Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Solid Fridge
on April 3, 2026
Posted by: Jams908
[This review was collected as part of a promotion.] Everything seems to be great about my refrigerator so far. The only gripe I might have is the lack of a shelf across the inside of the freezer drawer. There is room, and it looks like there are brackets for one. It would have provided a nice area to store narrower items like butter or popsicles.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We’re glad to hear that your 23.3 Cu. Ft. Counter-Depth French Door Refrigerator is performing well overall.
We understand your point about the lack of a shelf in the freezer drawer, which could provide additional organization for smaller or narrower items like butter or popsicles. Your insight is valuable and helps highlight potential improvements for future designs.
We appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand your point about the lack of a shelf in the freezer drawer, which could provide additional organization for smaller or narrower items like butter or popsicles. Your insight is valuable and helps highlight potential improvements for future designs.
We appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 1, 2026
Posted by: Ezraa
[This review was collected as part of a promotion.] It's still new right now time will tell how good it will be.ask me in about ten years from now then I will be able to say how good it is.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 3, 2026
Hi there. Thank you for your feedback! We understand that the true test of an appliance is over time, and we’re glad to hear that your new Frigidaire is off to a good start. We appreciate your trust and hope it continues to perform reliably for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love Counter Depth
on March 29, 2026
Posted by: Lori04
[This review was collected as part of a promotion.] Overall the refrigerator works good, but there were water leaks we fixed and the meat drawer freezes everything and I have tried adjusting the temperature and it still does so I may have to contact you.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for sharing your feedback. We’re glad to hear that your refrigerator is performing well overall, but we’re sorry to learn about the issues you’ve experienced with water leaks and the meat drawer freezing items.
That’s certainly not the experience we want for you. While we appreciate you taking the time to address the leak and adjust the temperature settings, the meat drawer should not be freezing your food under normal operation.
We would recommend reaching out to our customer support team so we can look into this further and help resolve the issue as quickly as possible. We’re here to ensure your appliance performs as expected.
Thank you again for bringing this to our attention and for choosing our product. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
That’s certainly not the experience we want for you. While we appreciate you taking the time to address the leak and adjust the temperature settings, the meat drawer should not be freezing your food under normal operation.
We would recommend reaching out to our customer support team so we can look into this further and help resolve the issue as quickly as possible. We’re here to ensure your appliance performs as expected.
Thank you again for bringing this to our attention and for choosing our product. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great looking feature-full fridge that is affordable
on March 29, 2026
Posted by: SethySprings
[This review was collected as part of a promotion.] Lines up in looks and features with other brands priced much higher.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, SethySprings! Thank you for sharing your feedback! We’re delighted to hear that your French door refrigerator not only looks great but also offers plenty of features at an affordable price. It’s wonderful to know that it compares so well with higher-priced brands while giving you the value you expect.
If you have any questions or need assistance with your appliance, please don’t hesitate to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re here to help you get the most out of your Frigidaire experience. –Angel
If you have any questions or need assistance with your appliance, please don’t hesitate to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re here to help you get the most out of your Frigidaire experience. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on March 25, 2026
Posted by: Seitz70
[This review was collected as part of a promotion.] This is a very nice refrigerator with nice features.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 27, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your 23.3 Cu. Ft. Counter-Depth French Door Refrigerator and its features.
We appreciate you choosing Frigidaire and hope it continues to make your kitchen experience convenient and enjoyable! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you choosing Frigidaire and hope it continues to make your kitchen experience convenient and enjoyable! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke three times in less than three months
on March 12, 2026
Posted by: Mudshark100
This refrigerator has failed on me three times in the less than three months I have owned it. Liked the features and layout but the one I purchased is unreliable.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 17, 2026
Hello there, Mudshark100! We are truly sorry to hear about the repeated issues you’ve experienced with your refrigerator. We completely understand how frustrating it must be to have a product fail multiple times in such a short period, especially when you appreciated its features and layout. Your experience is important to us, and we deeply apologize for the inconvenience this has caused.
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we address this matter. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention, and we hope the rest of your day goes smoothly.
- Maico
We can see that you are already working with our Customer Care Team toward a resolution, and we appreciate your patience as we address this matter. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention, and we hope the rest of your day goes smoothly.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Crisp and Cold
on March 10, 2026
Posted by: Kensquips
[This review was collected as part of a promotion.] Amazed at the different temperatures you have depending on the drawer you use. The smaller ice cubes are very nice and the roominess of the door storage and shelves was a pleasant surprise. Well designed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 13, 2026
Hi there. Thank you for your feedback! We’re glad to hear that you’re enjoying the different temperature zones, smaller ice cubes, and the roomy door storage and shelves. It’s wonderful to know that the design has pleasantly exceeded your expectations. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on March 10, 2026
Posted by: Bowmanmlb
[This review was collected as part of a promotion.] Works great & looks great! Wanted a slightly smaller fridge to go in our kitchen that wouldnt sacrifice the quality! This model fit our needs perfectly.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 12, 2026
Thank you for sharing your experience with the 23.3 Cu. Ft. Counter-Depth French Door Refrigerator. We’re thrilled to hear that it fits perfectly in your kitchen while maintaining the quality you were looking for.
It’s great to know that both the performance and design of the refrigerator are meeting your needs. We hope it continues to provide reliable service and enhance your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that both the performance and design of the refrigerator are meeting your needs. We hope it continues to provide reliable service and enhance your kitchen for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com