Customer reviews from frigidaire.ca
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
118
4 Stars
62
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
180 out of
208)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
This fridge is the bomb!
on September 29, 2026
Posted by: Timin8or
My favourite feature is the "sidelights". Very few modern fridges have this feature, but it is a game changer. Lights on the sides walls that shine ONTO the food. Combine with with the fact that the shelves are at eye level, and we can now actually SEE what's in our fridge. I am thinking this is a health benefit because less food will hide in the bottom/back and spoil. Less spoiled food also means fewer carbon emissions. Speaking of carbon emissions, I have an energy use meter attached to the fridge, and it appears to be using about HALF the energy of our old fridge! Love the freezer, too: lots of space and easy to access everything with the drawer design. Oh, and items do not fall out of the freezer anymore!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, October 1, 2026
Hi, Timin8or! Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you're enjoying the sidewall lighting feature and that it has made it easier to see and organize the contents of your refrigerator. It's especially rewarding to know that this design is helping reduce food waste while making everyday use more convenient.
We're also pleased to hear that you've noticed improved energy efficiency compared to your previous refrigerator. Hearing that the freezer drawer provides ample storage and easy access to items, while helping keep everything securely in place, is exactly the experience we strive to deliver.
Thank you for choosing Frigidaire and for sharing your insights on how this refrigerator is making a positive difference in your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We are always happy to help. -Angel
We're also pleased to hear that you've noticed improved energy efficiency compared to your previous refrigerator. Hearing that the freezer drawer provides ample storage and easy access to items, while helping keep everything securely in place, is exactly the experience we strive to deliver.
Thank you for choosing Frigidaire and for sharing your insights on how this refrigerator is making a positive difference in your home.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We are always happy to help. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great refrigerator, some weird quirks
on September 22, 2026
Posted by: DanyBallon
I really like my new refrigerator. Counter depth is perfect for my kitchen and the size is perfect for a family of 3.
I have two issues preventing me to give a 5 star review and they may be a user issue, as it's only been two weeks since I have the refrigerator:
1st I cant get the refrigerator to be level front to back. When pulling the front rollers all way up and the levelling feet to the minimum height, the refrigerator is still tilted back as such as when you look on the side, the top is flush to the cabinet modules frame, while the bottom is sticking out about an inch. Weirdly enough, when you put the level on the tablet inside, they are level. Not a big issue, but it looks odd when you look from the side.
2nd issue, from time to time to time the refrigerator is making a loud sound as if a motor was trying to soin, but something is blocking the rotation. I need to investigate this issue further.
I have two issues preventing me to give a 5 star review and they may be a user issue, as it's only been two weeks since I have the refrigerator:
1st I cant get the refrigerator to be level front to back. When pulling the front rollers all way up and the levelling feet to the minimum height, the refrigerator is still tilted back as such as when you look on the side, the top is flush to the cabinet modules frame, while the bottom is sticking out about an inch. Weirdly enough, when you put the level on the tablet inside, they are level. Not a big issue, but it looks odd when you look from the side.
2nd issue, from time to time to time the refrigerator is making a loud sound as if a motor was trying to soin, but something is blocking the rotation. I need to investigate this issue further.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 23, 2026
Hi DanyBallon, thank you for taking the time to share your detailed feedback! We’re glad to hear that you’re enjoying your new Frigidaire French door refrigerator and that the counter-depth design and size work well for your kitchen and family. We’re sorry, however, to hear about the leveling concern and the intermittent loud noise.
As a basic troubleshooting step for the leveling concern, please make sure the refrigerator is on a solid, level surface and that the leveling feet and front rollers are adjusted according to the installation instructions. For the unusual noise, check that the refrigerator has adequate clearance from surrounding surfaces and that no items on or around the unit are causing vibration. Some operating sounds are normal, but loud or unusual sounds that persist should be evaluated.
