Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
571
4 Stars
239
3 Stars
39
2 Stars
22
1 Star
18
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
on March 1, 2023
Posted by: Artieg13
[This review was collected as part of a promotion.] First fridge had a seal problem with the freezer door causing frost all over the inside. Second Fridge came with a small dent (hoping to get some money for that). In addition the freezer door feels flimsy and almost like there is something just not right with the door. Poor quality
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 2, 2023
Hi, Namyayo. Thank you for sharing your important quality concerns. We value all feedback, as it can help with future products. We also understand that there were some features that did not meet your expectations. We hope that there is something we can offer for you to feel better. At your convenience, please connect with our specialists at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at frigidaire.com, and we will be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Meets our needs
on March 1, 2023
Posted by: TMRKPR
[This review was collected as part of a promotion.] We purchase this Refrigerator as a part of a kitchen remodel. We wanted counter depth and this for the bill. So far we are happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
A nice big fridge
on March 2, 2023
Posted by: Babett
[This review was collected as part of a promotion.] It's a nice addition to my kitchen.
All is good except gor the water dispenser dripping up to a cup every 24 hours. Hopefully it will get fixed soon.
All is good except gor the water dispenser dripping up to a cup every 24 hours. Hopefully it will get fixed soon.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It is a GREAT unit!
on March 3, 2023
Posted by: Steve Miles
[This review was collected as part of a promotion.] We purchased this about 6 weeks ago. We like it a lot. It has features our ood one did not have. So far, so good.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s All Good
on March 3, 2023
Posted by: Edmond Horned Frog
[This review was collected as part of a promotion.] First new refrigerator in 32 years. Good layout, great ice and so quiet. Get one for yourself!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not satisfied
on March 6, 2023
Posted by: Marcus202
[This review was collected as part of a promotion.] After an hour taking off the shrink wrap we noticed a dent in the door then after connecting the water line my contractor said there is a kink inside the refrigerator door that he is unable to fix since it is a manufactured issue. Since the water line is compromised the flow of the water dispenser is very very slow and we dont even use it. The right side door does not seem to close all the way which doesn’t bother me but it drives my wife nuts. Other than that it looks nice and has alot of room inside the refrigerator but the freezer seems a little small.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2023
Hello, Marcus! Thank you for taking the time to share your feedback with us and bringing your concerns to our attention. It's important to make sure that the door will close properly to prevent other issues that may occur in the future. A possible reason why it is not closing properly is that the refrigerator is not level. It rocks on the floor when moved slightly. Ensure the floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. We also would like to ensure that you are properly assisted, and that your refrigerator is performing as designed. At your convenience you contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist you further. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Gallery French Door
on March 8, 2023
Posted by: Nico M
[This review was collected as part of a promotion.] To my surprise this fridge was very spacious, I was looking for almost a month for a counter depth fridge due to the fact of the doors of my house were so small. The issue arised to being able to fit a fridge through the door frame, luckily this fridge was well designed for space and coincidence. I give this fridge a five-star rating spacious, style and design. Overall excellent appliance .
Written by a customer while visiting frigidaire.com
Customer Rating
4
Really like this frig with one exception
on March 8, 2023
Posted by: mdavisrichmond
[This review was collected as part of a promotion.] The floor of my old house turns out to be slightly sloped where the refrigerator goes, so when it was installed it sloped a lot toward the back. For some reason the frig lacks adjustable feet in the back, so I had to purchase shims to prop up the back to level it. A frig this expensive should not require Rube Goldberg adjustments to make it right!!
Written by a customer while visiting frigidaire.com