Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(981 Reviews)
Rating breakdown 981 reviews
5 Stars
632
4 Stars
263
3 Stars
41
2 Stars
24
1 Star
21
Customer Reviews for Frigidaire - Gallery 36 in. Wide 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Noisy
on June 25, 2026
Posted by: NJOJKO
[This review was collected as part of a promotion.] Every once in a while, there is a loud buzzing sound that lasts a few seconds. otherwise it's OK.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for sharing your feedback. We’re glad to hear your Frigidaire appliance is working well overall.
We appreciate you letting us know about the occasional buzzing sound. Some operating sounds can be normal depending on the appliance and its functions, but we understand that unexpected noises can be concerning. We recommend checking your owner’s manual for normal operating sounds specific to your model, and if the noise continues or changes, we’d be happy to help further.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you letting us know about the occasional buzzing sound. Some operating sounds can be normal depending on the appliance and its functions, but we understand that unexpected noises can be concerning. We recommend checking your owner’s manual for normal operating sounds specific to your model, and if the noise continues or changes, we’d be happy to help further.
Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new purchase
on June 22, 2026
Posted by: MrsN
[This review was collected as part of a promotion.] I love the refrigerator so far! It is bright, open, easy to organize. The ice make in the freezer is perfect and the inside water is ideal- it doesn't take room away from the inner shelves. I love fitting 2 gallons of milk in one door shelf. I highly recommend this appliance.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that you are enjoying your refrigerator and that its bright, open design is making it easy for you to stay organized.
We’re especially glad to know that the ice maker and internal water dispenser are working well for your needs, and that the design helps preserve valuable shelf space. It’s also great to hear that the door storage is accommodating larger items like gallons of milk so efficiently.
Thank you for choosing Frigidaire. We truly appreciate your recommendation and are pleased that your appliance is delivering the convenience and performance you were looking for. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We’re especially glad to know that the ice maker and internal water dispenser are working well for your needs, and that the design helps preserve valuable shelf space. It’s also great to hear that the door storage is accommodating larger items like gallons of milk so efficiently.
Thank you for choosing Frigidaire. We truly appreciate your recommendation and are pleased that your appliance is delivering the convenience and performance you were looking for. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on June 14, 2026
Posted by: Liz 923
[This review was collected as part of a promotion.] This refrigerator/freezer combination provides excellent cooling/freezing with the ability to adjust both – – love the easy to use features and the icemaker rocks. There is only one thing I would change and that would be the cold cuts/cheese drawer. We really appreciate the ability to alter the temperature there as well, but I would have made it two separate compartments so that only one of the two refrigerator drawers needed to be opened to get the necessary item. In order to get into that drawer, you need to open both refrigerator doors, which seems like a waste of energy (in terms of cooling/electricity). That really is my only complaint. Everything else is wonderful.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2026
Hi Liz 923!
Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that you are enjoying the excellent cooling and freezing performance, adjustable temperature settings, user-friendly features, and ice maker. It's wonderful to know that the refrigerator has been meeting your needs so well.
We also appreciate your suggestion regarding the cold cuts and cheese drawer. Your observation about needing to open both refrigerator doors to access the compartment is valuable feedback, and we understand your concern about convenience and energy efficiency. Comments like yours help us better understand how customers interact with our products and identify opportunities for future improvements.
Thank you again for choosing Frigidaire and for sharing your experience. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that you are enjoying the excellent cooling and freezing performance, adjustable temperature settings, user-friendly features, and ice maker. It's wonderful to know that the refrigerator has been meeting your needs so well.
We also appreciate your suggestion regarding the cold cuts and cheese drawer. Your observation about needing to open both refrigerator doors to access the compartment is valuable feedback, and we understand your concern about convenience and energy efficiency. Comments like yours help us better understand how customers interact with our products and identify opportunities for future improvements.
Thank you again for choosing Frigidaire and for sharing your experience. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Most space for the smallest footprint!
on June 13, 2026
Posted by: Melle31
[This review was collected as part of a promotion.] This counter-deep fridge is the answer to a narrow, yet deep and spacious fridge that leaves room for our walking path through the kitchen. The flat water dispenser inside the door and the ice maker in the freezer are tucked away so well that we have way more space to cool our food and drinks! This fridge has the best and most storage available for the smallest footprint!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Hi there, Melle31! Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire counter-depth refrigerator is the perfect fit for your kitchen space. It’s wonderful to know that the design, interior water dispenser, and freezer ice maker are helping maximize your storage while keeping your kitchen layout open and functional.
We appreciate you highlighting the thoughtful storage options and compact footprint of your refrigerator. We’re happy to hear it’s providing the space, convenience, and performance you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you highlighting the thoughtful storage options and compact footprint of your refrigerator. We’re happy to hear it’s providing the space, convenience, and performance you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on June 11, 2026
Posted by: Marishka
[This review was collected as part of a promotion.] So far we live our new fridge. It automatically adjusts itself plus there’s plenty of space! The stainless steel dont show fingerprints and it looks beautiful in my kitchen!
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Hi, Marishka! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear you’re loving your new fridge and enjoying its spacious interior, automatic adjustments, and fingerprint-resistant finish. It’s wonderful to know it looks beautiful in your kitchen and is meeting your expectations.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frig
on June 11, 2026
Posted by: Amo816
[This review was collected as part of a promotion.] We were very limited on our choices due to the space in our kitchen. This fridge is great & has a lot of space for counter depth. We’ve only had for a week but so far we love it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 12, 2026
Hi there. Thank you for sharing your experience. We’re glad to hear that the refrigerator was a great fit for your kitchen space and that the counter-depth design is giving you the storage capacity you were looking for. It’s wonderful to know that, even after just a week, you’re already enjoying it. We appreciate your feedback and thank you for choosing Frigidaire—here’s to many years of reliable use ahead.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Home Fidge
on June 11, 2026
Posted by: Lady D2
[This review was collected as part of a promotion.] Works great only thing missng is an ice scoope
Response from frigidaire.comBy John, Online Outreach Specialist, June 11, 2026
Hello, Lady D2. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice
on June 9, 2026
Posted by: Jimbo3295
[This review was collected as part of a promotion.] Purchased to replace frigidaire that cam with the house. We liked the old one so purchased this one. Like it except for loud buzz every few days. Ice make not hooked up/
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 10, 2026
Hi there. Thank you for sharing your feedback and for choosing another Frigidaire appliance—we’re glad to hear you’ve been happy with the brand overall.
We understand your concern regarding the intermittent loud buzzing noise. Since the ice maker is not currently connected, we’d like to help ensure everything else is operating as expected. If the sound continues or becomes more frequent, please reach out with your model and serial number so we can look into this further for you.
We appreciate your support and are here if you need assistance. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We understand your concern regarding the intermittent loud buzzing noise. Since the ice maker is not currently connected, we’d like to help ensure everything else is operating as expected. If the sound continues or becomes more frequent, please reach out with your model and serial number so we can look into this further for you.
We appreciate your support and are here if you need assistance. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com