Customer reviews from frigidaire.ca
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
89
4 Stars
55
3 Stars
14
2 Stars
7
1 Star
7
87%of customers recommend this product.
(
144 out of
165)
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
2
broken ice maker
on November 23, 2023
Posted by: dee92
I bought this fridge at the end of the summer and already the ice maker has stopped working. Someone is coming to fix it, but very disappointed to need a service call so soon. Hopefully the fix works and lasts. The rest of the fridge seems great, fingers crossed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 27, 2023
We sincerely apologize for the inconvenience this experience has caused you, Donna. Please know that this is never how we wanted your ownership experience to go. We strive to provide the most reliable products and services for our consumers and we hate that were unable to deliver those results for you. As per checking, we've seen that you've been in contact with our customer care team towards the resolution. Should you require any additional help, you can call us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge!
on November 26, 2023
Posted by: Jimmy Mac
We love the design and all of the great features especially the location of the water dispenser!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Wonderful refrigerator, great size & features!!
on December 9, 2023
Posted by: VeroGo
This refrigerator is exactly what i was looking for! It's size is perfect, comes with great features and lighting inside is just on point. I have not yet plugged the water dispenser yet. So more to discover in weeks to come.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Door won't realize it's closed
on December 22, 2023
Posted by: Lesley97
The fridge is beautiful, well laid out, it stores a lot of food. We love that the water dispenser is internal. The problem is that when you close the fridge doors, the fridge doesn't recognize that they are closed and sets off the door alert. This is very frustrating as there is no quickly grabbing something from the fridge. Every time is a lottery over how long you will have to stand there opening and closing the doors until it finally realizes they are closed.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, December 26, 2023
Hello! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-265-8352 , Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
NIce... but could be better
on December 22, 2023
Posted by: Chrispyy
The bottom drawer in the fridge part get wayyyy to cold and freezes food unexpectedly.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, December 26, 2023
Hello! We're saddened to hear that the refrigerator didn't meet your expectations. This is not the effortless experience we want for any of our consumers. We’re ready to help. Please be on the lookout for an email as we gather additional information.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Pros and Cons
on December 25, 2023
Posted by: san82
Just arrived this past week. I am pleased with the heft of the doors and sturdiness of the bins. The bright led lights make it easy to see the contents. The wheels are smooth and easy to push. I've also made use of the collapsible shelf to accommodate tall bottles. It is a little noisier than our old fridge, especially when the ice maker is filling. I also miss having a shallow drawer in the bottom freezer so I found a basket to fit it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
4 star fridge, bonus star for being magnetic!
on December 30, 2023
Posted by: Xhiggy
Bought fridge a month ago. Seems super spacious and keeps food cold. Only negative is water drips after filling up from dispenser.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Functional fridge with lots of room
on December 31, 2023
Posted by: kingtigg
works great, stays cold and produces ice nicely.
door-mounted water dispenser is nice as well.
shelving options are abundant and make it wasy to store everything I need to.
door-mounted water dispenser is nice as well.
shelving options are abundant and make it wasy to store everything I need to.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca