Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.5
(808 Reviews)
Rating breakdown 808 reviews
5 Stars
526
4 Stars
211
3 Stars
35
2 Stars
19
1 Star
17
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3
Great refrigerator
on October 23, 2023
Posted by: Disab3476
Bought this to replace a 15yr old bottom freezer that had finally died. Wish there were more options for single door upper refrigerators but my only complaint is that the hinge on this new model pivots so that the corners of the door actually swing out beyond the casing where as my old model did not. This caused the new one to dig into the adjacent wall at the corner of the door.
Response from frigidaire.comBy Owen, Online Outreach Specialist, October 24, 2023
Hello Disab3476,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Awesome Features
on October 23, 2023
Posted by: RobertF1
[This review was collected as part of a promotion.] This model has awesome features that truly compliment it's sleek look.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 23, 2023
Posted by: Dazey0628
[This review was collected as part of a promotion.] I love my Frigidaire French door refrigerator. It is so quiet and so efficient and makes good. Ice cubes and I love the water dispenser.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Donna329
on October 24, 2023
Posted by: Donna329
[This review was collected as part of a promotion.] Love the refrigerator! Plenty of space, movable shelves and a water dispenser inside. Could make ice faster.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new fridge
on October 25, 2023
Posted by: Crashpilot dave
[This review was collected as part of a promotion.] We love the water location fill spot. Fridge is great. Only major complaint is that doors slam closed if allowed to close on their own, which disturbs others if sleeping in next room. Some soft close hinge features would be fantastic. Works great, love digital temperature controls.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My New Fridge
on October 26, 2023
Posted by: Wessie
[This review was collected as part of a promotion.] My new fridge is very spacious. I love the interior water dispenser. And it looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Three defective units delivered in a row 2023 - seeking full refund
on October 27, 2023
Posted by: Daniel2023
Frigidaire Gallery #1 delivered with large dent in door - returned. Frigidaire Gallery #2 delivered with smaller dent and SY ER code on door - returned. Frigidaire Gallery #3 delivered, 72 hours later top and side lights not working and excess condensation and icing in refrigerator compartment. Our request for refund from retailer denied since it was over 48 hours after delivery.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 30, 2023
Hi, Daniel2023. Thank you for stopping by to share your feedback on the appliance with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and experience in the hopes that we can better serve your needs in the future. I can see that you are working with our customer care team toward a resolution. If you need further assistance, please feel free to contact us via live chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 28, 2023
Posted by: Threeeyed
[This review was collected as part of a promotion.] So fark working great. Keeping temperature steady and the food very fresh
Written by a customer while visiting frigidaire.com