Customer reviews from snowjoe.com
Snow Joe - 48-Volt iON+ 15-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue
Average customer rating
3.9
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
23
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
8
Customer Reviews for Snow Joe - 48-Volt iON+ 15-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue
Customer Rating
5
Good Little Snowblower.
on January 16, 2024
Posted by: Frederic
from New Jersey
I bought this bundle plus an extra set of batteries before last season and was pleased with it's performance last season as well as the start of this one. I had bought an extra set of batteries because I do 3-4" of depth at a time so for heavier snowfalls, I always have a fully charged set of batteries ready to go. My driveway is large enough I get only one full swipe at the snow out of a set of batteries.
I like that it's quiet and there's no engine maintenance or fuel/oil to play with. Snap in the batteries and get to work.
At first, there seemed to be a propensity to clog with heavier, wet snow but I solved that by applying liquid car wax with an old rag to the inside of the chute and the top part of the auger housing. If I do that every 4-5 uses, it doesn't clog and throws the snow a little bit further.
I bought this after being pleased with their other products. Both my wife and I have a Sun Joe 24V-AJC-BDL tire inflator. Later on I bought what I thought would be a cheesy sprayer (24V-PP350-LTE-P1) to wash off air conditioning condensers and I was pleased with that too. I use the latter every day in the warmer months as part of my job.
I am satisfied with the snowblower, just needed to apply wax to the chute and auger housing for consistent, top performance.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Keep Shopping
on February 16, 2024
Posted by: Frodis
from Northern Michigan
Certainly not thrilled with this one. The handle with the side safety forces you to try to guide it with one hand versus a bar safety that lets you push with both hands.
Also this one sucks the batteries quickly so you have to stop and recharge them halfway through the job (and I have a short driveway).
I've certainly used better models than this one.
Also this one sucks the batteries quickly so you have to stop and recharge them halfway through the job (and I have a short driveway).
I've certainly used better models than this one.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Keep Shopping
on February 16, 2024
Posted by: Frodis1
from Northern Michigan
Certainly not thrilled with this one. The handle with the side safety forces you to try to guide it with one hand versus a bar safety that lets you push with both hands.
Also, it worked well enough the first time out but the second day it ran for about 10 minutes and died.
I've had better from this company at a lower price. Thoroughly disappointed with this purchase.
Also, it worked well enough the first time out but the second day it ran for about 10 minutes and died.
I've had better from this company at a lower price. Thoroughly disappointed with this purchase.
Written by a customer while visiting snowjoe.com
Customer Rating
1
DISAPPOINTED
on February 18, 2024
Posted by: PA SNOW
i purchased this blower in December 2021 and it was a great purchase. I havent used it much until this year when we had two storms back to back and in the middle of the second cleanup the blower stopped and will not start again. Very disappointed. Will not purchase again.
Of course the warranty was up 2 months ago.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Just plain BAD
on March 8, 2024
Posted by: lastsion20
from Arco, Idaho
It literally worked for 3 minutes and quit. No the batteries don't need to be charged. They are both fully charged
Written by a customer while visiting snowjoe.com
Customer Rating
1
on December 27, 2024
Posted by: Lacombe
from Alberta, Canada
Used once. Now it will not start. Think it is electrical inside the lever box. No connection? How do I contact support?
Written by a customer while visiting snowjoe.com
Customer Rating
5
Surprisingly powerful and works great!
on February 5, 2025
Posted by: drpikegeologist
Works better than I expected- I am only able to use one arm due to a stroke a decade ago, but I am able to use this machine one-handed! I can't use a shovel, so this machine is very useful to make a nice path and clear around my truck so I have better access. Batteries recharge quickly and last long enough to get a lot of snow cleared. Highly Recommend.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Snow blower
on July 26, 2025
Posted by: Dumb
Used it twice, quit working in the middle of the second use. Bad enough when I received the stupid thing, one of the batteries didnt work!! Sooooooo! Now I'm trying to figure out how to replace an
electronic part and I can't seem to find it. Worthless company. At least they got my money to pay for their luxurious home.
electronic part and I can't seem to find it. Worthless company. At least they got my money to pay for their luxurious home.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 28, 2025
Hello Allen,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your Snow Joe 24V-X2-SB15 Snow Blower. This is certainly not the level of service or product performance we aim to deliver, and we understand how frustrating this situation must be.
We take concerns like yours very seriously and would like the opportunity to further investigate the issue and assist you with a resolution. Please contact our customer care team at 866-225-9723, available daily from 10 AM to 6 PM EST.
We are committed to ensuring your satisfaction and will do our best to address your concerns and support you through the process.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your Snow Joe 24V-X2-SB15 Snow Blower. This is certainly not the level of service or product performance we aim to deliver, and we understand how frustrating this situation must be.
We take concerns like yours very seriously and would like the opportunity to further investigate the issue and assist you with a resolution. Please contact our customer care team at 866-225-9723, available daily from 10 AM to 6 PM EST.
We are committed to ensuring your satisfaction and will do our best to address your concerns and support you through the process.
Written by a customer while visiting snowjoe.com