Customer reviews from Nokia.com/phones
Nokia - XR20 5G 128GB (Unlocked) - Granite
Average customer rating
4.1 out of 5
4.1
(224 Reviews)
Open Ratings Snapshot
Rating breakdown 224 reviews
5 Stars
123
4 Stars
52
3 Stars
22
2 Stars
9
1 Star
18
84%of customers recommend this product. 
(
176 out of 209
)
Best Buy Privacy Policy
Customer Reviews for Nokia - XR20 5G 128GB (Unlocked) - Granite
Customer Rating
5 out of 5
5
Nokia is once again Reliable
on December 18, 2021
Posted by: whiterose727
Frequency of use:Daily
Verified Purchase:Yes
Amazing phone, great bang for buck. Might not have the most incredible specs, but that is in exchange for a very reliable phone.
Pros: Fast and smooth, battery life is great, screen color is nice. Warranty and updates for years (amazing support), durable and waterproof. Wireless charging is a nice touch, as well as preserving the headphone jack.
Cons: Uncustomizable Google Assistant button that opens at random if it's bumped. Emergency button is interesting but also prone to getting pushed if in your pocket. Power button is touchy too, had to turn off the camera shortcut because it keeps thinking I pressed twice.
Otherwise, still getting used to the phone so we will see how it goes! Last phone I had was Nokia 6.1 so I have high hopes
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
More of a phone than reviews and price reflect.
on December 19, 2021
Posted by: woodensboy
Frequency of use:Daily
Verified Purchase:Yes
Formidable, indestructible and fast!
Loaded with the latest AndroidOne version of Android 11 makes this lean machine ready to take on anything you can throw at it.
Adding a 512GB memory card allows me to download maps to use off line, store my downloads, photos and videos leaving my OS uncluttered and light weight.
This is the Swiss Army Knife of phones that does everything I need and more!
It's a beast no doubt it but it doesn't look like one.
Camera is surprisingly good and the audio volume is perfect for an old rock & roll drummer with tinnitus...lol
Check out the specs, lengthy warranty, support and updates, it blows the competition out of the proverbial water!
I love this phone and you will too,
Thanks Nokia, this one is out of the park!
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
Excellent product from Nokia
on January 6, 2022
Posted by: agelt
Frequency of use:Daily
Verified Purchase:Yes
Great phone. Rugged with stylish design and look. Fast charging is a great feature as well as wireless charging.
I would recommend this to a friend!
Response from Nokia.com/phonesBy CommunityJanuary 29, 2022
Thanks for the wonderful words! We're thrilled to hear you're enjoying it.
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
Overall great phone
on January 17, 2022
Posted by: litw
Frequency of use:Daily
Verified Purchase:Yes
This is a solid 5G phone. I could get to 290 Mbps using mint mobile at home. 4G service is also faster than my old Nokia 8 phone. It is fast enough for run all my apps.
Pro:
Good build, water and drop resistance
Camera has cinema mode, record H-log, could do color grading
Wireless charging
Dual sim
Good battery life; I get about 50% at end of day
Headphone jack
Accessory attachment loop for wrist strap
Good fingerprint reader
Customizable button
Android one interface
Con:
Kind of big and heavy
Google button is too easy to accidentally pressed
I would recommend this to a friend!
Response from Nokia.com/phonesBy CommunityJanuary 20, 2022
We are always looking to improve our products. Thank you for taking the time out to write a helpful review.
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
The phone I've been looking for.
on January 27, 2022
Posted by: David H
Frequency of use:Daily
Verified Purchase:Yes
This is the best phone I have ever had. Excellent form and function. Between the quality of the product and the warranties from Nokia, they have certainly earned a loyal customer here. If you are looking for a good quality durable phone then look no further.
I would recommend this to a friend!
Response from Nokia.com/phonesBy CommunityJanuary 28, 2022
We are thrilled you love your new XR20!
Written by a customer while visiting Nokia.com/phones
Customer Rating
2 out of 5
2
Meh
on February 18, 2022
Posted by: Badmadadam
Frequency of use:Daily
Verified Purchase:Yes
Fingerprint buttons is too sensitive. The phones screen is constantly on in your pocket because the button gets pushed. This causes excessive battery drain as the unlock keypad gets pushed in your pocket, trying to repeatedly unlock it's self.
No, I would not recommend this to a friend.
Response from Nokia.com/phonesBy CommunityMarch 22, 2022
Thank you for sharing your thoughts. Customer feedback always helps us innovate and serve better. Kindly check out our new phones at http://nokia.com/phones which can meet your requirements. You can also share your ideas and suggestions here: https://community.phones.nokia.com/categories/ideas. If the issue you are currently facing with the Nokia XR20 continues to persist, please reach out to our team who will be more than happy to help. www.nokia.com/phones/support
Written by a customer while visiting Nokia.com/phones
Customer Rating
3 out of 5
3
Great for durability sucks for calls
on February 25, 2022
Posted by: Fl guy
Frequency of use:Daily
Verified Purchase:Yes
Calls clearly sucks, navigation great, durability amazing, size amazing, sound volumes high and clear
No, I would not recommend this to a friend.
Response from Nokia.com/phonesBy CommunityMarch 22, 2022
Thank you for sharing your thoughts. We are sorry to hear the Nokia XR20 didn't meet your expectations. Customer feedback always helps us innovate and serve better. Kindly check out our new phones at http://nokia.com/phones which can meet your requirements. You can also share your ideas and suggestions here: https://community.phones.nokia.com/categories/ideas
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
Good choice for those who are on budget.
on March 7, 2022
Posted by: Katya
Frequency of use:Daily
Verified Purchase:Yes
I was not sure about going from iPhone to Nokia but the price of the latter won. So far I did not regret the decision. I am enjoying my Nokia and especially the fact that I paid for it four times less than I would for iphone.
I would recommend this to a friend!
Response from Nokia.com/phonesBy CommunityMarch 22, 2022
Thanks for the kind words! Don't forget to register for updates and future announcements at Nokia.com/phones.
Written by a customer while visiting Nokia.com/phones
Showing 33-40 of 224 results 
<< 1 ... 3 4 5 6 7 ... 28 >>