Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
So far, so good.
on July 26, 2023
Posted by: Barrett from Greenbelt
[This review was collected as part of a promotion.] We've had our refrigerator for about 3 weeks now. So far everything is as expected. The only negatives I have noticed is some condensation at the back of the fridge compartment, on the back wall and a pack of strawberries half froze. Q
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on July 26, 2023
Posted by: TFK1
[This review was collected as part of a promotion.] So far purchasing the Frigidaire fridge has been a great choice. It looks great and the interior has a lot more room than our old side by side and It has many shelf options. Also the freezer is large and easy access and I like the smaller size of the ice cubes over our old unit.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge is nice...But SLOW making ice!
on July 23, 2023
Posted by: CSir
[This review was collected as part of a promotion.] We like most things about this fridge. But what is with that dawdling ice maker? I'd say it's glacial, but I don't wanna imply there is a lot of ice.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on July 22, 2023
Posted by: Perella283
[This review was collected as part of a promotion.] The freezer compartment accumulates frost on the inside top and the back. Water droplets are constant on the inside door and gaskets. Temp is at factory settings. I have called for service.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 24, 2023
We're truly sorry for the inconvenience this experience has caused you, Perella. Please know that this is never the kind of owner experience would want you to have as we strive to ensure we provide the best experience possible for our consumers. If there is any additional assistance you may require regarding this matter, please don't be hesitant to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2023
Posted by: Looser78
It is Great. But we have a question about the Ice maker..Does it stop making ice when the bin is full or do we have to do something? Also we we surprised the water from the door is not cold. It is very nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 21, 2023
Posted by: Gigi3gd
[This review was collected as part of a promotion.] The design is very nice and I really like that the water dispenser is inside and the filter is easily accessible. There is a good amount of shelving adjustments available, it’s roomy, and it’s a pretty quiet fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lemon?
on July 20, 2023
Posted by: SAK23
[This review was collected as part of a promotion.] I’ve only had fridge for 7 months. Overall it’s good size for family however I just put in another service call. First was for water leaking under unit and ice maker not working. Water ruined hardwood floor. Second 2 weeks later for water dispenser leaking. I put a cup in the fridge to collect water. I guess they don’t make them like they used to.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 21, 2023
Hi, SAK23. Thank you for stopping by to share your feedback on your refrigerator with us. We are sorry to hear that you have had this experience with the appliance. One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in hopes that we can better serve your needs in the future. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator
on July 20, 2023
Posted by: Newfridgeowner2023
[This review was collected as part of a promotion.] Just got the fridge a day ago. Everything is good love the no finger prints. However, it’s not making much ice
Written by a customer while visiting frigidaire.com