Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Love size and looks
on April 23, 2026
Posted by: Chattie Cathie
[This review was collected as part of a promotion.] I'm very pleased with my counter-depth refrigerator. It's the perfect size for me and like that the water dispenser is in the inside. Ice maker frees up more space for the refrigerator. Very happy with this purchase!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 27, 2026
Hi Chattie Cathie, thank you so much for sharing your feedback—we really appreciate it. We’re delighted to hear that your counter-depth refrigerator is the perfect size for your needs and that you’re enjoying the interior water dispenser and space-saving ice maker design.
It’s great to know it’s been a satisfying purchase for you. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
It’s great to know it’s been a satisfying purchase for you. If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Good, Works Well, With Plenty of Room
on April 20, 2026
Posted by: HpycmprDave
[This review was collected as part of a promotion.] My wife and I are very happy with this refrigerator, and it has much more room than we expected. The deli and vegetable drawers are spacious. The bottom pull-out freezer is much easier to use and find what you want. If we have any complaint, it might be that the side door control panel can be a bit hard to operate.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 22, 2026
Hi there, thank you for sharing your experience! We’re so glad to hear you and your wife are very happy with your refrigerator and that you’re enjoying the extra space, along with the roomy deli and vegetable drawers and convenient bottom freezer design. We also appreciate your feedback about the door control panel—your input is valuable as we continue to improve our products.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new refrigerator
on April 18, 2026
Posted by: Monka8
[This review was collected as part of a promotion.] So far it's been wonderful. Very quiet and I love the no fingerprint smear and the many trays and compartments
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 21, 2026
Hi Monka8, thank you for sharing your experience! We’re so glad to hear your refrigerator has been wonderful so far and that you’re enjoying its quiet performance, fingerprint-resistant finish, and the many trays and compartments. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice but odd noises
on April 14, 2026
Posted by: Reviewer69
[This review was collected as part of a promotion.] High pitched hum most of the time. Manual says sounds are normal so perhaps this is just what to expect. It is annoying however.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 15, 2026
Thank you for sharing your feedback on your 23.3 cu. ft. Counter-Depth French Door Refrigerator.
We’re glad to hear you’ve found the refrigerator generally acceptable, but we’re sorry to learn about the high-pitched humming noise you’re experiencing. While it is true that modern refrigerators can produce operational sounds during normal cooling cycles, we understand that a persistent or noticeable tone can be frustrating and disruptive.
If the sound becomes more noticeable or changes in intensity, we recommend having the unit evaluated by an authorized service technician to ensure everything is operating as intended. In some cases, leveling adjustments or minor component checks can help reduce noise levels.
Thank you again for your feedback—we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you’ve found the refrigerator generally acceptable, but we’re sorry to learn about the high-pitched humming noise you’re experiencing. While it is true that modern refrigerators can produce operational sounds during normal cooling cycles, we understand that a persistent or noticeable tone can be frustrating and disruptive.
If the sound becomes more noticeable or changes in intensity, we recommend having the unit evaluated by an authorized service technician to ensure everything is operating as intended. In some cases, leveling adjustments or minor component checks can help reduce noise levels.
Thank you again for your feedback—we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 11, 2026
Posted by: Kstayton
[This review was collected as part of a promotion.] We have had our new fridge for about two months, love everything about it except the ice maker. It seems to only be making ice 3 times a day. I’ve done a power cycle with no luck. Any suggestions would be e great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2026
Thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying your refrigerator overall, but we’re sorry to learn about the concern with the ice maker. We understand how important a steady supply of ice is for everyday use.
If the issue continues, we’d be happy to look into this further with you and help determine the next best step, including additional troubleshooting or service if needed. Please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. Our team will be glad to assist. – Maria
If the issue continues, we’d be happy to look into this further with you and help determine the next best step, including additional troubleshooting or service if needed. Please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. Our team will be glad to assist. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 10, 2026
Posted by: Clbrew
[This review was collected as part of a promotion.] I love this Fridge!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi Clbrew, thank you for sharing your feedback! We’re thrilled to hear that you love your refrigerator—it means a lot to us.
We truly appreciate you taking the time to share your experience. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We truly appreciate you taking the time to share your experience. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2026
Posted by: Michael WALLY
[This review was collected as part of a promotion.] I love the space for being a counter depth frig. Ice storage is large and fills up fast.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 9, 2026
Hi Michael WALLY, thank you so much for sharing your feedback!
We’re happy to hear you’re enjoying the space and counter-depth design of your Frigidaire refrigerator and that the ice storage capacity and production are meeting your needs. It’s great to know the unit is working well for you overall.
If you ever need assistance or have any questions, you can connect with us anytime through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET. We’re always here to help! — Reed
We’re happy to hear you’re enjoying the space and counter-depth design of your Frigidaire refrigerator and that the ice storage capacity and production are meeting your needs. It’s great to know the unit is working well for you overall.
If you ever need assistance or have any questions, you can connect with us anytime through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM – 8:00 PM ET. We’re always here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious frig!
on April 8, 2026
Posted by: Gerbsgirl
This refrigerator was the perfect fit to replace our old side by side. It has a lot more space and we like the bottom freezer. We also like that there is no water/ice on the door.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 8, 2026
Thank you for your feedback! We’re glad to hear this refrigerator was the perfect replacement and that you’re enjoying the extra space, bottom freezer, and clean door design. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com