Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(1,004 Reviews)
Rating breakdown 1,004 reviews
5 Stars
649
4 Stars
269
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Basic but good
on September 28, 2026
Posted by: billwill65
[This review was collected as part of a promotion.] Replacing a similar LG that died after just 7 years. Still newly installed but here’s the rundown. Not a huge investment given that fridges don’t last these days. No longer paying a fortune for appliances that don’t last. It looks nice, seems to work well. Plenty of filtered ice, though a bit loud producing. It’s manageable. Freezer seems a little clangy rolling in and out but it is spacious and works just fine. This is not a Cadillac but it’ll get you there just fine. So far so good.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your new refrigerator is off to a good start, looks nice, provides plenty of filtered ice, and offers spacious freezer storage.
We understand your concerns about the ice maker being a bit loud and the freezer drawer sounding somewhat clangy when opening and closing. We appreciate you sharing these details, as this feedback helps us better understand your experience with the appliance. We’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your honest experience. We’re happy to know that it is working well for you so far and hope it continues to provide reliable performance and convenient storage for years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand your concerns about the ice maker being a bit loud and the freezer drawer sounding somewhat clangy when opening and closing. We appreciate you sharing these details, as this feedback helps us better understand your experience with the appliance. We’ll be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing this appliance and for sharing your honest experience. We’re happy to know that it is working well for you so far and hope it continues to provide reliable performance and convenient storage for years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great basic French Door unit
on September 28, 2026
Posted by: jonnylong
[This review was collected as part of a promotion.] I really like the space in the fridge area. A major upgrade to what we had prior. internal water is a plus, every other external one we had broke. Freezer is good, nice big ice cubes. Not the most freezer space but it's better to have more in the fridge. So far this is a great fridge for a family of 4.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new refrigerator is a major upgrade and that you’re enjoying the spacious refrigerator area and internal water dispenser.
It’s great to know that the freezer is working well for your family and that you’re enjoying the larger ice cubes. We also appreciate your perspective on the balance between refrigerator and freezer space, and we’re happy to hear that the layout is working well for your family of four.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your support and are happy to know that your new refrigerator is meeting your family’s needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s great to know that the freezer is working well for your family and that you’re enjoying the larger ice cubes. We also appreciate your perspective on the balance between refrigerator and freezer space, and we’re happy to hear that the layout is working well for your family of four.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your support and are happy to know that your new refrigerator is meeting your family’s needs. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Still to new
on September 26, 2026
Posted by: JJS60
[This review was collected as part of a promotion.] The counter top depth is wonderful adding more room in the kitchen. Inside the refrigerator section the shelves are very adjustable and the lighting is great. Love having the water and ice Inside. Kinda disappointed that the water isn't chilled as some reviews said it was. Tho the freezer is smaller than our last one was it freezes way better. The ice cubes are smaller than were used to it prudeces ice quickly and that we love.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 29, 2026
Good day, JJS60Q! Thank you for sharing your detailed feedback! We’re glad to hear you’re enjoying the counter-depth design, adjustable shelving, great interior lighting, and the convenience of having the water and ice inside the refrigerator. It’s also wonderful to know that the freezer is performing well and that you’re happy with how quickly it produces ice.
We appreciate you sharing your disappointment regarding the water temperature as well. Your feedback is valuable and helps us better understand your experience with the refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you sharing your disappointment regarding the water temperature as well. Your feedback is valuable and helps us better understand your experience with the refrigerator.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but mighty
on September 25, 2026
Posted by: Loboe
Love this fridge! It's so much better than the huge behemoth (the brand that promises life is good but proved to be unreliable and WAY too big!) I'm glad there is no water/ice dispenser on the outside as it makes for more room on the inside. The ice-maker keeps its freezer bin full and the filtered water dispenser on the inside of the left door is refreshing. The smaller size forces excellent organization and intentional shopping -- something we were sorely in need of. The doors provide excellent storage for beverages and condiments. The drawers keep things fresh and organized. We really like this fridge -- very happy with our purchase.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 28, 2026
Hi, Loboe! Thank you for sharing your experience! We're delighted to hear that your French-door refrigerator has been such a great fit for your home. It's wonderful to know that the thoughtfully designed interior storage, spacious door bins, and fresh-keeping drawers are helping you stay organized and make the most of your space. We're also glad you're enjoying the interior water dispenser and reliable ice maker while benefiting from the extra refrigerator capacity that comes with not having an external dispenser.
It's especially rewarding to hear that your new refrigerator has exceeded expectations and is providing the perfect balance of efficiency, organization, and performance. Thank you for choosing Frigidaire and for recommending our product to others.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to assist you and answer any questions you may have. -Angel
It's especially rewarding to hear that your new refrigerator has exceeded expectations and is providing the perfect balance of efficiency, organization, and performance. Thank you for choosing Frigidaire and for recommending our product to others.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to assist you and answer any questions you may have. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy
on September 23, 2026
Posted by: Mama Kath
[This review was collected as part of a promotion.] Love the sleek look & abundant space. Ice maker really keeps up with demand. Very quiet.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 24, 2026
Hi Mama Kath,
We’re so happy to hear you’re loving your new Frigidaire 23.3 Cu. Ft. Counter-Depth French Door Refrigerator! It’s wonderful to know you’re enjoying the sleek design, abundant storage, quiet operation, and ice maker that keeps up with your needs. Thank you for choosing Frigidaire, and we hope you continue enjoying your new refrigerator for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
We’re so happy to hear you’re loving your new Frigidaire 23.3 Cu. Ft. Counter-Depth French Door Refrigerator! It’s wonderful to know you’re enjoying the sleek design, abundant storage, quiet operation, and ice maker that keeps up with your needs. Thank you for choosing Frigidaire, and we hope you continue enjoying your new refrigerator for years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for Good Price
on September 18, 2026
Posted by: red12345
[This review was collected as part of a promotion.] Thought the space available inside works well my household and the price was reasonable.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 18, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re glad to hear that the available space works well for your household and that you found the price to be a good value. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance!
Should you have any other concerns that we may be able to assist you with, please let us know. You can connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Have a great day!
Best regards,
Chris
Thank you for sharing your feedback! We’re glad to hear that the available space works well for your household and that you found the price to be a good value. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance!
Should you have any other concerns that we may be able to assist you with, please let us know. You can connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 18, 2026
Posted by: JB Belmar
[This review was collected as part of a promotion.] Very happy with the cost, overall look of the sleek exterior. Also, love teh interior layout and use of space
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 21, 2026
Hi JB Belmar, thank you for taking the time to share your feedback! We’re delighted to hear that you’re very happy with your Frigidaire French door refrigerator and that you’re enjoying its sleek exterior, interior layout, and efficient use of space. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your refrigerator or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 17, 2026
Posted by: Ronnie Jay
[This review was collected as part of a promotion.] The only thing that I am not satisfied with is that after 8 days and taking out 2 cups of ice a day the ice tray is still not full. The company says it will make ice faster by day 10. Time will tell.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 21, 2026
Good day, Ronnie Jay! Thank you for sharing your feedback! We're glad to hear that you're enjoying your new Frigidaire refrigerator overall. We understand your concern regarding the ice production, especially when the ice bin has not yet filled as quickly as expected. We appreciate your patience as the refrigerator continues through its initial setup period, and we hope you'll see improved ice production as the unit continues to operate.
It's great to know that, aside from this concern, your experience has been positive. Feedback like yours is valuable and helps us better understand our customers' experiences with our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
It's great to know that, aside from this concern, your experience has been positive. Feedback like yours is valuable and helps us better understand our customers' experiences with our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com