Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
sleek with lots of space
on August 5, 2026
Posted by: LJ729
[This review was collected as part of a promotion.] Feels bigger than our old counter depth french door fridge. Love that the ice maker is back in the freezer and the water dispenser is inside the door. Lovely LED lights and the crisper drawer filters are awesome!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the fantastic feedback! We’re thrilled to hear that your new Frigidaire refrigerator feels more spacious than your previous counter-depth French door model. It’s great to know you’re enjoying the freezer ice maker, convenient interior water dispenser, bright LED lighting, and the crisper drawer filters. We truly appreciate you choosing Frigidaire and hope you continue to love your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2026
Posted by: Sandpit
[This review was collected as part of a promotion.] Very satisfied with the dimensions and quality of this appliance. Great pricing too!
Response from frigidaire.comBy John, Online Outreach Specialist, August 5, 2026
Hello, Sandpit. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on August 5, 2026
Posted by: Amber 86
[This review was collected as part of a promotion.] Love the design of this refrigerator. The updated shelves and the water spoout on the inside of the door makes it so n8ce to not have to clean the area on the front all the time. The freezer area could be a bit bigger but its still working for our family of 5. Love the adjustable temperature settings as well on the inside of the door. Also the new front chrome finish much better for hand prints
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 5, 2026
Hi Amber 86!
Thank you for taking the time to share your feedback! We're delighted to hear that you love the design of your new Frigidaire refrigerator and are enjoying the updated shelving, interior water dispenser, adjustable temperature settings, and fingerprint-resistant finish.
We also appreciate your comments about the freezer space. Feedback like yours is valuable and helps us continue improving our products and customer experience.
Thank you for choosing Frigidaire. If you ever need any assistance or have questions about your appliance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback! We're delighted to hear that you love the design of your new Frigidaire refrigerator and are enjoying the updated shelving, interior water dispenser, adjustable temperature settings, and fingerprint-resistant finish.
We also appreciate your comments about the freezer space. Feedback like yours is valuable and helps us continue improving our products and customer experience.
Thank you for choosing Frigidaire. If you ever need any assistance or have questions about your appliance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good refrigerator
on July 29, 2026
Posted by: Happy American
[This review was collected as part of a promotion.] Everything is fine. The initial ice making took a while to get the bin full but works great now. I like that it is quiet. Sometimes fruit freezes in the back. I wish freezer doors were more quiet
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2026
Hi Happy American!
Thank you for taking the time to share your experience with us. We’re pleased to hear that your Frigidaire refrigerator is working well and that you’re enjoying its quiet performance and reliable ice-making capabilities.
We also appreciate you sharing your feedback regarding the freezer door noise and temperature concerns with stored items. Your comments are valuable and help us continue improving our products and customer experience.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re pleased to hear that your Frigidaire refrigerator is working well and that you’re enjoying its quiet performance and reliable ice-making capabilities.
We also appreciate you sharing your feedback regarding the freezer door noise and temperature concerns with stored items. Your comments are valuable and help us continue improving our products and customer experience.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
A solid choice
on July 28, 2026
Posted by: dave8120
[This review was collected as part of a promotion.] What I like about the Frigidaire French door refrigerator is its simplicity. Not a lot to go wrong, plenty of space in the freezer. Ice make makes huge quantities of ice. I wish I could access the crisper drawer with out having to open both doors though.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 29, 2026
Hi Dave8120, thank you for sharing your feedback! We’re glad to hear that you’re enjoying the simplicity, spacious freezer design, and ice-making capacity of your Frigidaire French door refrigerator. We appreciate you sharing what features are working well for you, as well as your suggestion regarding access to the crisper drawer.
Feedback like yours is valuable and helps us understand the features and conveniences that matter most to our customers. We’re happy to have you as part of the Frigidaire family and hope you continue to enjoy your refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Feedback like yours is valuable and helps us understand the features and conveniences that matter most to our customers. We’re happy to have you as part of the Frigidaire family and hope you continue to enjoy your refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, very good.
on July 27, 2026
Posted by: DrewShippy
[This review was collected as part of a promotion.] Very well designed and roomy. Happy thus far.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that you’re happy with your new appliance and enjoying its thoughtful design and roomy interior. We appreciate your support and are grateful that you chose our brand. We hope your appliance continues to provide great performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that you’re happy with your new appliance and enjoying its thoughtful design and roomy interior. We appreciate your support and are grateful that you chose our brand. We hope your appliance continues to provide great performance and convenience for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Panel has not worked correctly on French Doir
on July 26, 2026
Posted by: French door problems
[This review was collected as part of a promotion.] Won’t stop chiming, freezer boost won’t shut off.
Moisture build up on top of freezer drawer since the beginning. Service has been called 2 weeks old.
Moisture build up on top of freezer drawer since the beginning. Service has been called 2 weeks old.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2026
Hello there, thank you for sharing your experience. We understand how frustrating and disappointing it must be to have these concerns with your French door refrigerator, especially after only two weeks of use. Issues such as a panel that continues chiming, freezer boost not turning off, and moisture buildup around the freezer drawer can be very inconvenient and impact your confidence in your new appliance.
We appreciate you letting us know that service has already been requested, and we’re sorry for the trouble you’ve experienced while working toward a resolution. Your feedback is important to us, and we will share your comments with the appropriate teams as we continue to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you letting us know that service has already been requested, and we’re sorry for the trouble you’ve experienced while working toward a resolution. Your feedback is important to us, and we will share your comments with the appropriate teams as we continue to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge exceeded expectations!
on July 23, 2026
Posted by: Jwalt4240
[This review was collected as part of a promotion.] Everything about this refrigerator is representative of a well made, intuitively designed product. Shelves are easily arranged. Controls (in door) are easy to understand. Temperatures are consistent. Easy to clean. Filters are readily accessible.
And finish does not show fingerprints.
Wonderful fridge!
And finish does not show fingerprints.
Wonderful fridge!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for sharing your wonderful feedback! We're thrilled to hear that your Frigidaire refrigerator has exceeded your expectations with its thoughtful design, easy-to-arrange shelves, intuitive controls, consistent temperatures, and easy maintenance. We're glad you're enjoying features like the accessible filters and fingerprint-resistant finish. We appreciate you choosing Frigidaire and hope your refrigerator continues to provide excellent performance and convenience for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com