Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
586
4 Stars
243
3 Stars
40
2 Stars
23
1 Star
19
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Sleek and Spacious
on September 16, 2024
Posted by: Chai30
[This review was collected as part of a promotion.] The refrigerator in stainless steel fits perfectly in my kitchen. I like the flexibility of the shelves and the space available for this counter depth model. Controls are easy to access and it's well lit. As we don't have a water line, I would have preferred the option to purchase without the filter and water dispenser. Those steal desired space and the reason for not giving this appliance 5 stars
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek design, works great, and very quiet
on September 16, 2024
Posted by: DJMyke
[This review was collected as part of a promotion.] I really am enjoying this Frigidaire model. I was used to a very noisy medical fridge before. This one makes ice well, has water on the inside, and is really quiet. It looks great, very study, drawers open and close easily. The shelves have metal trim which adds to the sleek look and it has a lot of space for a counter depth. I like the way the freezer space is created as well. No wire baskets and lost space. Would definitely recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Refrigerator! Exceeded my expectations.
on September 16, 2024
Posted by: RKB7395
[This review was collected as part of a promotion.] I am very pleased with my new Frigidaire. It runs so incredibly quiet. I love that it is so well lit top to bottom. Plenty of storage including doors. No issues with temperature control and water from the dispenser in the door is always cold. Would recommend to my friends and family.
Written by a customer while visiting frigidaire.com
Customer Rating
4
frigidaire 23.3
on September 19, 2024
Posted by: davidarthur
[This review was collected as part of a promotion.] It would be nice if the door bins were more adjustable.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 22, 2024
Posted by: Ron Bibler
[This review was collected as part of a promotion.] To New to Rate. Had a little problem with left door had to replace the outer side of refrigerator. It was not well put on the door.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 23, 2024
Posted by: J9ACH
[This review was collected as part of a promotion.] After a couple of weeks, all is running smoothly. I like the way the refrigerator space is configured. Even though this model is roughly the same size as my previous fridge, it seems to have more space. The ice maker seemed a bit slow on the upstart but now is functioning perfectly. I do wish the water from the door dispenser was colder, but apparently, with this design, that is not to be expected. All in all, so far so good.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken out of the gate!
on September 23, 2024
Posted by: MsD56
[This review was collected as part of a promotion.] The ice maker did not work from day one, and left an resolvable puddle of water on the floor. I had to buy ice.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, September 24, 2024
Thank you for stopping by and taking the time to review.
We're sorry to learn that you had this experience with your new french-door refrigerator in such a short time, and we can understand your disappointment in the ice maker. Please accept our sincerest apology for any inconvenience this may have caused you.
Rest assured that we will work closely with our technicians to resolve issues on your appliance and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or any further help needed, feel free to reconnect with us via Live Chat or call us by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We will exhaust all our options to help you.
Best Regards,
Jaycee
We're sorry to learn that you had this experience with your new french-door refrigerator in such a short time, and we can understand your disappointment in the ice maker. Please accept our sincerest apology for any inconvenience this may have caused you.
Rest assured that we will work closely with our technicians to resolve issues on your appliance and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or any further help needed, feel free to reconnect with us via Live Chat or call us by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 27, 2024
Posted by: Koontzie
[This review was collected as part of a promotion.] Love it. The inside lighting is bright. There is lots of space. Having the ice bin in the freezer draw and the water dispenser on the inside are the main reasons I bought this French Door model. My last refrigerator had these two features on the outside. I hated that ice cubes went flying out into my kitchen and the water dispenser splashed too.
Written by a customer while visiting frigidaire.com