Took a bit to get them to sync thru the wired interface and firmware updated, but I got them there. Had to "manually" upload the firmware updates on a couple of them (I have 6). Might be a nice improvement if you could update the firmware from a downloaded file from the initial setup screen so any improvements could be immediately in place.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Removing the Router from the box took longer than set up. This is my second Mesh system from ASUS. The previous one I had for 6 years and this new one is fantastic for Wi-Fi Dense neighborhood that won’t drop off. The ease of set up and the tools you have for priority and peripheral management is outstanding. I highly recommend the invest.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
When the node system is all connected its great, BUT more often than not, the system fails and I have to spend hours troubleshooting, rebooting, and reconnecting. I was expecting a better and more user-friendly product for the price.
Response from https://www.asus.comBy CLM, November 18, 2024
Dear Nachoturn,
Thank you for your comment.
We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our product support FAQs' and troubleshooting tips. We do understand your disappointment and the inconvenience this may have caused if you are experiencing connection issues. To resolve this, please verify the routers settings matches with your ISP's modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Consider placing one of the Mesh routers in the center of the area you want to cover, avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
1) Good looking router/wifi devices; very easy to blend in home evironment 2) Useful app / web interface design 3) It would be better to have 4 LAN ports instead of 3
Written by a customer while visiting https://www.asus.com