Since these concerns are continuing, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
As a basic troubleshooting step for the leveling concern, please make sure the refrigerator is on a solid, level surface and that the leveling feet and front rollers are adjusted according to the installation instructions. For the unusual noise, check that the refrigerator has adequate clearance from surrounding surfaces and that no items on or around the unit are causing vibration. Some operating sounds are normal, but loud or unusual sounds that persist should be evaluated.
Since these concerns are continuing, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Thoughtful quality.
on September 6, 2026
Posted by: jora
I can see that Frigidaire has refined interior features to be useful. Deep shelves on the door allow increased accessibility and visibility. Bright lighting from top and sides is wonderful! Doors seal well.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 8, 2026
Dear Valued Customer,
Thank you for the thoughtful review! We’re delighted to hear that you’re enjoying the thoughtful interior design of your Frigidaire refrigerator, from the deep door shelves and improved visibility to the bright lighting and secure door seals. We truly appreciate you recognizing these details and choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the thoughtful review! We’re delighted to hear that you’re enjoying the thoughtful interior design of your Frigidaire refrigerator, from the deep door shelves and improved visibility to the bright lighting and secure door seals. We truly appreciate you recognizing these details and choosing Frigidaire!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing
on September 2, 2026
Posted by: Lorefice
It’s amazing nice and big spaces can fit a lot in it
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 2, 2026
Dear Valued Customer,
Thank you for the wonderful feedback! We’re thrilled to hear you’re loving the spacious design and that your refrigerator provides plenty of room for everything you need. We truly appreciate you choosing Frigidaire!
Should you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1 (800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Thank you again for being a valued Frigidaire customer. Have a wonderful day!
Best regards,
Chris
Thank you for the wonderful feedback! We’re thrilled to hear you’re loving the spacious design and that your refrigerator provides plenty of room for everything you need. We truly appreciate you choosing Frigidaire!
Should you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1 (800) 265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Thank you again for being a valued Frigidaire customer. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and quiet!
on September 1, 2026
Posted by: Moe2026
I hardly know the fridge is here as it so much quieter than our previous one. I love the counter depth unit that has smart storage areas for all my produce, deli and fresh fruit and veggies. Large jugs fit in the door as well. Overall a great fridge.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for sharing your wonderful experience! We’re thrilled to hear how much you’re enjoying the quiet operation and smart storage design of your Frigidaire refrigerator. It’s great to know the dedicated storage areas and spacious door shelves are making it easy to organize everything from produce to large jugs. We truly appreciate your kind words and are happy you’re enjoying your new fridge!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works well and seems to be quiet
on August 31, 2026
Posted by: Theb
Purchased as a direct replacement for older Frigidaire. Worried initially since it took some time to reach cold temp. Thought it might be flawed. Eventually it reached temp and seems to work fine. Of note is the temp display only displays what you set it to, it does not display actual temp. Unfortunate since the older replaced model did both.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 3, 2026
Hi there. Thank you for sharing your experience and for choosing Frigidaire as a replacement for your previous model. We understand how concerning it can be when a new appliance takes longer than expected to reach the desired temperature, and we’re glad to hear it eventually reached temperature and is working well. We also appreciate your feedback about the temperature display and understand how useful it would be to see the actual temperature, especially since your previous model offered that feature. We’ll be sure to share your feedback with our team as we continue to improve our products.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on August 21, 2026
Posted by: Rog the man
Would buy again if needed. Ice maker is quick but a bit load.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 25, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re happy with your Frigidaire appliance and would choose it again. It’s great to know you’re enjoying the quick ice-making performance, and we appreciate your feedback regarding the noise level. We truly appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
great fridge. Has ample amount of storage.
on August 12, 2026
Posted by: krmatt
good features and very flexible storage options. Not a deep fridge which is good for small areas.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re glad to hear you’re enjoying the features and flexible storage options of your Frigidaire refrigerator! It’s great to know the slimmer depth works well for your space while still providing the functionality you need. Thank you for choosing Frigidaire and sharing your feedback!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca