Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
571
4 Stars
239
3 Stars
39
2 Stars
22
1 Star
18
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
on May 9, 2024
Posted by: disappointedbobbie
[This review was collected as part of a promotion.] I love the French doors but am disappointed in the inadequate room in the freezer. It looked larger in the store when empty. I lack the room to get a much larger model. Had a problem with the freezer door sealing tightly and moisture was accumulating inside. Repair men made an adjustment but I am going to have to be watching to see that it does not happen again. It is noisier than our previous refrigerator. Greatly disappointed in not being able to level the back legs so in order to level the refrigerator some plyboard was put under the back legs making it next to impossible for us to move out the refrigerator for cleaning or if something gets dropped beside it since it is a tight space and you need to "tip" the refrigerator to land it back on the plyboard. Never have owned a refrigerator that you could not level the back legs. Very poor feature and not something that you would think to ask before purchasing.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 10, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, disappointedbobbie. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish Refrigerator
on May 12, 2024
Posted by: Ken in Port Charlotte
[This review was collected as part of a promotion.] Clean, smooth exterior. Looks good. Plenty of storage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on May 13, 2024
Posted by: Dan Henner
[This review was collected as part of a promotion.] We purchased our new fridge two weeks ago and love it. It has been a huge upgrade and we are happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on May 15, 2024
Posted by: Derns01
[This review was collected as part of a promotion.] WE did comparison shopping and the cost was about 30% m less than comparable GE for basically the same features/capacity
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lovely Fridge
on May 15, 2024
Posted by: Sparklesofblue
[This review was collected as part of a promotion.] I love that it does not stick out far and is counter depth. It fit perfectly in my space and is a beautiful fridge. It is very cold and keeps the food even. The only thing I would like is for the water to be colder. It only gets “cool”.
I really love the indoor water feature and ice on the bottom. It gives you much needed shelving space. I’ve only had this fridge a few weeks but I am loving it so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 15, 2024
Posted by: CEsslinger
[This review was collected as part of a promotion.] Not only does it look great, but the space inside is incredible, I wish I had! gotten rid of my horrible Samsung refrigerator and gotten this one sooner!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Nice Nice
on May 16, 2024
Posted by: Jlo0312
[This review was collected as part of a promotion.] Great refrigerator. Very sleek, keeps food at the perfect temp. Couldn't have bought a better unit at the price
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water leak within 4 months, ice maker not operational
on May 17, 2024
Posted by: Customer2024
[This review was collected as part of a promotion.] Extremely disappointed with the lack of quality. This new unit started leaking at the base, causing significant damage to my brand new hardwood floors. This will be a costly repair.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 20, 2024
Please accept our sincerest apologies that you've been experiencing this kind of issue with your refrigerator. This is not the ownership experience we would want for you, and we can understand your disappointment. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com