Customer reviews from frigidaire.ca
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
89
4 Stars
55
3 Stars
14
2 Stars
7
1 Star
7
87%of customers recommend this product.
(
144 out of
165)
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
New fridge
on July 26, 2023
Posted by: Ripper0863
Had this fridge for a few weeks now. Performs beautifully, lots of room inside and intuitive design for storage
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Great layout but.......
on July 31, 2023
Posted by: Disappointedtoo
I was worried about buying counter-depth fridge because I thought there would not be enough space inside, but the layout is great and it is very spacious inside.
But...it is very loud. There are popping noises and strange sounds coming from the fridge all the time and after 3 months the icemaker began to leak water all over the floor.
Customer service was helpful when I called and I am currently waiting to hear from the repair man. I shouldn't have to be waiting for a repair man on a 3 month old fridge :(
But...it is very loud. There are popping noises and strange sounds coming from the fridge all the time and after 3 months the icemaker began to leak water all over the floor.
Customer service was helpful when I called and I am currently waiting to hear from the repair man. I shouldn't have to be waiting for a repair man on a 3 month old fridge :(
No, I would not recommend this to a friend.
Response from frigidaire.caBy John, Online Outreach Specialist, August 1, 2023
Hello there, our valued customer. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know that this is not the effortless experience we strive for. We show you were able to reconnect with our Customer Care Team and that you’re working with them towards a resolution. We highly suggest that you coordinate this concern directly with them so we can fully assist you and provide resolutions in this matter. Please contact us at (800) 265-8352, and we will dive right in. Best regards, John.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Looks great
on September 11, 2023
Posted by: Dina
I haven’t had it long enough to do a proper review. It’s only been 1 day but I love the interior lay out and lighting. It’s sleek looking with the water & ice dispenser on the inside.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
stainless is disappointing
on September 20, 2023
Posted by: susieq1seeu
We had installed it in June 2023 and it has a number of small dents in door and also finish seems to be peeling off door as well. Not sure what this is unless there is a plastic type film over the exterior.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, September 22, 2023
Hello jrbradshaw,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Extremely spacious cabinet depth!!!
on October 24, 2023
Posted by: Klassy866
Purchased the cabinet depth to open up more space in the kitchen and so pleased with our decision. The fridge is so well designed it feels bigger than any of the deeper fridges we have owned. There is an abundant amount of space on the doors for all sizes of products including taller items. Large area for taller items on the left side as well. Love the bottom drawer which has enough height to it to even store casserole dishes. Thrilled with amount of space this fridge has to offer…more often than not I have empty areas in the fridge open for more food.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Loud and drawers don’t open far enough
on November 11, 2023
Posted by: AshleyR
I purchased this fridge having own several Frigidaire Gallery appliances (including fridges) in the past. I’m disappointed at how loud it is. I even had a technician come take a look as I felt it was not normal but I was told it’s all running correctly. And the crisper drawers are quite shallow and don’t open unless both double doors are open which I find unfortunate.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, November 13, 2023
Hello AshleyR,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. As I can see here, we already assisted you on this matter. If you need further assistance, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. As I can see here, we already assisted you on this matter. If you need further assistance, please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the counter depth model
on November 12, 2023
Posted by: Lisa 5295
The counter depth gives us more room infront of our island but we still have lots of space in the fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Clean lines and good space
on November 17, 2023
Posted by: Christine B
We are very happy with our new refrigerator. It has ample space and the various features were well thought out. With having the water/ice maker inside the door and freezer it frees up so much more space than the outside the door style of our last one. We also like the option of storing higher items with the retractable shelf.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca