Customer reviews from frigidaire.ca
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
89
4 Stars
55
3 Stars
14
2 Stars
7
1 Star
7
87%of customers recommend this product.
(
144 out of
165)
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
working well!
on December 31, 2023
Posted by: Kar4
Still adjusting shelves .. lots of options to configure! LOL
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great
on January 2, 2024
Posted by: Luck
Seems to work fine . Lots of room for for all your stuff .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great space
on January 2, 2024
Posted by: PamDB
Purchased 1 month ago. So far I'm very happy with the size and space of this fridge. My husband was worried about size as it was going to be a counter depth fridge, however, the doors hold so much that things such as leftovers no longer get pushed back & hidden at the back of the fridge. The water dispenser is convenient and like that it's inside rather than outside where it can collect more dust/dirt. I do find that the ice dispenser is fairly loud when it's filling but it's not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Removal of plastic cover on Fridge
on January 4, 2024
Posted by: mr rich
I wish that the delivery personnel would remove the plastic covering before putting the handles on the fridge. I now have to remove the handles to get the last of the plastic covering off the fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Not everything works.
on January 11, 2024
Posted by: Warm Drinks
Bought it a couple months ago. Ice maker did not work. Gave it time in case it had to bleed air out. Still does not work, called Frigidaire for service. Automated answering service took a while to complete. They called a local repair dealer to come and fix. Otherwise OK. Expect to get 10 years out of it like the last fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 12, 2024
Thank you for bringing this matter to our attention, Barry, We would like to sincerely apologize that your experience with our customer service and brand was less than satisfactory. Please know that this is never how we wish your experience to go as Frigidaire strive to produce the most reliable products and services for our consumers. Upon checking, it seems that you've been in contact with our customer care team towards the resolution. For any additional assistance required, please do reach out to us at 1 (800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Not so “Even Temp”
on January 16, 2024
Posted by: Jay E
This is the second unit of this model. rather then fox the first one we were sent a replacement. First unit - frost build
up behind crispers and frozen vegetable's. Water dispenser stated dripping after a couple months. New unit - water line to the freezer was installed and under stress. Randomly cracked leaking water all over. (Luckily I caught it within a day and was able to pull up and dry the floor boards underneath). This model also has frost build up behind the crisper drawers. We are currently waiting for parts to fix the water line and replace the cooling tower. We were told by the repair person that this is a problem fridgidair does not have a solution for.
Some tests with a thermometer show that’s the doors are consistently above the set temperature while the back beholder the crispers is under 0deg-C.
up behind crispers and frozen vegetable's. Water dispenser stated dripping after a couple months. New unit - water line to the freezer was installed and under stress. Randomly cracked leaking water all over. (Luckily I caught it within a day and was able to pull up and dry the floor boards underneath). This model also has frost build up behind the crisper drawers. We are currently waiting for parts to fix the water line and replace the cooling tower. We were told by the repair person that this is a problem fridgidair does not have a solution for.
Some tests with a thermometer show that’s the doors are consistently above the set temperature while the back beholder the crispers is under 0deg-C.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, January 17, 2024
Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Fridge with one little annoyance
on January 18, 2024
Posted by: brdprk
Bought this fridge about a year and a half ago when we did a kitchen reno. Fridge has worked really well. Great amount of space and the LEDs are wonderful. The only gripe I have is after you use the internal water dispenser, if you don't hold your glass there for a little bit after, the water drips into the lower door tray. Very annoying and I keep a little cloth there to soak up the water. Other than that, been a wonderful fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I love it!
on January 20, 2024
Posted by: BabyG
It’s a gorgeous fridge with so much space. The crisp seal drawers keep our produce fresh way longer than before. There is so much light in the fridge as well. Love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca