Customer reviews from Nokia.com/phones
Nokia - XR20 5G 128GB (Unlocked) - Granite
Average customer rating
4.1 out of 5
4.1
(224 Reviews)
Open Ratings Snapshot
Rating breakdown 224 reviews
5 Stars
123
4 Stars
52
3 Stars
22
2 Stars
9
1 Star
18
84%of customers recommend this product. 
(
176 out of 209
)
Best Buy Privacy Policy
Customer Reviews for Nokia - XR20 5G 128GB (Unlocked) - Granite
Customer Rating
5 out of 5
5
Happy
on August 22, 2022
Posted by: Tress
Frequency of use:Daily
Verified Purchase:Yes
So far I'm happy the battery is good the screen is great so far I'm really happy I've only had a couple weeks so we'll see how it holds up
I would recommend this to a friend!
Response from Nokia.com/phonesBy Nokia MobileAugust 26, 2022
Thanks for the wonderful review!
Written by a customer while visiting Nokia.com/phones
Customer Rating
4 out of 5
4
Otherwise it pretty great
on August 30, 2022
Posted by: Rich
Frequency of use:Daily
Verified Purchase:Yes
It silly but the phone is just long enough to press into me when I'm sitting down with my phone in my pocket after a while it can get painfull
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
this phone will last
on August 31, 2022
Posted by: Marten
Frequency of use:Daily
Verified Purchase:Yes
Beautiful and robust design, excellent usability. For me, dual SIM is a great plus.
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
Great phone, Nokia genuine
on September 2, 2022
Posted by: Cory71
Frequency of use:Daily
I bought it two months ago and I am very happy about battery performances and generally about phone quality. I do a daily professional use of it. Top!!
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
5 out of 5
5
I really love this phone!
on September 2, 2022
Posted by: Lynn
Frequency of use:Daily
At first I thought it was very big and very heavy, but I quickly became accustomed to that. I had to learn some navigational things and shortcuts on it as they were very different from my Samsung overall, I really like the phone. I've had it for almost a year and it looks brand new, no problems at all. The T Mobile tech that helped me with my new plan thought it was cool.
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
4 out of 5
4
Solid so far. Thanks Nokia!
on September 2, 2022
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Seems like a solid device. Thank you Nokia for making a modern phone with dual sim + headphone port! Plus FM radio! Wow! That said I don't love the fingerprint scanner on the side, it's way too sensitive. However, I am learning to work around it. Phone is on the larger size. They should offer a similar model but smaller size.
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
3 out of 5
3
Sturdy but sometimes just takes time to open apps
on September 2, 2022
Posted by: G-XR20
Frequency of use:Daily
I liked the phone at first everything seemed to work perfectly AND I LOVED IT...but now it seems to "stall" when opening messages or apps (i.e. Outlook, Ring, Nest a few others as well). I'll click on the icon and the apps will start to open then it stalls and I have to wait. I even get close or wait suggestions. I've never had that happen with my other recent phones.
I would recommend this to a friend!
Written by a customer while visiting Nokia.com/phones
Customer Rating
3 out of 5
3
Won't work with US mobile services
on September 2, 2022
Posted by: Joeyndlovu
This has been reported several times US based mobile service providers require mobile device manufacturers to get their devices certified with them and Nokia or HMD Global do not seem interested in doing this. So I have three 5G nokia devices that I can't use
Written by a customer while visiting Nokia.com/phones
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