Customer reviews from zagg
ZAGG - Gear4 Crystal Palace Case for Apple iPhone 13 Pro - Clear
Average customer rating
4.1
(370 Reviews)
Rating breakdown 370 reviews
5 Stars
216
4 Stars
69
3 Stars
29
2 Stars
21
1 Star
35
100%of customers recommend this product.
(
26 out of
26)
Customer Reviews for ZAGG - Gear4 Crystal Palace Case for Apple iPhone 13 Pro - Clear
Customer Rating
1
Frustrated! 2 different cases same issue
on June 27, 2020
Posted by: Laszlo P.
The buttons on the side for volume up & down are very hard to push, you have to use two hands to press for volume buttons. So I called the company they sent me a new one and that one as well has the same issue. Very hard to press, it’s like the buttons don’t line up with the true buttons of the phone or the cases plastic buttons are so high the true button of the phone is so low to connect. The lock button is perfect just not those 2 volume ones. Discouraging! Not made correctly!
Written by a customer while visiting zagg
Customer Rating
5
Gear4 phonecases are the best!
on March 1, 2021
Posted by: Cathy J.
It's my 2nd case from this brand and I like it even better than the first. Not only does it feel and look solid but it does it without being clunky. My new phone is on the heavy side but fortunately, the Crystal Palace case doesn't add significantly to the weight. And lastly, it's the 1st clear case I've had that isn't scratched 5 minutes out of the box. I'm guessing this case will be a keeper for the long haul!
Written by a customer while visiting zagg
Customer Rating
4
Great Screen Protection but ...
on March 24, 2021
Posted by: Ignacio T.
The screen protector is great, but sadly it makes the finger print reader less sensitive, making the unlock process less natural (you need to firmly press the finger to get it recognized)
Written by a customer while visiting zagg
Customer Rating
1
Germ cesspool
on April 1, 2021
Posted by: Lane H.
This thing has so many fingerprints on it it has to be a germ cesspool what a ridiculous excuse for a case while it may serve the purpose of protection I am disgusted by the fingerprint attraction it has... I absolutely do not recommend
Written by a customer while visiting zagg
Customer Rating
4
Decent case. Easy to grip.
on March 29, 2022
Posted by: Jessica C.
Decent case. Easy to grip. Clear as pictured. Would like a bit more protection for the screen but don't know how without compromising the comfort of the grip. Haha
Written by a customer while visiting zagg
Customer Rating
5
Clear Crystal Palace
on April 20, 2022
Posted by: Karin O.
The website photos are deceiving . On the site it looks like it to a back case AND a screen saver. Apparently you feel a screen save isn't necessary as this cases corner curve around front. I purchased a separate screen saver as I am hard on my phone.
I like the clear case and it's light weight. However I was disappointed to see scratched on the back of a brand new case!!! This is not up to the standards I expect from ZAGG
I like the clear case and it's light weight. However I was disappointed to see scratched on the back of a brand new case!!! This is not up to the standards I expect from ZAGG
Written by a customer while visiting zagg
Customer Rating
4
Nice case, poor shipping
on April 21, 2022
Posted by: Jason B.
I really like this clear case. It showcases the natural color of my phone and the edges have a texture that helps hold it. Try to find it local if you can as ZAGG uses the postal service and they took forever. ZAGG please upgrade to FedEx or UPS!
Written by a customer while visiting zagg
Customer Rating
1
Poor design case
on February 22, 2023
Posted by: Tung D.
I have not have issue with Zagg case in the past but the experience for this purchase is beyond anything I had. The design makes it difficult to put in the case but it did not stop there, you have to try harder to pull the phone out of the case. The bottom part of the case was where it is flexible enough to pull the phone out from the case but only then you found out the rest of the case was hard material that get out the phone required attention or you may scratch or damage your phone. Sure it does come out but it should not require such effort.
Written by a customer while visiting zagg