Customer reviews from Nokia.com/phones
Nokia - XR20 5G 128GB (Unlocked) - Granite
Average customer rating
4.1
(224 Reviews)
Rating breakdown 224 reviews
5 Stars
123
4 Stars
52
3 Stars
22
2 Stars
9
1 Star
18
84%of customers recommend this product.
(
176 out of
209)
Customer Reviews for Nokia - XR20 5G 128GB (Unlocked) - Granite
Customer Rating
3
I love the phone but am excited to see XR30 compac
on February 20, 2022
Posted by: Omar
Frequency of use:Daily
Verified Purchase:Yes
Can Nokia make this phone fully unlock to all carriers, I can't use my phone with Xfinity mobile.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Community, March 22, 2022
Thanks for taking the time to share your suggestion. We welcome feedback as it helps us serve you better products. Don't forget to register for updates and future announcements at Nokia.com/phones
Written by a customer while visiting Nokia.com/phones
Posted by: Shayne
Frequency of use:Daily
Verified Purchase:Yes
Nokia XR20 is a Very good phone. Only problem is the big Google button @ the side. It's Very easy to accidentally touch that button. Can be annoying.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Community, March 22, 2022
Thanks for the feedback and the wonderful words!
Written by a customer while visiting Nokia.com/phones
Posted by: Kim H
Frequency of use:Daily
Verified Purchase:Yes
I have had many Nokia phones, including many of the N Series. I am happy to get another Nokia again and knew right away that this is another great phone.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Community, March 22, 2022
Thanks for continuing to support us.
Written by a customer while visiting Nokia.com/phones
Posted by: Lone
Frequency of use:Daily
Verified Purchase:Yes
I waited so long to decide should I buy or not but I'm very disappointed with the performance. It's just keep restarting and battery drains much faster
No, I would not recommend this to a friend.
Response from Nokia.com/phonesBy Community, March 22, 2022
Hi, we are disheartened to hear that your experience with the Nokia XR20 was less than satisfactory. Our products are built with durability and affordability in mind. We would like to learn more about your experience. If you don't mind, please give us a call at +1-833-766-5420 anytime between 10 AM and 7 PM CST at your earliest convenience.
Written by a customer while visiting Nokia.com/phones
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
great phone , smooth operating, great battery life and elegant
I would recommend this to a friend!
Response from Nokia.com/phonesBy Community, March 22, 2022
Thanks for the kind words!
Written by a customer while visiting Nokia.com/phones
Posted by: Wes .
Frequency of use:Daily
Verified Purchase:Yes
The phone has a Google button on the side that is super annoying. It's in a terrible spot. There is a, somewhat recessed, button on the top. If a Google button is mandatory, it should be more like that.
Also, I've found that the fingerprint sensor on the side really isn't as favorable for me as it was on the back of my 6.1.
Other than that, seems like a really nice phone.
Also, I've found that the fingerprint sensor on the side really isn't as favorable for me as it was on the back of my 6.1.
Other than that, seems like a really nice phone.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Community, March 22, 2022
Thanks for taking the time to write us a review and provide feedback. Sorry to hear you are having trouble with the fingerprint sensor and the placement of the Google button. We appreciate feedback like yours as it helps improve our current line of products for our customers.
Written by a customer while visiting Nokia.com/phones
Posted by: Jerrylh
Frequency of use:Daily
Verified Purchase:Yes
Great job on the device and great pictures as well.
I would recommend this to a friend!
Response from Nokia.com/phonesBy Community, March 14, 2022
Thanks for the wonderful words!
Written by a customer while visiting Nokia.com/phones
Posted by: Mike D.
Frequency of use:Daily
Verified Purchase:Yes
Solid basic pone with one annoyance. The fingerprint sensor is badly placed. I have tried to get used to it, but after 3 weeks, am still having trouble activating it when I want to and accidently activating it when I don't. Should be on the back like most others.
The Android One interface is VERY basic. Coming to Nokia from another major brand, it feels "unfinished." Could be a plus or a minus. Lots of room for customization, but I had to relearn all of my gestures.
Response from Nokia.com/phonesBy Community, March 22, 2022
Thanks for taking the time to share feedback and thoughts about your experience with the Nokia XR20. It helps us improve our products and provide you a better experience next time around.
Written by a customer while visiting Nokia.com/phones