Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
524
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
1
Arrived with a broken ice maker
on September 13, 2023
Posted by: LEW2011
[This review was collected as part of a promotion.] I chose this refrigerator specifically because I was hoping it would be reliable (less frills = less things to break). Unfortunately, it arrived with an inoperable ice maker. It leaks water when trying to initiate the ice-making process, and we verified with the install team that it is an issue internal to the unit. It is super inconvenient that the dealer I purchased it through couldn’t do anything to assist and I immediately had to open a service request. I can’t believe that a brand new large/expensive appliance would arrive broken and that they aren’t tested prior to leaving the factory. I’m very disappointed in the initial quality and would be hesitant to purchase Frigidaire in the future.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 18, 2023
We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we do our best, there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we want you to know that, as a customer, your situation matters to us, and we will do our best to assist you based on the warranty guidelines of your appliance. We can see that you are working with our Customer Care Team toward a resolution. If the repair doesn't address your concerns, please let us know. Feel free to reconnect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 5, 2023
Posted by: syrup
[This review was collected as part of a promotion.] Really like the refrigerator very quite
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy inside
on October 24, 2023
Posted by: Trine
[This review was collected as part of a promotion.] This refrigerator is a counter depth one. It is well lite inside. The left side has a water filter. The fridge is very large inside. The bottom freezer had 2 drawer spaces. The top right beside the ice maker has food storage area.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ice cube maker
on December 17, 2023
Posted by: CB827
[This review was collected as part of a promotion.] The ice cube maker has not operated properly since delivery. Called for service and the original appointment set up by Frigidaire got cancelled. Now I have to wait until January for service. Not happy because of having company during holidays and no ice available
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the counter depth!
on December 24, 2023
Posted by: Manaus
[This review was collected as part of a promotion.] I am so happy with my super sleek new fridge. I ended up with water in the door and ice in the freezer. I don’t use a lot of ice so no need for it to take up space in my fridge compartment.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My replacement
on January 26, 2024
Posted by: Roseburn
[This review was collected as part of a promotion.] I’m so happy that I was able to get my refrigerator replaced by a Frigidaire refrigerator. There was actually no comparison between what I had and the Frigidaire. The sleek look and design was the perfect combination for my kitchen. Frigidaire never used to be my first choice but it is now!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter Depth Refrigerator
on February 12, 2024
Posted by: Yankees24
[This review was collected as part of a promotion.] Love the refrigerator. Large spaces for different kinds of food, lots of ice, and wonderful style for my kitchen. No complaints here!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our New Frigidaire
on February 23, 2024
Posted by: GAllery56
[This review was collected as part of a promotion.] Couldn't be happier with our new Frigidaire Gallery French Door refrigerator. Great price for all the features. Looks great with our family of other Gallery appliances. Also recently purchased (and upgraded) our Range to the commercial grade.
Written by a customer while visiting frigidaire.com