Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(807 Reviews)
Rating breakdown 807 reviews
5 Stars
525
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Great refrigerator for the price!
on December 10, 2024
Posted by: Tnida1960
[This review was collected as part of a promotion.] I am very happy with my purchase of this refrigerator. It looks great and has plenty of space. Especially like the water dispenser on the inside as opposed to the front.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not what I expected but good enough
on December 10, 2024
Posted by: First_Frigidaire0nly
[This review was collected as part of a promotion.] Don’t get me wrong it’s a great refrigerator but not what I entirely expected.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 23.3 Cu. Ft. Counter-Depth French Door Refrigerator
on December 11, 2024
Posted by: dpecchia
[This review was collected as part of a promotion.] We had a Kitchen Aid unit with the same design for many years but it had many things wrong with it: The ice maker stopped working in about a year, the crisper drawers were flimsy and finally, we needed to manually defrost the unit. We liked the design, especially the full width deli tray and counter depth but we had a devil of a time finding one which would fit our available width and height restrictions. This one, just fit. It came with an ice maker, which was a surprise and has much more durable crisper trays. In addition, though the unit is the same exterior size as the original Kitchen Aid, once we put all the food back in, there was more free space than before. One note: The old deli tray had a part which flipped up, giving a better view and access to the back of the tray. On one hand, that part broke-off after a few years, on the other hand, it was useful.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on December 11, 2024
Posted by: Drwasin
[This review was collected as part of a promotion.] Lots of room. Like the water on the inside of the door. Enjoying my new Frigidaire refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 12, 2024
Posted by: MJMFAM
[This review was collected as part of a promotion.] So far so good! Looks nice and temps are constant.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 18, 2024
Posted by: anonymous123abc
[This review was collected as part of a promotion.] I’ve had the fridge for a couple of weeks and like it so far. Roomy fridge. Love the water dispenser in the inside door, easy to fill up my Stanley cup or tumbler. I wish the freezer had more space - I lost at least half of the space that I had in my previous freezer (side by side 2-door fridge and freezer).
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mostly Positive Experience
on December 21, 2024
Posted by: Nate77077
[This review was collected as part of a promotion.] We prefer the clean look that is achieved with an interior water dispenser and ice maker in the freezer section, so this model fit our needs from an aesthetic perspective. It's quiet, dispenses water very fast, and has a ton of controls on the inside edge of the left door.
For the cons:
I've owned several counter-depth French door refrigerators over the years and this freezer section is a bit smaller than the others.
The water dispenser started dripping after 6 months of ownership. Not constantly, but 10 to 15 drips after dispensing water. Electrolux replaced the water line that runs from the dispenser to the valve in the back and that improved operation for a couple of weeks but the drip has returned. Thankfully, there is a plastic shelf below the dispenser that serves as a bucket.
The freezer section developed a consistent buildup of ice on the door in one corner near the ice maker. It also would not do a great job of keeping ice frozen unless the lowest possible freezer setting was used. Electrolux repaired this issue - turned out that the freezer door wasn't aligned from the factory very well and the seal was a bit pinched in one corner. The freezer section now works great.
I've owned several counter-depth French door refrigerators over the years and this freezer section is a bit smaller than the others.
The water dispenser started dripping after 6 months of ownership. Not constantly, but 10 to 15 drips after dispensing water. Electrolux replaced the water line that runs from the dispenser to the valve in the back and that improved operation for a couple of weeks but the drip has returned. Thankfully, there is a plastic shelf below the dispenser that serves as a bucket.
The freezer section developed a consistent buildup of ice on the door in one corner near the ice maker. It also would not do a great job of keeping ice frozen unless the lowest possible freezer setting was used. Electrolux repaired this issue - turned out that the freezer door wasn't aligned from the factory very well and the seal was a bit pinched in one corner. The freezer section now works great.
This is marketed as fingerprint resistant stainless steel, which is true of the main panels. However, the brushed area of the handles aren't nearly as fingerprint resistant and then that high shine stainless strip on the handles is an absolute fingerprint magnet. Really not well thought out - why place a fingerprint magnet design element on the most frequently touched part of an appliance marketed as fingerprint resistant?
Written by a customer while visiting frigidaire.com
Customer Rating
2
Seems nice but came broken
on December 21, 2024
Posted by: fisxoj
The fridge looks great and it's exciting having water and ice, but since it came two weeks ago it's been destroying all our groceries by freezing them. Took a few days to get a tech out and now taking a few days to get a part in. Suddenly it's two weeks where you're asking yourself if it's worth buying groceries or better to scrape by on day goods for a few more days and hope it works out. What a disappointment.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 23, 2024
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com