Customer reviews from frigidaire.com
Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
571
4 Stars
239
3 Stars
39
2 Stars
22
1 Star
18
Customer Reviews for Frigidaire - Gallery 23.3 Cu. Ft. Counter-Depth French Door Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
My Review for 23.3 Cu. Ft. Counter-Depth French Door Fridge
on January 9, 2023
Posted by: GaryB1962
[This review was collected as part of a promotion.] So far so good. The interior design is good. The water dispenser is at a convenient place when opening the fridge. The only thing I'd comment on was that the doors don't automatically close when you push them. You have to be careful that you don't leave a door open. Ice maker functions well. I'm happy with the purchase thus far. Installation and set up team was great.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on January 10, 2023
Posted by: dramk
[This review was collected as part of a promotion.] Honest review: we like the refrigerator and functionality regarding cooling seems to be doing well, particularly like the lighting and look. Unfortunately, upon delivery the fan has always made a noise that sounds consistent with not having appropriate clearance with spinning and sounds like it's making contact with something. This is very annoying to hear and not something I would expect for paying a significant amount for a higher model Frigidaire, I guess I'll have to take the time to get this addressed (new purchase 12/2022)...
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 11, 2023
Thank you for reaching out and for sharing your feedback and concerns. We are happy to know that the look and the functionality suits your needs.
Today's refrigerators are designed with a variable speed compressor to be more energy efficient than previous models. This means your compressor reacts quickly to temperature fluctuations and circulates cold air based on your use and room temperature. These are high-efficiency compressors and may have a high-pitched hum or pulsating sound. It is a normal sound.
If you feel that there is something that needs to be addressed by a service technician, please contact us via live chat on our branded web page or by calling 1- 800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST). We are happy to help. ~ Christy
Today's refrigerators are designed with a variable speed compressor to be more energy efficient than previous models. This means your compressor reacts quickly to temperature fluctuations and circulates cold air based on your use and room temperature. These are high-efficiency compressors and may have a high-pitched hum or pulsating sound. It is a normal sound.
If you feel that there is something that needs to be addressed by a service technician, please contact us via live chat on our branded web page or by calling 1- 800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST). We are happy to help. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidare refrigerators
on January 11, 2023
Posted by: Husband and wife
[This review was collected as part of a promotion.] Fit into my kitchen space, which I appreciate. Like the product except for the ice maker which is slow to make cubes.Everynight we are Al ost out of cubes for 2 people. This is a problem with no apparent solution.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, January 12, 2023
Thanks for sharing this feedback! When the freezer section is set to 0°F, the ice maker should produce between 2-2.5 pounds of ice per 24 hours depending on usage conditions. You can set the freezer temperature to a colder setting to improve the performance of the ice maker, allowing 24 hours for the temperature to stabilize. Should the ice maker not be producing the right amount of ice, connect with us through Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) for further assistance.
~ Margaret
~ Margaret
Written by a customer while visiting frigidaire.com
Customer Rating
4
New appliance
on January 11, 2023
Posted by: Muffins in the oven
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator but not too happy with the left-sided door…having a hard time with the top part going into the groove - hence having to manually put it in the groove every time I open the door
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceeds expectations
on January 12, 2023
Posted by: Teresajo1
[This review was collected as part of a promotion.] I love the ease of everything about my appliance. Everything is at my fingertips. I love the space also
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great size
on January 14, 2023
Posted by: Kattnis
[This review was collected as part of a promotion.] It is exactly the size I needed. I like the water inside the refrigerator as well as the ice maker inside the freezer. I’ve had it 6 months and the water dispenser is leaking even after I replaced the filter. My next step is to have the plumber take a look at the line. Hopefully that’s the answer otherwise my review would not be good
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on January 15, 2023
Posted by: Nicky C
[This review was collected as part of a promotion.] Excellent use of space for a counter depth fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on January 15, 2023
Posted by: Hera
[This review was collected as part of a promotion.] Love the "snack" drawer. Love the arrangement of the shelves in the main compartment and in the doors, perfect. I do prefer the old fashioned top freezer and bottom one door refrigerator however. 4 stars because the first refrigerators delivered was damaged and the second one required servicing upon delivery!
Written by a customer while visiting frigidaire.com