Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
524
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Attractive refrigerator
on May 30, 2022
Posted by: Katy R
[This review was collected as part of a promotion.] This refrigerator is very good looking. The interior is well built. I checked out other brands and found the shelves and draws in this one to be sturdier. The door arrived with a slight dent and the company is replacing the door. The inside water dispenser is leaking after use. Repairman said it is a damaged hose. Once the new door is on it should be good. All in all I would recommend this in spite of this issue.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks expensive
on September 16, 2023
Posted by: seeya98
[This review was collected as part of a promotion.] This fridge model looks expensive. Interior is very well finished on par with some other high end models. Frigidaire reliability is another big plus.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge!
on June 17, 2024
Posted by: Livi94
[This review was collected as part of a promotion.] This fridge has alot of things i really love about it such as the amount of space. There is so much room to store food on the shelves as well as the doors. I love that the shelves can be moved according to height of your items. I love the crisper drawers and how fresh they keep my veggies and fruit. It keeps my fruit much longer then my previous fridge. I really like the deli/meat drawer. It is really nice how you can customize the temperature of that drawer according to what you put in it. Also lots of room to put meat or cheese in it. The water dispenser is another great feature. Its really nice that it doesnt take up alot of room and you can fill your glass from the small spot on the door. The fridge is very spacious and keeps my food really cold. The freezer setup is also very nicem i love how the top drawer is able to be slid back to access the main drawer. It has lots of room for frozen food. Its very easy to open and get to. The only thing i dislike is the location of the touch screen to control the temperature. I hit it accidently everytime i open my door. However overall i really love this fridge/freezer. Very happy with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator review
on September 10, 2024
Posted by: SMITTY1218
[This review was collected as part of a promotion.] Loads of space. Quiet and no problem putting everything in this 23.3 cubic ft from my old 27 cubic ft. Space left over. Give it a 9 out of 10. Ice maker is a tad slower then I would like, but love the square cubes.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Generally pleased with this fridge, but ice-making is slow!! 🐢🐢
on November 17, 2022
Posted by: MLA74
[This review was collected as part of a promotion.] We recently transitioned to this French Door Gallery model after having a [now discontinued] side-by-side Frigidaire Gallery model (LGHK2336TFO). Overall I'm pleased with the interior size [for a counter-depth] and styling of this refrigerator (much more flexible access to items within the "pantry-style" fridge cavity compared to the narrower side-by-side). Temps in the fridge appear to be good & balanced (i.e., no items towards the back corners of the fridge are freezing / icing over like what occurred in our S-b-S Frigidaire). The freezer cavity (7.1 cubic ft.) takes getting used to, but thusfar proving to be a suitable size for our family of five (plus we kept our old fridge and put it in the garage...offers more "back-up" fridge/freezer storage compared to our last garage fridge 🙂).
I'm also a big fan of the interior water dispenser...a change from the outer door ice + water access we had previously. Which brings ne to my only gripe [at the moment]: the in-freezer ice maker. It is producing ice...but at a PAINFULLY slow pace! We were told by the installers to discard the initial 3-gallons of water from the dispenser (done), and the first full tray of ice. My wife tossed the first tray of ice...but only a quarter-bin's worth...because if we waited for the in-freezer bin to fill-up most if not all of the way...we'd probably STILL be waiting for it to fill 9-days after install! All the troubleshooting recommendations have been tried (e.g., filter is - of course - brand new, tried the 'Freeze Boost' setting, and the water line does not appear to be kinked...although I can't see it once the fridge is pushed into its fitted location...the water from the dispenser seems to be flowing with good pressure if that is another indicator). Anyway - despite the Frigidaire posts I've seen stating that ~2-3 lbs of ice should be produced every 24-hrs (what is the total weight/volume capacity of the ice tray? 🤷🏾♂️), it just doesn't appear to be producing ice as fast as it should (the ice maker in our side-by-side fridge was normally *at least* 1/2 to 3/4ths full all the time - save for heavy use due to having guests over).
All said - I feel kind of bad that I called Frigidaire and requested a technician to come check things out (coming to the house midday Friday, 11/18). My hope is that there's some sort of advance reset on the in-door keypad, or a discovery with the refrigerator lines that will lead to a fix and a more rapid/substantial output of ice 🤷🏾♂️. Open to any other ideas that can be shared (don't be mad when you see ice in the tray, 'Mr. Technician'...there has to be a better way! 🧊🧊)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Top Notch Frigidaire Gallery Refrigerator
on November 30, 2022
Posted by: SonBic
[This review was collected as part of a promotion.] This refrigerator is perfect for our family! I love the indoor side panel, the shelving gives you so many options to store your stuff. I love the freezer store area. The ice maker makes the cutest ice cubes! Again, top notch! I highly recommend this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
In-door Water Dispenser Leaks
on February 3, 2023
Posted by: KC1958
Less than 6 months old…in-door water dispenser hose ruptured…leaking all over inside of door…
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 6, 2023
Good Day
We are sorry your experience didn’t match your expectations with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Best Regards,
-Christian
We are sorry your experience didn’t match your expectations with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek and roomy
on March 28, 2023
Posted by: kelela1201
[This review was collected as part of a promotion.] This counter depth, stainless French door refrigerator delivers on design and function. There is more than enough room to hold all the food we could possibly need and never appears to be the elephant in the room. The storage features are great and I love that the ice and water are nicely tucked away inside. We are adjusting to having the controls on the door, as this has made it possible for settings to change inadvertantly. The freezer capacity is just right for us and the drawer opens far enough for easy access. It looks great with our other appliances.
Written by a customer while visiting frigidaire.com