Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(808 Reviews)
Rating breakdown 808 reviews
5 Stars
526
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
on September 23, 2024
Posted by: J9ACH
[This review was collected as part of a promotion.] After a couple of weeks, all is running smoothly. I like the way the refrigerator space is configured. Even though this model is roughly the same size as my previous fridge, it seems to have more space. The ice maker seemed a bit slow on the upstart but now is functioning perfectly. I do wish the water from the door dispenser was colder, but apparently, with this design, that is not to be expected. All in all, so far so good.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken out of the gate!
on September 23, 2024
Posted by: MsD56
[This review was collected as part of a promotion.] The ice maker did not work from day one, and left an resolvable puddle of water on the floor. I had to buy ice.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, September 24, 2024
Thank you for stopping by and taking the time to review.
We're sorry to learn that you had this experience with your new french-door refrigerator in such a short time, and we can understand your disappointment in the ice maker. Please accept our sincerest apology for any inconvenience this may have caused you.
Rest assured that we will work closely with our technicians to resolve issues on your appliance and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or any further help needed, feel free to reconnect with us via Live Chat or call us by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We will exhaust all our options to help you.
Best Regards,
Jaycee
We're sorry to learn that you had this experience with your new french-door refrigerator in such a short time, and we can understand your disappointment in the ice maker. Please accept our sincerest apology for any inconvenience this may have caused you.
Rest assured that we will work closely with our technicians to resolve issues on your appliance and are committed to delivering and replacing the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
If there is anything we can do to improve your experience or any further help needed, feel free to reconnect with us via Live Chat or call us by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST. We will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 27, 2024
Posted by: Koontzie
[This review was collected as part of a promotion.] Love it. The inside lighting is bright. There is lots of space. Having the ice bin in the freezer draw and the water dispenser on the inside are the main reasons I bought this French Door model. My last refrigerator had these two features on the outside. I hated that ice cubes went flying out into my kitchen and the water dispenser splashed too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new Frigidaire Counter-Depth refrigerator!
on September 27, 2024
Posted by: Grandma x 2
[This review was collected as part of a promotion.] The interior of the counter-depth refrigerator is just the right size for me. You can see everything inside, without things getting lost in the back.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 29, 2024
Posted by: Sjbluebird
[This review was collected as part of a promotion.] I love my new Frigidaire fridge, just one thing I ask that you make it so you can pull the crispers out further, it's hard to get a bigger vegetable out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My refresher
on October 1, 2024
Posted by: StevieRayVaughan
[This review was collected as part of a promotion.] I believe it's a good purchase. The refrigerator is very quiet, nicely appointed, easy to clean. It's a great looking refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on October 1, 2024
Posted by: Dave Macomb
[This review was collected as part of a promotion.] Absolutely love my new refrigerator. Plenty of room and nice looking
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 2, 2024
Posted by: better than Samsung
[This review was collected as part of a promotion.] The refrigerator is working as advertised.
Written by a customer while visiting frigidaire.com