Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
572
4 Stars
239
3 Stars
39
2 Stars
22
1 Star
18
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
1
Three defective units delivered in a row 2023 - seeking full refund
on October 27, 2023
Posted by: Daniel2023
Frigidaire Gallery #1 delivered with large dent in door - returned. Frigidaire Gallery #2 delivered with smaller dent and SY ER code on door - returned. Frigidaire Gallery #3 delivered, 72 hours later top and side lights not working and excess condensation and icing in refrigerator compartment. Our request for refund from retailer denied since it was over 48 hours after delivery.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 30, 2023
Hi, Daniel2023. Thank you for stopping by to share your feedback on the appliance with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in the hopes that we can better serve your needs in the future. I can see that you are working with our customer care team toward a resolution. If you need further assistance, please feel free to contact us via live chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 28, 2023
Posted by: Threeeyed
[This review was collected as part of a promotion.] So fark working great. Keeping temperature steady and the food very fresh
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Roomy Refrigerator
on October 28, 2023
Posted by: KEJB
[This review was collected as part of a promotion.] This is a very roomy refrigerator for a counter depth space. All drawers and bins are big and hold a lot. I wish the deli drawer was divided into two parts, so you could extend it by opening only one drawer. I also wish the ice bin had two sections so you can hold less ice and more food if your household does not use a lot of ice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 29, 2023
Posted by: Me42
.appears to be missing the arm on the freezer. Ice maker that shuts it off when the tray is full
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 4, 2023
Posted by: Pho1
[This review was collected as part of a promotion.] The fridge we got looks great and works well. We are very happy with it so far
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on November 6, 2023
Posted by: Rainnia
We LOVE this fridge!!! We will buy this model for our home in Canada. Everything is laid out well, works perfectly, cleans easily (I never wanted SS due to fingerprints but easy wipe with a cloth). The inside is very spacious and adjustable based on our needs
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy and well designed
on November 6, 2023
Posted by: Fleurdubal
[This review was collected as part of a promotion.] I love the cold water and its placement inside the door rather than on the outside of the door. The refrigerator is quite roomy and well laid out. The freezer space is rather small due to the ice maker which a nice farther to have. My only negative is that I would prefer a single door. Overall I’m quite happy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy frig
on November 6, 2023
Posted by: Lastl
[This review was collected as part of a promotion.] Very bright, good water flow, but stuff moves around in the dirt shelves. Might benefit from sone dividers to keep products in place.
Written by a customer while visiting frigidaire.com