaming mess in exchange. Some of us still us a phone for calls, maps, emails, photos, run businesses from, everytime a layer of complication comes out, you can turn some stuff off, then you have to take some rubbish in settings to get something you really need. Wish phone engineers would spend more time on giving us the tools to turn off stuff, for example woke up this morning and my phone was doing cc subtitles on a video automatically, if I want I I should be able to turn it on, not have something forced on me then have to turn it off.
Google services putting the phone in do not disturb in driving mode is the biggest pain in the but, sorted now, but why should i.
Nokia you sold your sole on this phone
I sell tech for a living.
No, I would not recommend this to a friend.
Written by a customer while visiting Nokia.com/phones
Customer Rating
5
Perfect workhorse
on September 5, 2022
Posted by: Heavy user
Frequency of use:Daily
Large memory, good battery and solid frame and screen make a perfect combination for a phone that is all the time with you, both when working and on your free time. No need for extra protection cover makes it quite slim and quickly ready for any tasks. I like the color too.
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
5
No Bloatware
on September 5, 2022
Posted by: Kenny_b
Frequency of use:Daily
This has been the best phone I've owned so far. Had an LG V40 ThinQ before and that was great, but this Nokia XR20 takes the cake. No unnecessary stuff. Just a pure Google Android experience. Can't wait for the next generation with new camera and capabilities. Will keep this phone regardless, free updates for another year or so at least :)
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones