Customer reviews from zagg
ZAGG - Gear4 Crystal Palace Case for Apple iPhone 13 Pro - Clear
Average customer rating
4.1
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
218
4 Stars
69
3 Stars
30
2 Stars
21
1 Star
36
93%of customers recommend this product.
(
28 out of
30)
Customer Reviews for ZAGG - Gear4 Crystal Palace Case for Apple iPhone 13 Pro - Clear
Customer Rating
1
DONT GET THE CRYSTAL CASE
on September 23, 2020
Posted by: Anonymous
I’m sooo disappointed in this phone case. I didn’t even have it a week and all the coating for the crystal/iridescence started scratching off and it looks so dumb. I haven’t dropped my phone since having the case and have no idea what caused the large scratches.
Response from zaggBy Isaac Chyon, September 24, 2020
Hi Sara. We will warrant your Gear4 case against wear and damage during the lifetime of your current device. We're sorry for your experience here, but we're happy to help make it right. Give us a call at 800-700-9244 or reach out to our [Customer Support Team](https://support.zagg.com/hc/en-us/articles/214878637-Email-Customer-Care). Thanks!
Written by a customer while visiting zagg
Customer Rating
5
I like this
on September 12, 2020
Posted by: Anonymous
Iridescent emitting many colors and comfortable to hold
Written by a customer while visiting zagg
Customer Rating
5
Crystal phone case
on September 3, 2020
Posted by: Anonymous
It’s a pretty clear, sturdy and brings out my red phone.. great quality and worth the price!
Written by a customer while visiting zagg
Customer Rating
2
Iridescent Phone Case
on July 18, 2020
Posted by: Harrison G.
After having the case on my phone for ~3 weeks the iridescent coloring has completely worn off all edges, and the main body of the case is scratched and losing the iridescence.
Response from zaggBy Anne Teti, July 22, 2020
We’re sorry to hear that you had this experience with us, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
1
Beautiful, but did not protect phone
on August 12, 2020
Posted by: Anonymous
This case is beautiful and shows off the beautiful color of my phone. But it's VERY slippery and I dropped it as usual last week, and my screen protector is now severely cracked less than a week after putting it on and installing this beautiful case. Ugh. I need grippers and a thick bumper. I thought this "drop test" meant a good bumper, but no. If you drop your phone, do not get this case.
Written by a customer while visiting zagg
Customer Rating
2
disappointing
on September 15, 2020
Posted by: Ellie D.
After only a couple weeks the case has scratches already, and it does not look as good as I would like. Also, the finish is quite slippery, so there is not the anti-slip quality that is important. It does at least seem to protect the phone, so I guess there's that.
Response from zaggBy Isaac Chyon, September 17, 2020
Hi Ellie. We will warrant your Gear4 case against wear and damage during the lifetime of your current device. We're sorry for your experience here, but we're happy to help make it right. Give us a call at 800-700-9244 or reach out to our [Customer Support Team](https://support.zagg.com/hc/en-us/articles/214878637-Email-Customer-Care). Thanks!
Written by a customer while visiting zagg
Customer Rating
3
Pretty but maybe not practical
on September 3, 2020
Posted by: Carmen W.
I've had the case maybe month and I'm noticing ugly scratches on the case. If you are willing to take great care not to scratch it it looks really nice. It must scratch pretty easily since I'm not the rough type when it comes to the care of my phone.
Written by a customer while visiting zagg
Customer Rating
5
Smooth Look
on November 3, 2020
Posted by: Lewis F.
Just purchased IPhone 12 added new case love the look and durability
Written by a customer while visiting zagg